Sofology - Bolton Reviews 

A very pleasant young lady served me answered all my questions in full. Did not rush me at all took her time to make the sale a pleasant experience.

Visited looking for a 3 & 2 seater couch in a green shade. Found what we liked with no pressure from sales. After measuring up at home revisited next day to order. The process was smooth and efficient. We both had a coffee and the financial side was sorted in no time. The sales member was professional and polite. Very pleasant experience.

Very good experience and welcoming from staff

Ash at Bolton was helpful but not forceful.

Norshine was brilliant

Excellent customer service such a nice guy

Ash is very good person

Attentive staff, without being too pushy/salesy.
Ash and Harrison were very helpful.

We visited Sofology twice, once to understand what was on offer, and once to order. We were looked after by Ellie and Nicola. The service was unobtrusive and kind, and the information was very clear so that we were confident on what we were buying. Great experience.

No pressure from sales staff ,just friendly advice, explained our options regarding our choice of suite,found it a straightforward transaction,offered a drink and just generally relaxed atmosphere 👍
Our sales person was Nicola and she was very pleasant and professional 👍
This is why we came back as we purchased our previous suite from here

Great service and the lady was brilliant made it so easy

We were extremely pleased with Laura’s services. She is amazing at engaging customers.

Great service with friendly staff that dont hound you and let you look around, but are there to help if needed.

Very helpful to make my decision

Excellent customer service

I just want to say a big thank you to the lovely Ash in Bolton for being so patient and genuinely helpful. I’ve been really struggling to find a sofa because I had no idea what to look for, I wanted something comfy, loungey and with good longevity, but I felt completely overwhelmed.

Ash told me to sit the way I normally would at home, and it honestly helped me narrow things down straight away. He talked me through everything, helped me think it all through, and made the whole process feel so much easier. I’m so happy with my choice and I can’t wait for my new sofa to arrive!

I’d actually been into another store before and wasn’t approached by anyone, and I really needed that bit of guidance. Ash gave me exactly that. Everything about his service was perfect and I’m so glad I met him. Thank you Ash!

Ellie was great. She introduced herself, then gave us space to get a feel for what we wanted. We easily found her again when we needed to look at what could be done to personalise our sofa. Fantastic service.

Having been to what seems like every sofa shop in the world we visited your store at Middlebrook Bolton today. We were met by Nicola who showed interest in what we were wanting to achieve. I told her my wants & needs. Working in sales myself I know how important that is so made it easy for her really. The phrase “ people buy from people “ is why we bought it today. The sofa & chair were more expensive than anything we had looked at but Nicola understood this & spoke about the build quality & workmanship. I don’t have time for all the waffle so she kept it brief. Nicola is leaving you in 2 weeks to return to Nissan selling cars. I would suggest that you make her an offer she can’t turn down as she is good at what she does.

Made to feel welcome but not pressurised allowed to look round Ash salesperson from the middlebrook branch was very helpful

Reliable competent friendly salesperson