Sunnamusk London - Trafford Centre Reviews 86

TrustScore 4.5 uit 5

4,5

LM04, Lower peal avenue, adjacent to H&M and Music store, Trafford Park, M17 8AA Stretford, Manchester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I came across the sunna musk stall in Trafford Centre just near H&M, at first I was a little confused as to which scent I would like however a chap by the name of Hammad really helped me find the scen... Toon meer

Beoordeeld met 5 van de 5 sterren

I wanted to say a massive thank you to the staff member who served me yesterday at the Sunnamusk stand at the Trafford Centre Manchester. He was nothing short but excellent and after him introducing m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Only because at the time of purchase your seller promise a lot but doing nothing 😱. I am a regular and loyal customer and spent a lot of money on your products but noticed during last three times I h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Met a wonderful sales executive today in Trafford centre Sunnah Musk today named Sayeed. Fabulous customer service and we left with buying two amazing ouds from his recommendation. Fabulous customer s... Toon meer


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetica en parfums leverancier
  3. Cosmeticawinkel

Geschreven door het bedrijf

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Contactgegevens

  • LM04, Lower peal avenue, adjacent to H&M and Music store, Trafford Park, M17 8AA, Stretford, Manchester, Verenigd Koninkrijk

4,5

Uitstekend

TrustScore 4.5 uit 5

86 reviews

5 sterren
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Beoordeeld met 5 van de 5 sterren

Great customer service

Went Trafford centre in the week with no intention of buying any perfume, but whilst walking past I was very kindly greeted by a young man hamad. He gave me some fragrances to smell and offered great customer service. I purchased a bottle and happy to say I have been loving the smell and using it since!

20 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service

First time at sunna musk and my experience was brilliant. The customer service was on point and the young chap I believe named hammad helped me pick out a beautiful musk. Thanks to him ill be smelling good.

20 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thé delivery tome of my order and the…

Thé delivery tome of my order and the reduction of the price of my purchases.

14 april 2023
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Kambala,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

Amazing !

Amazing !! Smells amazing amazing service everything amazing

17 april 2023
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Amza,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

Good service at the Trafford center not…

Good service at the Trafford center not sure of the guy who served me but great salesman. I love the smell as you walk past, it actually made me come back and buy as I now consider myself a fragrance conisuour, and the smell coming from the Trafford center booth is phenomenal, there was no way I could walk past again, not to mention it was 15% off due to Ramadan, how generous of the brand ! I purchased Heaven on Earth, as the smell intrigued me the moment I smelt it! Will be visiting again soon, thank you.

6 april 2023
Review zonder uitnodiging
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi El,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

I wanted to say a massive thank you to…

I wanted to say a massive thank you to the staff member who served me yesterday at the Sunnamusk stand at the Trafford Centre Manchester. He was nothing short but excellent and after him introducing me to the brand I bought a bottle of Midnight and Soft Paradise. I have since worn the Midnight fragrance and both my mother and sister love the fragrance so looks like I will be purchasing more. He was such a great ambassador for your brand and very good looking😊

24 maart 2023
Review zonder uitnodiging
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Mr Morris,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

Smells the best

Have to say the oil is long lasting and smells great

Ordered more this wk just waiting on it being delivered

14 maart 2023
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

Very happy with the purchase

Very happy with the purchase. They are highly recommended fragrances and last a long time

13 maart 2023
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Juan,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

This fragrance is luxurious

This fragrance is luxurious, quality and worth the price especially with a discount code ,best fragrance since its discovery .I only recently purchased, smell lasts all day and everyone male/female very complimentary of this scent

1 februari 2023
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Miss Zaffar,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

Great customer service!

Lovely experience today buying some scents. Thank you to the lovely staff member, Alaa, who helped me choose: it’s great when staff are polite and helpful when assisting, make the experience so much better. I would recommend the oils and will be buying again. Thanks for the lovely experience!

28 januari 2023
Review zonder uitnodiging
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Rukhsar,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We will pass this on to the Trafford Centre.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

Great service and extremely helpful!

I had a great time smelling some scents today, the team member Alaa was extremely helpful and kind. She was very patient with us when trying a lot of different oil scents and helping us choose. I ended up buying 3 which are amazing, I would recommend!
Thank you Alaa for all your help, it’s always great to have polite customer service.

28 januari 2023
Review zonder uitnodiging
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Zakiyah,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We will pass this on to the Trafford Centre.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 5 van de 5 sterren

All the samples

The scent to all the samples are amazing, not too heavy just like I like them to be. I wanted to try before I buy, and I definitely will be buying. Thank you for your amazing service .

28 december 2022
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Afshira,
Thank you for leaving us such a wonderful review.
We are thrilled that you loved your experience.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for sharing your review with us and the community.

Kind Regards,
Customer Service
Sunnamusk London

Beoordeeld met 1 van de 5 sterren

Arab salesman at Trafford centre soo rude

The tall Arab or seem to be with an Arab accent at the Trafford centre sunnah musk counter reallly needs customer service skills! The worse attitude and totally won’t be purchasing anything from him!

24 december 2022
Review zonder uitnodiging
Logo Sunnamusk London - Trafford Centre

Antwoord van Sunnamusk London - Trafford Centre

Hi Adnan,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.

Could you please provide more details about the issue to investigate your feedback further.
We would love to discuss this further via email- online@sunnamusk.com

We are really sorry for the inconvenience.

Kind Regards,
Customer Service
Sunnamusk | London

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