Mattress purchase . The sales assistant was friendly and approachable. The Sleepmatch mattress finder was clearly explained as were the results and our mattress options. We then tried out several m... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Purchases a Tempur mattress from your Hull, St Andrews’s Quay branch. Your sales advisor Tracey was very helpful and explained the whole process clearly - Tracey upsold your product with no pressure a... Toon meer
James and Kieran in the Bournemouth store were extremely helpful! They were very knowledgeable and me and my partner learnt quite a lot whilst we were there about how to improve our sleep, especially... Toon meer
We had such a great experience at Beckton Dreams thanks to Umar. He was the first to approach us and immediately asked if we needed any help. He served us water with, was extremely patient and very ki... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Verenigd Koninkrijk
- www.dreams.co.uk/help
- www.dreams.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Purchases a Tempur mattress from your…
Purchases a Tempur mattress from your Hull, St Andrews’s Quay branch. Your sales advisor Tracey was very helpful and explained the whole process clearly - Tracey upsold your product with no pressure and using relevant product knowledge. Thank you Tracey for your amazing customer service today! Mark & Claire
Dreams Baisingstoke
Dreams Baisingstoke - Carl
Very helpful and informative, made us feel welcome and gave very unbiased advice.
Many thanks Carl.
James in Bournemouth store
James in Bournemouth store - Very nice, I was offered a drink, and I used the sleepmatch and found the perfect mattress for myself, James was extremely helpful he went the extra mile and spent a lot of time with me to ensure I was happy with the recommendation given.
Once I get my date to move in to my new property, we will be back, the service was outstanding!
Thank you Katie Eastleigh for your…
Thank you Katie Eastleigh for your great help . So appreciated
John in Dreams Farnborough 🌟
John in Dreams Farnborough was absolutely lovely! So thorough, amazing advice, would recommend to everyone! Always there for us, even providing water and coffee!
James and Kieran in the Bournemouth…
James and Kieran in the Bournemouth store were extremely helpful! They were very knowledgeable and me and my partner learnt quite a lot whilst we were there about how to improve our sleep, especially in this heat! we tried out the sleep match and found our ideal mattress, they were both so patient, friendly and welcoming, offered us both a drink and engaged with us throughout, we will definitely be visiting again once we have moved into our flat. Thank you both so much! The customer service received is why we don’t shop online, very person centered approach!
Very helpful
John was very helpful with us today at Dreams Farnborough. He made sure that we were well informed and helped us to choose the best bed and mattress for us. Would highly recommend - a great experience. :)
New Mattress Time
Very informative and enjoyed the whole experience
Amanda from dream beds was amazing so…
Amanda from dream beds was amazing so helpful and friendly excellent service thank you
Super helpful staff at the Basingstoke…
Super helpful staff at the Basingstoke store - very attentive and helped us navigate the purchase of our brand new mattress. Can highly recommended!!
The staff are incredibly helpful and…
The staff are incredibly helpful and take time to assess the best options.
Semret
The staff member was very helpful in getting me to find a mattress that suited me and gave many options for getting the mattress home at a reasonable price. Very satisfied with the experience!
Great customer service
Great customer service, was very helpful. Helped me and my partner find our perfect bed for our new house. We will definitely be having some sweet dreams!
Really helpful and Jonathan was…
Really helpful and Jonathan was exceptional in the llantrisant store. He really went above and beyond
Thank you Jo at Dreams
Thank you Jo at Dreams, Poole. Helped us figure out the issue with the bed and mattress and solved the issue.
New mattress is on its way :)
Aslam was great and help got me a good…
Aslam was great and help got me a good offer. Everything went well and I’m happy with my purchase.
Just bought and mattress from Kieran
Just bought and mattress from Kieran, fantastic service, 5 stars, highly recommend. Thank you for much.
Great customer service from Amir
Found a great mattress and Amanda at…
Found a great mattress and Amanda at Team Valley Gateshead was incredibly helpful and friendly and got everything sorted for us. Would recommend
Excellent service
Excellent service the staff in the Durham branch are so friendly and very helpful
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








