Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Lees wat reviewers zeggen
Fantastic service from Mike. So friendly, helpful, knowledgeable and a great laugh. Highly recommend. Bought two sets of sofas from Sofology with perfect service from start to finish.
Bedrijf heeft geantwoord
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Toon meer
Bedrijf heeft geantwoord
We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Great experience
Looking around for couches was a lovely experience, with lovely staff.
20 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Knowledgeable and pleasant sales…
Knowledgeable and pleasant sales assistant. Good choice of furniture.
19 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The sales person was extremely helpful…
The sales person was extremely helpful and friendly. Very knowledgeable
14 februari 2026
Antwoord van Sofology - Blackburn
Thank you for sharing your experience Victoria.
Damian was very friendly
Damian was very friendly , helpful and approachable . Helped us to select the perfect choices which suites best for us.
Thank you so much Damian.
18 februari 2026
Antwoord van Sofology - Blackburn
Thank you for awarding us 5 stars Mrs Sibi :-)
Antwoord van Sofology - Blackburn
Thank you for sharing your experience Laura
Nasreen was excellent
Nasreen was excellent. She helped us choose the best sofas for our needs and requirements. She is very friendly and great at recommending. Would highly recommend her.
5 februari 2026
Antwoord van Sofology - Blackburn
Thank you for your recommendation Mr Salim!
Antwoord van Sofology - Blackburn
Thank you for sharing Mr Holt
Under no pressure!
We were given time to wander around the store, advice on choosing the right sofa. Advice on financing. Great experience!
16 februari 2026
Antwoord van Sofology - Blackburn
Thank you for awarding us 5 stars Hazel
Fabulous experience
What a wonderful experience we had today we were looked after by Soraya. Friendly and professional no pressure and she was so knowledgeable nothing was too much trouble. There was such a lovely friendly atmosphere.
16 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sid was very nice and helpfull
16 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sid. Have a great day 😊
Outstanding service very professional…
Outstanding service very professional and informative with no pressure.
15 februari 2026
Antwoord van Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
Antwoord van Sofology - Blackburn
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very relaxed purchase
Very relaxed purchase. No pushy sales. Sat with Damien chatting about the different options and other services. Would highly recommend friends and family to visit the showroom.
14 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent customer service
Excellent customer service. Staff was very helpful and polite
13 februari 2026
Antwoord van Sofology - Blackburn
Thank you Akmal
Problem solved
Because of a mix up with the finance arrangements, our order was cancelled. Obviously, this was annoying and frustrating. However, when we returned to the Blackburn store, they resolved the problem and reordered the sofa. They were very apologetic and although we now have to wait even longer, we were happy with the outcome.
12 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you for your patience and for taking the time to share this. We’re really sorry for the mix up with the finance agreement and the inconvenience caused by the cancellation - we completely understand how frustrating that must have been. It’s great to hear our Blackburn team were able to put things right and get your order placed again, and we’ll make sure your feedback is passed on to them. We appreciate you bearing with the extended wait, and we hope you’ll love your new sofa once it arrives. If you need anything at all in the meantime, just let us know and we’ll be happy to help.
Soraiya was amazing and extremely…
Soraiya was amazing and extremely friendly. Made the process so much easier.
8 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The staff went above and beyond …
The staff went above and beyond to assist us to find the sofa for us! They didn't follow us around the store or constantly check in so that we could look around at our leisure!
They were friendly and not pushy at all!
7 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great help
Great help, service, advice and relaxed way of shopping.
Perfect and Damian was spot on with his friendly approach and no pressure on anything
Thanks
Ade and Karen.
8 februari 2026
Antwoord van Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Antwoord van Sofology - Blackburn
Thank you for choosing sofology!
Good customer service. The sales assistant was very helpful
The sales assistant was very helpful, knowledgeable and pleasant. I look forward to receiving my sofa.
29 januari 2026
Antwoord van Sofology - Blackburn
Thank you so much for taking the time to share your feedback with us.
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