Always friendly and supportive assistance from Sunnamusk staff at Merry Hill. Very knowledgeable about products and service is first class. Products are amazing, long lasting scent and affordable.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieMerry Hill, DY5 1QX Brierley Hill, England, GB
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Lees wat reviewers zeggen
Love this product, decided to try something new, no regrets Great customer service. Don't know the young lad from Merry Hill Dudley West Midlands name but very polite and attentive. Great no pressure... Toon meer
Bedrijf heeft geantwoord
Excellent salesman, made me feel welcome and helped me find the perfect fragrance for me, offered me a chance to try the oil as well, which I ended up purchasing. Great experience all round
Bedrijf heeft geantwoord
I do like your perfume. I have been buying it for a few years now after admiring it on a lady at my local shopping center. I went immediately to the sunnamusk stall at the center. The staff weren't fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Contactgegevens
Merry Hill, DY5 1QX, Brierley Hill, England, Verenigd Koninkrijk
4,5
Uitstekend
36 reviews
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Antwoord van Sunnamusk London - Merry Hill
Dear Don,
Thank you for your feedback! We’re thrilled you had a positive experience with our team.
Best Wishes,
The Sunnamusk Customer Care Team
Was ok was told I’d be sent a discount…
Was ok was told I’d be sent a discount I’m yet to recieved been two weeks now 🫠 but scents as lovely as always
23 augustus 2025
Antwoord van Sunnamusk London - Merry Hill
Hey Mariah,
Thank you for your feedback, and we’re glad to hear you’re enjoying the scents!
We’re sorry to hear about the delay with your discount. Please could you contact us directly so we can look into this for you and ensure it’s resolved as quickly as possible?
Best Wishes,
The Sunnamusk Customer Care Team
I do like your perfume regardless of staff
I do like your perfume. I have been buying it for a few years now after admiring it on a lady at my local shopping center. I went immediately to the sunnamusk stall at the center. The staff weren't friendly at all I was made to feel I wasnt good enough for their time. I purchased my perfume which I must say is amazing this the reason I go back to always replace when I run out, it doesn't matter how many times I go back I am always made to feel I am of no importance.
20 augustus 2025
Antwoord van Sunnamusk London - Merry Hill
Dear Lorna,
Thank you for sharing your feedback. We are delighted to hear that you love our perfume and have been a loyal customer over the years.
However, we are truly sorry to hear about your experience with our in-store team. This is not the level of service we strive to provide, and we sincerely apologise if you ever felt undervalued or unwelcome. Your comments have been shared with our team so we can improve how we greet and assist our customers in the future.
We truly appreciate your continued support and hope that your future visits are more positive.
Best Wishes,
The Sunnamusk Customer Care Team
The lovely young lady is always so…
The lovely young lady is always so helpful and lovely personality, she doesn't push you into buying but when asked gives her honest opinion which is refreshing. She knows her stuff as my oud normally from
From dubai.
12 augustus 2025
Antwoord van Sunnamusk London - Merry Hill
Dear Bally,
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with our team and that our advice was helpful. Your feedback truly means a lot to us.
Best Wishes,
The Sunnamusk Customer Care Team
Antwoord van Sunnamusk London - Merry Hill
Hey Zahid,
We’re delighted to hear you had a beautiful experience with us. Thank you for your support!
Best wishes,
The Sunnamusk Customer Care Team
The guy who served me at the counter…
The guy who served me at the counter was extremely pleasant and helpful
1 augustus 2025
Antwoord van Sunnamusk London - Merry Hill
Eileen,
We're happy to hear that the service you received was pleasant and helpful! We appreciate you taking the time to leave us this positive feedback.
Best Wishes
The Sunnamusk Customer Care Team
elegant perfumes smells great
elegant perfumes smells great. Great service and discount as well.
21 juli 2025
Antwoord van Sunnamusk London - Merry Hill
Thank you so much for your kind words, Kenneth! We’re so glad to hear you enjoyed the elegant scents and received great service and discounts.
Best wishes,
The Sunnamusk Customer Care Team
Super friendly and helpful
They were very helpful. Were able to accommodate exactly what I was looking for. Very pleased with the service and they were also very pleasant
Definitely recommend and would ho back in the future
3 juni 2025
Antwoord van Sunnamusk London - Merry Hill
Hey Sharon,
Thank you for such lovely feedback! We’re so pleased we could help you find exactly what you needed. We look forward to welcoming you back again soon.
Kind Regards,
The Sunnamusk Customer Care Team
Staff are always so helpful
Staff are always so lovely, both to myself and my young son, always very helpful and takes the time to show me fragrances I don't yet have.
26 mei 2025
Antwoord van Sunnamusk London - Merry Hill
Hey Michelle,
Thank you for your kind words! We’re pleased our team could make your visits enjoyable for both you and your son.
Kind Regards,
The Sunnamusk Customer Care Team
Really helpful & lovely girl on stand!
The girl working on the stand was very helpful and helped me on two different occasions pick out my first perfume oil, she was very thorough and let me sample on my skin before I purchased. Will definitley return again and I hope to see her again, she’s brilliant!
14 april 2025
Great store and lovely staff
Visited today with my husband, staff is so friendly and Nisha was amazing!! She had great knowledge on all the fragrances was very helpful. overall fantastic experience and will definitely visit again.
26 februari 2025
Review zonder uitnodiging
Friendly staff
Friendly staff, I've seen the same lady 3 times now. She's very helpful and got a good knowledge of fragrances . Describes the aroma on different oils. And asks what smell you actually prefer then she picks you out the ones you might like. This is the one at merryhill.
9 augustus 2024
Easy ordering quick delivery of the…
Easy ordering quick delivery of the arrival of my fave scent
23 juni 2024
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