Blacks - Jersey Reviews 

The staff in the blacks store today (21st of January 2026) were friendly and helpful while giving honest advice. Thank you both!

So disappointed with this company. Ordered a garmin watch with next day delivery. Didn’t get a delivery notification so followed up with phone call. Was told all was ok but it will be a day late. An hour later order was cancelled , out of stock, but still for sale on website. Shoddy service. Do not use this company.

Kiona was so helpful. Like having a personal shopper and always brought me just what I wanted.

Just sat through an awkward situation involving a customer being rude, however, sussy handled it proffesionally and gave me discount just for having to watch. Cant be happier with the service and product. Will deffently be back just based off service.

Anna was amazing! She was so helpful and we found the perfect shoes due to her :)

Great deals. Sussy was super helpful.

Very impressed with the staff namely Anna and Kiona. Both were supportive and professional as they helped us find the right hiking boots ( Salomon) as we train for mountain summits in UK and Africa. Keep up the great customer service!

Blacks - Jersey
From entering the shop i was greeted with a smile and hello, which is rare these days. Anna asked if i required help and provided me with answers to my questions in relation to Rab waterproofs. Anna also assisted with the purchase of Colombia fleece jackets. Great customer service from a knowledgeable friendly staff member.

Sussy had been very kind and helpful . I was shopping with my partner and both girls working were very friendly and supportive

Excellent customer service!
Our customer associate was knowledgeable and super helpful! Five stars Sussy!

I found the staff very helpful when I needed to find a new pair of shoes. Kiona and Nico where very helpful throughout my shopping experience. I will be gong back in future.

Was met by sussy who was very helpful very friendly and she really knows your products very well would highly recommend to anyone and the quality of products are of very top quality thank you sussy very much steve

Very good service from a staff member, Kiona. She noticed I was looking a little lost and came straight over to help. She assisted me with finding the correct product for my needs and was very knowledgeable.

Angie was a great I help me really fast and she asked me all the right questions and help me find the right socks for my brother

Great service. Big Thanks to Barbara for her kindness and advise .I recommended shoping there😍😍😍

Sussy , was very nice and kind to us yesterday in the store.
Very warm welcome to us and our dog.
We prefer to spend money where we can all shop as a family. We ended up also buying lots of stuff on line .
Thanks for ur kindness and advice.
Many thanks 100 best customer service in jersey .

Excellent service

I recently popped into your st Helier, Jersey store to purchase some inflatable mattress for my party sleepover business.
Your staff couldn’t have been more helpful, not only checking in the storeroom for extra but allowing me to collect later on in the morning via the rear door.
Due to my experience I have regained my trust in your company having twice tried to purchase online only for both orders to be returned with no explanation.

Angie was amazing, helped me get everything I needed for my winter trip to Sweden! 10/10 service (and Anna too!)

I spent some time in Blacks Jersey buying hiking boots which is a new experience for me!
Anna was extremely knowledgeable about the products on offer and her patience with my indecisiveness was much appreciated.
I ended up with beautiful, extremely comfortable boots which are perfect for my needs.
A five star experience all round.