Sofology - Rugby Reviews 1.517

Great customer service not pushy
Went over everything in detail

Fran was extremely pleasant and very helpful.

Very helpful, thank you!

Staff at Elliot’s field retail park could not have been any more friendly and helpful.

We had visited all of the sofa shops on the rugby estate and got a mixture of service and sales staff, however upon visiting sofology we had the warmest and most efficient welcome. Fran helped us immediately in a really friendly way, was incredibly knowledgeable about the products offered as well as wait times and was a real pleasure to deal with. Her skills were far and above the other sofa shops and we felt she was incredibly honest and helpful. We are so happy with her purchase and Fran was a great part of the experience. She's great! The other 2 chaps who were there were also super helpful too. Would really recommend a visit. Excited for our new sofa to arrive and in only 2 weeks!

Lloyd was really helpful, easy to talk to and informative

I’ve already done this once.
The staff were very helpful and clear and patient.

The lady who served me was friendly non pushy and customer service was fantastic. I had to go away and remeasure there was no pressure she was amazing. Very knowledgeable.

Great customer service. Very friendly and helpful staff.

Lisa was excellent. True expert and utterly professional!

Great experience Jodie at the Coventry store was really helpful when choosing my sofa’s thanks again Andy

Concise,accurate information.
A friendly and knowledgeable sales person.

Excellent service.

BART was very helpful

Lloyd was super helpful, not pushy at all and had the perfect level of humour that made us feel relaxed. On our 2nd visit we made the purchase which was simple and straightforward. Lots of information offered and great advice for plumping the cushions !

staff greeting very good. not pushy. very knowledgeable of the product we purchased. Our experience with the whole purchase process with Bart was very smooth, friendly and professional.
We were offered the opportunity to shop around at other furniture stores in the Rugby retail park, which we did, but obviously came back. Definitely would recommend the Rugby Sofology.

The team at Rugby (particularly Lisa) were extremely helpful. The store had a great variety of sofas to try and out they struck a good balance between letting us explore the store but being on hand to help us when we needed it. We went to a few different Sofa places but Sofology was the best. This will be where we come first next time we're looking for a sofa.

Great service, fully informed and helpful staff.

Thank you to Bart

Great ppl in showroom couldn’t be more helpful

We recently purchased our new sofas from Sofology and had a fantastic experience thanks to Jodie. She provided first-class service from start to finish, making the whole process smooth and stress-free. Jodie was incredibly knowledgeable, patient, and really took the time to help us find the perfect fit for our home. We couldn’t be happier with the service and highly recommend asking for her if you're visiting.