Sofology - Coventry Reviews 

2.031
•
TrustScore 5 uit 5

4,9

Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... Toon meer

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Beoordeeld met 5 van de 5 sterren

The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... Toon meer

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Beoordeeld met 5 van de 5 sterren

The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Zitbankenwinkel
  2. ook in
  3. Meubelaccessoires
  4. Meubelwinkel
  5. Stofferingszaak
  6. Woonkamermeubilairwinkel
  7. Woonwinkel

Geschreven door het bedrijf

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contactgegevens

  • Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.031)

16.191 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

All good.

A good range.
A quality product.
A good service.
And professional staff.

16 januari 2026
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Beoordeeld met 5 van de 5 sterren

After entering the store we found our…

After entering the store we found our sofa straight away and the lady who helped us was very accommodating she explained everything to us about the material the filling of the seat cushions the protection we could take on the sofa if we wished even down to the feet on the sofa. Atmosphere was just right in the shop. Will definitely visit again.

10 januari 2026
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Antwoord van Sofology - Coventry

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Beoordeeld met 5 van de 5 sterren

Great Help and assistance

Help and assistance provided by Wendy was invaluable. She gave us lots of information we'd not heard before which helped us in deciding our best option. There was no hard sell just a knowledgeable saleswoman telling us lots we benefitted in knowing. Would not hesitate to recommend her service and expertise.

13 januari 2026
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Antwoord van Sofology - Coventry

We are so happy to hear that you would recommend us :-)

Beoordeeld met 5 van de 5 sterren

Very helpful with information and…

Very helpful with information and advice.
Mariola was very friendly and professional

12 januari 2026
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

The staff were very knowledgeable got…

The staff were very knowledgeable got me the edeal sofa material texture and colour gave me a great aftercare pack and delivery date

11 januari 2026
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Antwoord van Sofology - Coventry

Thank you so much for your 5-star review!

Beoordeeld met 5 van de 5 sterren

A great experience because of Ashley

A great experience because of Ashley. He is personable, knowledgeable and enthusiastic. A pleasure to deal with

9 januari 2026
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Antwoord van Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ashley. Have a great day 😊

Beoordeeld met 5 van de 5 sterren

I found the assistant friendly and…

I found the assistant friendly and obliging..I didn't feel under any pressure to make a quick decision if I had left the store to think about my choice for longer it was ok.

6 januari 2026
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Antwoord van Sofology - Coventry

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

COREY Just really good service from Corey in…

Just really good service from Corey in Coventry. Very knowledgeable and answered all our questions. Just can’t wait for our furniture

3 januari 2026
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Corey. Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Excellent customer service with no…

Excellent customer service with no pushy sales person. Even let me move furniture about the shop floor

1 januari 2026
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Lovely sofas & the quality

Lovely sofas & the quality
Freinds & family have sofology
Sofas
Great customer service to
So ime told

3 januari 2026
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Antwoord van Sofology - Coventry

What a fantastic review, thank you so much for taking the time to write this 😊

Beoordeeld met 5 van de 5 sterren

Great service

Great service and help in store

3 januari 2026
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Beoordeeld met 1 van de 5 sterren

I ordered a sofa and the deposit was…

I ordered a sofa and the deposit was taken immediately from my account. I then had to chase up any form of confirmation in writing for my order, from Sofology. I then called the customer phone number and was told the order had gone through and my sofa would be delivered in 5 1/2 months time!!!!! I was told in store it would be up to 8 weeks for delivery! I am now awaiting a call back to confirm what the date actually will be - not ok!

30 december 2025
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Hi Mrs Phillips, we are sorry to hear that you are unhappy. Please send an email to social.media.complaints@sofology.co.uk and we will take a look at your order.

Beoordeeld met 5 van de 5 sterren

Great staff, great product, top marks.

Everyone that I dealt with was fantastic, really appreciated the time you gave me and the advice. Everyone I cam into contact with was very kind and great to deal with. Thank you all.

2 januari 2026
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Beoordeeld met 5 van de 5 sterren

Tom was very attentive and listened to…

Tom was very attentive and listened to what we wanted. He went through all the details and paperwork efficiently. We will definitely be recommending yourselves.

31 december 2025
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Antwoord van Sofology - Coventry

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Beoordeeld met 5 van de 5 sterren

Marisol was fantastic…

Marisol was fantastic so thorough with the sale of our sofa we went back to her twice and impressed both times she made it so quick and easy and we can’t wait for our sofa to arrive

30 december 2025
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Beoordeeld met 5 van de 5 sterren

Buying a sofa from Sofology was made so…

Buying a sofa from Sofology was made so easy with the exceptional customer service from Ashley Croft. He answered all my questions, very professional throughout, Ashley made me feel comfortable, offering refreshments, friendly and very approachable. He is an asset to the company, outstanding customer service and knowledge. I would definitely recommend Sofology and Ashley for excellent customer service.

26 december 2025
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Beoordeeld met 5 van de 5 sterren

Great experience with Sofology

Great experience at Sofology. Member of staff was clear with answering my questions about the sofas I wanted to buy.
The process of ordering was easy and quick.
Now to wait 10-11 weeks for my order to arrive.

22 december 2025
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Beoordeeld met 5 van de 5 sterren

No hard sell.

7 december 2025
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Beoordeeld met 5 van de 5 sterren

Customer service was exceptional

Customer service was exceptional, took us through every detail

3 december 2025
Logo Sofology - Coventry

Antwoord van Sofology - Coventry

What an amazing review, thank you so much for taking the time to write this 😊

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