When we arrived we were greeted by Chris who gave us a few bits of information but left us alone to get on and when we needed he just appeared and answered the query. Extremely helpful when we made ou... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
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Lees wat reviewers zeggen
It was a productive shopping day at Sofology Stockport. Chris was very helpful and knew his products well. He was able to direct me to the options I wanted. Never at any time did I feel pressured to b... Toon meer
Bedrijf heeft geantwoord
On our initial visit, Maria was great and very helpful. She kept her distance and didnt interfere until we needed help and information. The way she acted left a positive impression. Sarah on her follo... Toon meer
Bedrijf heeft geantwoord
All of the staff were attentive and checking in without being overbearing. We were offered drinks and an activity pack was provided for our daughter whilst we were looking at all the options. Maria wa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
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Awful
Awful, awful, awful service, promised the earth and still waiting, bought a sofa and armchair in December 2025, was promised delivery would be 05/03/26, got the old sofa removed and a new carpet fitted on the 4th March, now been 12 days without anywhere to sit, contacted customer service, who don’t help they just want to blame the store, DO NOT USE THIS COMPANY
11 december 2025
Review zonder uitnodiging
Antwoord van Sofology - Stockport
Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
We ordered our new sofa today and Paris…
We ordered our new sofa today and Paris looked after us, she made it really easy and explained everything to us. Really happy with the whole service.
Thankyou Paris
16 maart 2026
Antwoord van Sofology - Stockport
Hi there, thank you for your review. Another great review for Paris, we will make sure to pass this on! Have a nice day.
Great customer service
Great customer service. Very friendly and helpful staff. Very knowledgeable about products.
15 maart 2026
Antwoord van Sofology - Stockport
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
PARIS stockport helpful, informative
We knew what we wanted, but the staff kindly didnt mither us, they said if you find anything you like, we are here. No pressure which is lovely.Paris Stockport was informative, friendly, and helpfull, and I would like to say thankyou
11 maart 2026
Antwoord van Sofology - Stockport
Thank you for this great review Miss Millward
Antwoord van Sofology - Stockport
Thank you for sharing your experience Catherine!
Sarah made our purchase seamless and…
Sarah made our purchase seamless and great knowledge !
8 maart 2026
Antwoord van Sofology - Stockport
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sarah. Have a great day 😊
Antwoord van Sofology - Stockport
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Member of staff was very helpful and…
Member of staff was very helpful and knowledgable about the product.
8 maart 2026
Antwoord van Sofology - Stockport
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Lovely store, friendly staff
The service at the Stockport store was fantastic! Lovely staff, really personable and chatty offering advice and expertise
Maria was the assistant who served me and the manager Gemma also took the time to say hello and was super friendly and professional
I ordered the Amalfi but was spoilt for choice!
2 maart 2026
Antwoord van Sofology - Stockport
We are really pleased that your visit to the store was a positive one Rachel, thank you for this great feedback :-)
Antwoord van Sofology - Stockport
Thank you for your feedback! 😊 We’re thrilled to hear Jeremy was fantastic and that you enjoyed the helpful service and great sofa selection. 🛋️✨
I had a really lovely experience at the…
I had a really lovely experience at the Sofology store in Stockport. The lady who helped me was incredibly welcoming and patient. My sofa had to be a very specific size to fit my living room, and I felt a bit awkward being so particular, but she took her time to go through all the options with me and made sure I found something that would work perfectly.
She didn’t rush me at all and was really helpful throughout the whole process. Great customer service and a really positive experience overall!
3 maart 2026
Antwoord van Sofology - Stockport
Thank you for sharing your experience! 😊 We’re so pleased our team in Stockport could help you find the perfect sofa and make the process so positive and stress-free. 🛋️✨
Care and attention
We shopped around a lot for sofas and came back on the 22nd February and spoke again with Sarah who worked with care and attention to understand what we were looking for. We settled on the Ripley model of reclining sofa but the advice was very clear and all the alternatives explained. No hard sell, and the order and paperwork process was handled quickly and effectively. Looking forward to getting the sofa now!!
22 februari 2026
Antwoord van Sofology - Stockport
Thank you for sharing your experience! 😊 We’re thrilled Sarah could provide such clear, attentive advice and make the process smooth and stress-free. Enjoy your new Ripley reclining sofa, we hope it’s everything you’re looking forward to! 🛋️✨
Maria was excellent she explained…
Maria was excellent she explained everything about the whole procedure of buying my chair she actually found it for me She wasn’t pushy just very helpful and guided me about all the extras I might appreciate
3 maart 2026
Antwoord van Sofology - Stockport
Thank you for your lovely feedback! 😊 We’re delighted to hear Maria was so helpful and guided you through everything without any pressure. We’ll be sure to share your kind words with her, enjoy your new chair! 🛋️✨
The assistant who helped was very…
The assistant who helped was very helpful in getting me what I required and was very patient I had grandchildren with me
28 februari 2026
Antwoord van Sofology - Stockport
Thank you for sharing Mr Riley, we hope the grandchildren enjoyed their visit :-)
Why we chose Sofology
The initial impression Sofology gave us was the choice of sofas on offer, with many of them ticking the boxes on what we were looking for. Couple that with staff who were there to be useful if needed, but left us to take our time, with no pressure. The big plus for us was the lady (Paris) who gave us guidance and assurance. Top person!!
28 februari 2026
Antwoord van Sofology - Stockport
Thank you so much for this great review David :-)
Antwoord van Sofology - Stockport
Thank you for choosing Sofology!
Antwoord van Sofology - Stockport
Thank you for awarding us 5 stars Anthony!
Paris was great
Paris was great, perfect customer service. Gave us enough space e but very informative.
26 februari 2026
Antwoord van Sofology - Stockport
Hi there, thank you for your review. Another great review for Paris, we will make sure to pass this on! Have a nice day.
Great efficient friendly service a…
Great efficient friendly service a member of staff introduced herself then left you to have a good look round. Didn’t feel under any pressure to buy.
23 februari 2026
Antwoord van Sofology - Stockport
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
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