We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieGreyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
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Lees wat reviewers zeggen
Went in having no idea what we wanted, but through the help of a lovely lady we managed to secure the perfect sofa, everyone was friendly and welcoming but not at all pushy or invasive! Couldn’t recom... Toon meer
Bedrijf heeft geantwoord
No sales pitch. Very relaxed atmosphere. Lovely sofas and chairs. The member of staff who dealt with us was fantastic.
Bedrijf heeft geantwoord
Outstanding as always! This was my 4th purchase from the store! The service I received was outstanding. Luan gave a friendly & genuine welcome. I was feeling a little overwhelmed with how many choi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Verenigd Koninkrijk
4,8
Uitstekend
4K reviews
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Antwoord van Sofology - Chester
Thank you for awarding us 5 stars!
Nic at the Chester store was wonderful…
Nic at the Chester store was wonderful - friendly, helpful, and knowledgeable. Great experience. Thanks Nic! 🐆
31 januari 2026
Antwoord van Sofology - Chester
Thank you for awarding us 5 stars!
Dealt with a lady in chester called…
Dealt with a lady in chester called Nicola. Absolutely amazing from start to finish. So professional and helpful. Couldn't ask for more
31 januari 2026
Antwoord van Sofology - Chester
Thank you for awarding us 5 stars :-)
Pete is brilliant
Pete was very helpful during our visit. We ended up being quite picky, but Pete wasn’t phased and helped us with all decisions.
30 januari 2026
Antwoord van Sofology - Chester
Thank you Brian
Fantastic service the staff are so…
Fantastic service the staff are so helpful and don't harass you,they are also very knowledgeable.
30 januari 2026
Antwoord van Sofology - Chester
Thanks Andy!
Excellent staff.
The staff at both The Chester (Julie?) and Stoke (James) branches were very helpful in our decision making process. We told them what our needs were and they gave us sound advice without being pushy.
14 januari 2026
Antwoord van Sofology - Chester
Thank you for sharing your experience David
Great service and excellent quality furniture
Great service from the in-store team again. The store is clean, well laid out and welcoming. Pete was very helpful and gave great advice and guidance. We are looking forward to receiving our second sofa from Sofology in 12 months.
26 januari 2026
Antwoord van Sofology - Chester
Thank you for choosing Sofology!
Covered all the points important
Covered all the points important, professionally, quickly and politely
26 januari 2026
Antwoord van Sofology - Chester
Thank you for awarding us 5 stars Jeanette :-)
Salesman Daniel was extremely helpful…
Salesman Daniel was extremely helpful and informative
28 januari 2026
Antwoord van Sofology - Chester
Thank you Arthur!
Very helpful & knowledgeable sales lady…
Very helpful & knowledgeable sales lady . Good choice of sofas & very nice showroom & staff .
26 januari 2026
Antwoord van Sofology - Chester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great choice and John who dealt with us…
Great choice and John who dealt with us was fantastic
27 januari 2026
Antwoord van Sofology - Chester
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
A really helpful salesperson
A really helpful and very informative salesperson who knows the products well and was able to guide us to what we wanted
24 januari 2026
Antwoord van Sofology - Chester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwoord van Sofology - Chester
Thank you for taking the time to leave a 5-star review!😊
No pressurised sales
No pressurised sales, staff member in Chester very helpful left us to make up our own mind but in hand to answer any questions.
24 januari 2026
Antwoord van Sofology - Chester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
We were meet by Kirsten as we walked…
We were meet by Kirsten as we walked in, my dad is in his 90s and can’t walk far Kirsten ask him what he was looking for and took us straight to a sofa that was exactly what we were looking for. She was very professional and looked after us and Dad was really happy. He’s looking forward to receiving his new sofa, thank you Kirsten
24 januari 2026
Antwoord van Sofology - Chester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
To be fair Pete kept us interested in…
To be fair Pete kept us interested in your products, we stopped by before going into DFS, he was so informative on all the products that we viewed and there was a few 🤣. Of course we ended up coming back as we felt we knew what we were getting for our hard earned cash. Pete was great, friendly and personable. 10/10 for Pete alone, we're just hoping the sofa gets the same score, but we trust his advice and are excited to receive it in a few weeks!
24 januari 2026
Antwoord van Sofology - Chester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great choice and customer care
Excellent Sofa, loads of options.
Most importantly the salesman, John was excellent, informative, helpful and didn’t hassle or rush anything. A credit to the company.
23 januari 2026
Antwoord van Sofology - Chester
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
Knowledgeable staff really polite and…
Knowledgeable staff really polite and helpful not pushy
23 januari 2026
Antwoord van Sofology - Chester
What an amazing review, thank you so much for taking the time to write this 😊
Excellent 1st experience of Sofology!
This was our first experience of Sofology and are pleased to say an extremely positive one. All staff were friendly, highly professional and knowledgeable. We are looking forward to delivery of our new settee.
18 januari 2026
Antwoord van Sofology - Chester
Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
We were dealt with by Pete
We were dealt with by Pete, who was very helpful, it was nice to have someone who was pleasant & layed back and gave us plenty of time on our own after informing us of the designs closest to what we were looking for, with no pressure. Even stayed over his finish work time & with a bad back to go through everything with us. Thank you
18 januari 2026
Antwoord van Sofology - Chester
Hi there, thank you for your review. Another great review for Pete, we will make sure to pass this on! Have a nice day.
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