Blacks - Dundee Reviews 

Looking for a pair of lightweight walking shoes - good choice and prices and helpful service from Tony.

They were helpful in helping me choose a new paid or walking boots. I was served by Cammy.

My first time in Blacks. Last I went in looking for new waterproof cosy jacket and trousers. The staff member, i didn't get his name, couldn't have been more helpful..today I returned to look at gloves..again Lisa who helped me look at your range of gloves was so helpful..I have mobility problems and get around using 2 elbow crutches..nothing was rushed..i could do things at my pace..unfortunatly alot of shops try to rush you and I just don't go back. With all staff that have dealt with me over the last week I would happily recommend they shop at Blacks.

Went in to Blacks this afternoon in search of a new pair of hiking boots and socks for an upcoming trip away. Went straight through to the rear of the shop, and it had plenty of options to choose from. Was served by Olga, who was simultaneously attending to myself and two other customers. She was very polite and patient, and nothing was too much hassle. My girlfriend and I noticed that one customer was rather rude to Olga, but she remained courteous and professional towards him, despite him being rather aggressive and irrational.
Blacks is another high street retailer which clearly demonstrates customer service remains top priority - been before, will return again, and thanks to Olga and the team.

Quick helpful assistant

Popped in looking for walking / outdoor trousers. Great selection including some sale items. Staff were super helpful and checked on-line prices which offered same product for less so applied this discount to my items without question. Great shopping experience.

I was greeted by the lovely jony in a previous week. I had questions about a bag and he was able give me answers straight away. Overall i have had a lovely experience within this shop as every member of staff was bubbly and full of energy.

Came in to the shop for nikwax and walked out with a great deal that was on offer.

Would just like to say what great service I received in the Dundee shop on Saturday . They ordered my jacket for me without any problem. They said I may only get it on Wednesday as it was the weekend. To my surprise I got it on Sunday. Thanks for such good service.

I was served by by Lisa, good banter, great knowlege, vert helpful i will be going back.

As I had no references about this shop, before visiting Blacks, I phoned to request further information and was encouraged to come in and be attended personally. I am very glad I did. The customer service provided by all the staff was superb, and George, who advised me, proposed many different models of hiking boots, and provided exceptional service. From the outset, he understood what I was looking for, took the time to listen to my concerns, and endeavoured to find the right boots that I was looking for. In spite of spending time online, and making calls, and leaving no stone unturned, unfortunately the options I required were not in stock. But I did leave the shop wiser, and impressed by the good service...and having made a few other purchases.

Ordered a pair of walking boots which were too big so returned to the store. Jony was super patient with me as I tried on lots of different styles/makes/sizes and very helpful and with great product knowledge , I would definitely shop here again and recommend to others

I went in for new walking boots and within a few minutes I was trying on boots. Dylan served me and listened carefully to what I needed and gave me a few options to think about but also gave a clear recommendation about what to start with - and those were the boots I went with. There were lots of young attentive staff around, there were a range of products and prices so I ended up coming out with more than I went in for!

JONY was a great guy, good customer service good intentions and very helpful.

I’ve started doing a lot more walking through the summer, my current footwear was past its best and needed replacement. I had an idea what I was looking for and Dylan in the branch attended to me, I tried two or three pairs and found what I wanted. The staff are very helpful.

Purchased a pair of safety boots from Jony at the Dundee store, showed me what was on display unfortunately I needed steel toe cap so after a couple of minutes whilst he checked the back store & he appeared with the pair I was after, brilliant service as usual as I have shopped here a few times 👍

After some poor service in a couple of other shoe shops, I went into Blacks and Holly was extremely helpful and patient with me. Tried on several shoes and with her advice, got exactly what I wanted and at a good price too. Well done!

Got everything i need in one place

Lovely shop friendly staff