Caroline at your Maidstone branch has literally been outstanding. She instantly put us at ease, was extremely knowledgeable about the sofas we were looking at, offered my kids drinks, was extremely... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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Lees wat reviewers zeggen
A most enjoyable purchase experience. Plenty of space to wander around looking at the side selection of sofas, without the pressure of a salesperson hanging onto us but yet being available when we had... Toon meer
Bedrijf heeft geantwoord
What an amazing experience. Couldn’t have asked for a better member of staff . She listened she was so helpful she was cheerful and even made us a drink . Who could ask for more
Bedrijf heeft geantwoord
First visit for a looky-touchy-feely, found the style we liked and was professionally guided through the options with Emma. Second visit after measuring out, met Emma again and ordered exactly what we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Very helpful staff
27 januari 2026
Antwoord van Sofology - Maidstone
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great support and service
Superb and well explained service along with being very helpful.
27 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Me and my daughter had a great…
Me and my daughter had a great experience in store, Pinna the sales assistant in the Maidstone/Aylesford store was absolutely fantastic very helpful and knowledgeable and not pushy at all, my daughter will be back I'm sure to make another purchase soon.
Great service well done sofology
25 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Hassle Free…
The manager Nick was very helpful when choosing our sofa .Explained all aspects of the sofas we were interested in.After making our final choice he introduced us to Jamie to complete the paperwork required .Jamie explained everything including product care guarantee and finance. Overall a pleasant no hassle experience
23 januari 2026
Antwoord van Sofology - Maidstone
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
An excellent experience at Maidstone…
An excellent experience at Maidstone Sofology. Pina is excellent. She made us feel relaxed and the whole process was smooth, simple and you do not feel pressurised to buy. A 5 star experience
16 januari 2026
Antwoord van Sofology - Maidstone
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
The helpful friendliness of the team…
The helpful friendliness of the team was great.
Not pushy just explained every and all options available.
Delivery, product care. Price. All made very clear.
25 januari 2026
Antwoord van Sofology - Maidstone
Thank you for taking the time to leave a 5-star review!😊
Great service!
25 januari 2026
Antwoord van Sofology - Maidstone
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Emma Aylesford Excellent
Went to the Aylesford store near Maidstone. Assisted by a young lady named Emma. She was polite, patient and extremely professional. Well done Emma.
24 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
The saleswoman Caroline was extremely…
The saleswoman Caroline was extremely helpful without being to pushy. She took the time to explain everything very clearly and we came away knowing we had bought the right sofa. All in all a very enjoyable experience thanks to Caroline.👍
21 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.
A fantastic experience
A fantastic, friendly well informed salesperson - remember us from a previous purchase. Great quality sofas
23 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very Happy Customer
Caroline, who helped me with the purchase of my settee, was fantastic. She helped me with everything I wanted to know. She was extremely knowledgeable and very polite and patient. She helped organise the finance and made the experience stressless.
20 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Colin was super helpful and…
Colin was super helpful and informative.
Explained everything in detail too.
11 januari 2026
Antwoord van Sofology - Maidstone
Thank you for taking the time to leave a 5-star review!😊
We had a very helpful sofologist
We had a very helpful sofologist and showed us what he thought we would like and gave us choices.
20 januari 2026
Antwoord van Sofology - Maidstone
Thank you for awarding us 5 stars Leigh!
I was greeted at Sofology Maidstone by…
I was greeted at Sofology Maidstone by a friendly and knowledgeable salesperson. He offered coffee/tea and left us to look round the store at leisure providing help and advice when required. Very helpful and relaxed experience in -store.
19 januari 2026
Review zonder uitnodiging
Antwoord van Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nick was great
Nick was great, we had a nice informal discussion and didn't feel rushed. Thank you Nick.
16 januari 2026
Antwoord van Sofology - Maidstone
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
We had the most amazing experience when…
We had the most amazing experience when we were searching for our sofas. Caroline explained everything in detail, what she recommended for my busy household.
We felt so at ease and she was so friendly.
She emailed and checked in on me and made sure I ordered them correctly.
Thank you again for brilliant service!
13 januari 2026
Antwoord van Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The vast display of sofas
The vast display of sofas, the extremely knowledgeable and welcoming staff and the overall experience made me feel that I had chosen the right place to buy my sofa.
17 januari 2026
Antwoord van Sofology - Maidstone
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Thanks so much to Afeez for all his…
Thanks so much to Afeez for all his very kind and knowledgable assistance today at Sofolgy in Maidstone. Very nice gentleman who was lovely to deal with and great with the kids as they zoomed around the store! Great staff and ultra comfortable seating solutions!! Best regards, PD.
17 januari 2026
Antwoord van Sofology - Maidstone
Thank you for taking the time to give us your feedback. 😊
Friendly and welcoming
Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices.
Emma was very friendly and helpful. She gave a lot of information and although recommended additions, there was no hard sell.
The store is clean, tidy and well spaced, a very pleasant environment.
14 januari 2026
Antwoord van Sofology - Maidstone
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Colin was fantastic spoke through all…
Colin was fantastic spoke through all our options
17 januari 2026
Antwoord van Sofology - Maidstone
Thank you for your lovely feedback!
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