Sunnamusk London - Trafford Centre Reviews 86

TrustScore 4.5 uit 5

4,5

LM04, Lower peal avenue, adjacent to H&M and Music store, Trafford Park, M17 8AA Stretford, Manchester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I came across the sunna musk stall in Trafford Centre just near H&M, at first I was a little confused as to which scent I would like however a chap by the name of Hammad really helped me find the scen... Toon meer

Beoordeeld met 5 van de 5 sterren

I wanted to say a massive thank you to the staff member who served me yesterday at the Sunnamusk stand at the Trafford Centre Manchester. He was nothing short but excellent and after him introducing m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Only because at the time of purchase your seller promise a lot but doing nothing 😱. I am a regular and loyal customer and spent a lot of money on your products but noticed during last three times I h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Met a wonderful sales executive today in Trafford centre Sunnah Musk today named Sayeed. Fabulous customer service and we left with buying two amazing ouds from his recommendation. Fabulous customer s... Toon meer


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetica en parfums leverancier
  3. Cosmeticawinkel

Geschreven door het bedrijf

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Contactgegevens

  • LM04, Lower peal avenue, adjacent to H&M and Music store, Trafford Park, M17 8AA, Stretford, Manchester, Verenigd Koninkrijk

4,5

Uitstekend

TrustScore 4.5 uit 5

86 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 3 van de 5 sterren

Only because at the time of purchase…

Only because at the time of purchase your seller promise a lot but doing nothing 😱. I am a regular and loyal customer and spent a lot of money on your products but noticed during last three times I have not been registered properly despite I have been promised and hence when I asking for extra favour they couldn’t find me to proof am regular customer.. I purchased at White City, Brent Cross and Trafford Centre Manchester

31 januari 2025
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hey ASA,

Thank you for your feedback, and we deeply apologise for the inconvenience you've experienced. We truly value your loyalty and appreciate your continued support. We're sorry to hear about the issues with your registration and customer recognition. To resolve this matter and ensure you're properly registered, we kindly ask that you contact our customer care team at online@sunnamusk.com, and they will assist you promptly. Thank you for bringing this to our attention, and we look forward to making things right for you.

Best Wishes
Sunnamusk Customer Care Team

Beoordeeld met 1 van de 5 sterren

Scam

Me and wife bought 2 perfume and they weren’t cheap. We got lured in at Trafford centre by the reps who were really nice people so went into they stand and they sprayed some really nice oud on as so we ended buying the bigger bottles of the version they sprayed on us. Gold dust for my wife and I can’t even remember the name of mine cause that’s how crap it is. The smell doesn’t even last an hour. I have £15 perfume that last a whole day. It’s all a scam. Sample bottles be different to the ones on the shelves. Never again. I even messaged him on his social and he just ignored the message.

23 juli 2024
Review zonder uitnodiging
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hey,

Thank you for your feedback, and We're truly sorry for the disappointment you experienced with your purchase.

Please know that we take this seriously and would like to make it right. Feel free to contact our customer service team online@sunnamusk.com, and we’ll do our best to assist you further

Kind regards,
Sunnamusk

Beoordeeld met 5 van de 5 sterren

Recently purchased some oil based…

Recently purchased some oil based products for me and my wife. Really happy with the products/service from the T centre team. I think it was 'Hammed' who served us.... I was willing to go online to take advantage of the online offers, however the team where kind enough to match the deal.

5 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very good 😊

Really good service with a calm
And kind customer representative.❤️

Let us try different fragrances and suggest to buy it as gift deal.

Thank you 🙏 I

24 februari 2024
Beoordeeld met 5 van de 5 sterren

The perfume is perfect and smells…

The perfume is perfect and smells absolutely lovely but what made it 5/5 was the service provided by the staff. One gentleman named saeed gave amazing advice and recommendations on perfumes to buy. Absolutely brilliant!!

20 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sayeed is amazing!

Met a wonderful sales executive today in Trafford centre Sunnah Musk today named Sayeed. Fabulous customer service and we left with buying two amazing ouds from his recommendation. Fabulous customer service skills and hope he has a long career ahead of him! Thank you x

8 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lovely oils

Sunnamusk in Trafford Centre there was a guy called Saed he is very helpful and friendly-
Lovely oils wouldn’t hesitate to buy again and highly recommended

8 september 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service

Loved my experience at this branch in particular the help of staff member Alaa! Very approachable and kind lady that helped me find the scent i was just looking for casual everyday wear during summer!

16 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Experience

I came to Sunnamusk looking to buy a gift for my mother and was delighted not only by the variety of scents offered, but also the customer service by one of the workers (I believe his name was Hammad). He was able to cater exactly to the scent I was aiming to find and provided a warm and friendly service. Will definitely come again.

22 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service

On my visit to sunnamusk, I was conflicted as to what to buy as my signature scent. The array of perfumes and oils was very overwhelming and then came Hammad. From the very start, it felt like he knew exactly what he was doing, finding which scents suited me the best and ensuring I find the perfect fragrance. I highly recommend Hammad's service to anyone seeking an unforgettable fragrance experience.

29 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An amazing experience

I came across the sunna musk stall in Trafford Centre just near H&M, at first I was a little confused as to which scent I would like however a chap by the name of Hammad really helped me find the scent that suited me, I can say he really shifted my views on oil-based scent as I was never really a fan of them beforehand. Would recommend!

19 juli 2023
Review zonder uitnodiging

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