I love the relaxed atmosphere in the store. The staff were friendly and helpful but in no way pushy. Loved the tea and biscuits while we were doing the order. The staff also helped in leading us to... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Shop in a great location very clean very good selection of sofas and staff very friendly. Also a special mention to Jodie who dealt with our purchase she went above and beyond
Bedrijf heeft geantwoord
Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... Toon meer
Bedrijf heeft geantwoord
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Honest, relaxed and good value
We had a pleasant and easy purchase of some new furniture. We felt at ease looking around the showroom with no pressure. Lisa was a wonderful help and talked us through our options- which actually saved us money! The whole process was relaxed, friendly and simple. We will be recommending and returning!
25 augustus 2025
Antwoord van Sofology - Rugby
Dear Mrs. Sharron James,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your visit to our showroom was pleasant and that you felt at ease while exploring our furniture options. It's fantastic to know that Lisa was able to assist you effectively and help you find the perfect pieces while saving you money.
We strive to create a relaxed and friendly atmosphere for all our customers, and your feedback reassures us that we are on the right track. Your recommendation means the world to us, and we look forward to welcoming you back to Sofology Rugby in the future.
Excellent experience
Was treated with respect, very helpful and knowledgable.
Explained the process, and helped with making the right choice of sofa for me
25 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwoord van Sofology - Rugby
Hi there, thank you for your review. Another great review for Bart, we will make sure to pass this on! Have a nice day.
The Sofologist was exceptional!
The Sofologist - Bartosz Tarka, was the reason for us eventually placing an order. We experienced the best customer; he was so friendly, jolly and patient through me and my partner's debates and lengthy time taken to make our decision and even changing our mind on the model we wanted. He never once pushed us towards a sale, answered all our questions, offered different suggestions to make it work for us by understanding our space, lighting etc.
Honestly the quality of the sofa will speak for itself once its delivered. I switched to Sofology from DFS, who offer no discounts, freebies or anything compared to DFS, and my reason for this is because of the designs and quality but what made me finally order was Bart.
24 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very good experience Very helpful staf…
Very good experience Very helpful staf fran explain everything
21 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Rugby branch, great service.
Jason from the Rugby branch was really helpful. He answered all our queries, and did not pressure us. He completed our sale really quickly, and we left happy.
17 augustus 2025
Antwoord van Sofology - Rugby
Thank you for your wonderful feedback! We're delighted to hear about your experience at Sofology. We appreciate your kind words and look forward to seeing you again. If you need anything in the future, please reach out.
Bart was very helpful and explained…
Bart was very helpful and explained everything thoroughly and honestly. He was very personable and friendly.
17 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Best possible sales approach.
Staff were very friendly and none of the typical follow you around like in other stores.
when dealing with you they are very informative and helpful with detailed information and none of the pressing you to buy into more products you don't need are want.
Appreciate all of your support and great service Bart, Top man!
26 juli 2025
Review zonder uitnodiging
Antwoord van Sofology - Rugby
Thank you for sharing your feedback! We're delighted to hear you had a positive experience at Sofology Rugby. Our team aims to create a welcoming environment, and it's wonderful to know Bart and our staff met your expectations.
Your kind words and perfect rating mean a lot, and we'll pass along your compliments to Bart. We look forward to welcoming you back for your furniture needs.
Antwoord van Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Friendly helpful staff.
From the time we arrived in store we were told we could browse at our leisure. We were not hassled at any point but the staff, Fran,Lloyd and Jason were there if we needed to know anything and were helpful and friendly.
10 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwoord van Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful
Very helpful, knowledgeable and friendly staff. A very positive and extremely pleasant experience.
31 juli 2025
Antwoord van Sofology - Rugby
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Clean and well presented store
Clean and well presented store. The staff were friendly and not pushy.
We were buying a chair for my brother who has learning difficulties and mobility issues and he can become easily overwhelmed.
The sales person, Bart, was extremely helpful and took time to go through everything and make my brother feel comfortable and cared for as a customer.
Absolutely the best service.
28 juli 2025
Antwoord van Sofology - Rugby
Thank you for this amazing review, we are really pleased that your brother felt comfortable in our store.
Bart has gone above and beyond to…
Bart has gone above and beyond to ensure our requirements are met and we have received the best customer service one can ask. He was thorough in describing the offer and had a very warm approach in his engagement with us, 10 stars out of 5.
23 juli 2025
Antwoord van Sofology - Rugby
10 out of 5 stars! We will take that Dora! Thank you :-)
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We were looked after by Bart in the…
We were looked after by Bart in the Rugby Sofology and couldn’t have asked for a better experience. Bart was friendly and welcoming and not just like a salesman but like a true customer service champion. He let us take as much time as we needed and went above and beyond, even sending emails and being on the other end of the phone whenever we needed. Thank-you Bart!
20 juli 2025
Antwoord van Sofology - Rugby
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Bart. Thank you for taking the time to leave a review 😊
Fab sofa at a great price
Fab sofa at a great price. Jason was very knowledgeable and helpful. He was proactive and was always thinking a couple of steps ahead in how best to help.
20 juli 2025
Antwoord van Sofology - Rugby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful young lady in sales
23 juli 2025
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.