Balfe's Bikes - Chiswick Reviews 

Great shop and quality products, really helpful advice, very quick in setting my new bike up. Would highly recommend.

The manager was very flexible and helpful I have ordered a bike Friday evening and I could collect it the next day which is very rear and great
The staff in a shop also helpful and friendly
First time with a Balfie’s and really pleased with they service

Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle holder free of charge when picking the bike up. Couldn’t be any happier with them, will be going again.

Herbert did a fantastic job of serving me, and gave great advice about sizing. I couldn't be happier with my Trek Checkpoint. It is perfect for the bikepacking event I am doing in Spain later this month, and it was great to be served by someone who is just as passionate about multi-day epics overseas. Thanks Herbert!

Quality products 👌

Helpful front of house staff
Speedy service
Good atmosphere
Parking
Thanks

well done by the team!

I fell in between two sizes and staff were extremely helpful and patient. Also, bike mechanics are second to none. Bike was dialed to the max. Good stuff!

Excellent service from the staff especially Herbert who gave me a lot of time and helpful information. He was very patient with me as he set me up with my first pair of cycling cleats on the trainer. He gave me confidence and a lot of useful tips. Thank you.

I recently bought a new bike from Balfe's Bikes and overall I was really happy with the service I received. They were v helpful in helping me think through which bikes I wanted to test ride and making suggestions. A few minor hiccups but these were sorted. Really friendly (and knowledgeable) staff. Thanks!

Great choice of bikes. Helpful and knowledgeable staff.

The service was amazing especially Jerrie, served us with patience and he explained to us clearly I was so impressed overall Balfe’s bikes is great!

The team are always happy to help and provide an excellent service. Every time I take my bike into the store it comes out like new.

Thanks for looking after my bike!!

Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted through different racks for me and the mechanics were able to fit it for me too. Other team members were also friendly and welcoming. Balfe’s have a great vibe of listening and caring about their customers. Great experience all round.

The customer service was great, and the bike was ready ahead of schedule!
Thank you.

Team were great, listened to what I wanted, sourced it and then fitted it for me.

Excellent customer service, fantastic selection of lovely bikes and gear - it's the best bike shop around.
I just had some work done to my bike which I requested to be done before I go away with it on holiday and they turned it around super quickly, so thanks very much guys, you are the best!