We were welcomed as we entered the Fosse Park, Leicester, branch. We were not chased by Staff trying to sell you ANYTHING!!! We made our choice and sorted the paperwork. Great purchase, even if I say... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieC2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB
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The salesman was not pushy and let us browse until we had made a decision on our purchase. Unlike yourselves who are constantly badgering me for a review.
Bedrijf heeft geantwoord
We were looking for two sofas for our new house. We were left to browse at our own pace without any pressure. We were asked if we wanted any assistance which we declined at that point. As we narrowed... Toon meer
Bedrijf heeft geantwoord
We had a fantastic experience purchasing our sofa from Sofology. Gaz truly went above and beyond, helping us find the perfect sofa for our small living room while really listening to our preferences.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Verenigd Koninkrijk
4,8
Uitstekend
3K reviews
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Antwoord van Sofology - Leicester
Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Leicester
Hi there, thank you for your review. Another great review for Zainab, we will make sure to pass this on! Have a nice day.
Great sales service
Great sales service. Disappointed that there was no room for negotiation on price or delivery charge.
21 februari 2026
Antwoord van Sofology - Leicester
Hi there, thank you for your kind words about our sales team! We’re glad you had a positive experience with them. We completely understand your point about negotiation. At Sofology, our prices are fixed to ensure fairness for all customers - the price you see is the price everyone pays, including delivery. This way, everyone gets the same great deal without any confusion. We really appreciate your feedback and hope you enjoy your new purchase!
Antwoord van Sofology - Leicester
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
New sofa
A massive thank you to the team who helped me and my partner secure our new sofa! A special mention to Max as well who despite only being there for two weeks was knowledgeable and friendly who helped make the process so easy, along with Gaz as well who initially provided us with the information we needed. A fantastic experience all round! Big thanks gents 👏
20 februari 2026
Antwoord van Sofology - Leicester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Easy experience
Gareth was friendly and informative and got us a great deal too. Quick and easy!
19 februari 2026
Antwoord van Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Gareth. Have a great day 😊
5 star service zainab Fosse…
I had a fabulous experience at Fosse Sofology with the lovely Zainab, her customer service was unmatched she was super helpful, friendly, attentive and took the stress away from so far searching. Thank you so much for helping us find out new sofa, our 6 year old is asking to come back because she had so much fun
15 februari 2026
Antwoord van Sofology - Leicester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Zainab for you, have a great day.
Staff was all good 👍 👌 👏 tuck the time…
Staff was all good 👍 👌 👏 tuck the time to show u whats was on offer in the end after about a year or to of looking in the end I got a nice sofa oooo kkkkk
26 januari 2026
Antwoord van Sofology - Leicester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Gaz is a legend
Gaz is a legend, very helpful, not too pushy and gave us space when needed whilst being informative.
14 februari 2026
Antwoord van Sofology - Leicester
Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.
The gentleman who assisted us with the…
The gentleman who assisted us with the purchase of our sofa was very helpful and gave the most exception service.
12 februari 2026
Antwoord van Sofology - Leicester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
So pleased
We really enjoyed our visit.we went in the day before and we delt with Mo on both occasions he was so helpful answered all our questions and explained everything.we were not rushed at all we were not pushed he is a credit to you.
10 februari 2026
Antwoord van Sofology - Leicester
Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Amazing service
Nothing was too much trouble. Even re-arranging the whole display to help us visualise what we wanted. Amazing service.
8 februari 2026
Antwoord van Sofology - Leicester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The staff
The staff left you alone to browse on your own, and were really helpful when you needed any information or assistance. Excellent service from Gareth and Emma today and on previous visits until we finally decided which suite we wanted.
8 februari 2026
Antwoord van Sofology - Leicester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great customer service in store by RG…
Great customer service in store by Emma. Polite, chatty and knowledgeable enabled us to get the product we wanted - thank you.
7 februari 2026
Antwoord van Sofology - Leicester
Thank you for choosing sofology!
Friendly, helpful staff and good selection
Our first experience of buying from Sofology, Max was really knowledgeable for such a new member of staff and allowed us space to make up our minds without any pressure. Looking forward to receiving the sofa and chair in a couple of weeks. Would recommend.
4 februari 2026
Antwoord van Sofology - Leicester
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful but not pushy
The staff were really helpful and very good with our 2 bored children, giving them hot chocolates and biscuits to allow mummy and daddy to discuss. We had already looked at a couple of other sofa shops and had been put off by the staff being over pushy and not leaving us alone to browse but the staff in sofology had a much more laid back approach and left us to it until we needed help.
The lady who assisted us was very helpful letting us have a tape measure to check measurements and even allowing us to move sofas to help us decide what would fit best in our room size.
7 februari 2026
Antwoord van Sofology - Leicester
Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Antwoord van Sofology - Leicester
Thank you for sharing Basma
Katie was very friendly and did not…
Katie was very friendly and did not appear pushy. She was helpful and explained the whole purchase procedure very clearly.
We came away £1200 lighter but verypleased with our purchase.
2 februari 2026
Antwoord van Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Katie. Have a great day 😊
Excellent service from the sales team…
Excellent service from the sales team being very polite, professional and non pushy.
Explained the options available of the sofa and was very clear on all the financial options.
Once we had made our decision the finance transaction was very smooth.
1 februari 2026
Antwoord van Sofology - Leicester
Thank you for sharing your experience :-)
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