Hays Travel - Anna Marie Sim Reviews 

Helpful, friendly and goes above and beyond for you. Thanks for all your help

This is the second trip i have booked in 2 weeks and Anna is as usual a perfect agent will be booking more with Anna as time goes by

Anna was very helpful in sorting out our next holiday with our requirements and provided exactly what we needed at a fabulous price always smiling always cheerful and very helpful ☺️☺️

We have just booked a cruise through Hays
I seen this cruise on another site spoke to Anna at Hays who checked and matched price also advise us on best transport and hotel affordable
Doing and arranging everything online because we are not technology wise
Anna said don't worry that's why we are here to help you
We are so pleased and grateful for her help
We are in our 70 +
We will recommend Hays and using them for all our travels

Travel agent Anna made it very easy and stress free to book our holiday, communication was superb and went out of her way to find us the perfect holiday, 2 very happy customers and will definitely recommend the service and Anna who I found very professional and her customer service was 100%.

Brilliant experience booking with Anna. So easy and available to answer any questions. Highly recommend and will definitely be using again!

Anna was incredible helpful booking for our large group, she researched options, coordinated details, was flexible with date/flight changes and made us aware of any considerations. The whole process was effortless for me! Thanks Anna.

Absolutely fantastic service 👏
Very helpful & friendly 🙂
Thank you

Anna has made booking our girls trip to Dubai an absolute walk in the park. Nothing has been too much trouble, getting all 12 of us booked and sorted! Roll on November

A lovely personal service. Anna was so helpful and listened to all my needs. She adapted the initial search results when I had reviewed them. She was also really quick at getting information to me. If she wasn't free, she gave me a time when she would be. Nothing was too much trouble.

Anna made the process easy from start to finish - and we weren’t the easiest to deal with. We had a number of changes to our destination, weren’t clear about our budget at the start and didn’t know the exact duration we wanted. However Anna handled it all with patience and understanding. Anna gave us great advice on destination options that could work for what we wanted and once we finalised the budget gave us a few options to choose from. Once the decision was made she kept us fully informed during the booking process and was completely transparent about what was included and what wasn’t. Question - Would I want to book with anyone else? Answer - I wouldn’t!

Booked 2 holidays with annamarie and she has been great. Answered all questions and sorted me 2 great holidays. Im in the process of booking a 3rd one with her. 🫶🏿👌🏿

The enquiry and booking process was possible and completed without any issues, whereas other agents couldn't help me due to my overseas address. So I am a very happy customer.

Anna was very helpful and went through everything with us to reassure us about the holiday before we booked it. She was knowledgeable, friendly and made everything feel easy to do

Asked for Christmas market breaks within a budget and plenty of options came through throughout Europe! Including destinations I Wasnt previously thinking of!

Excellent service through and through

Amazing! Sorted everything for us, didn’t have to do anything, made the process very easy!

Excellent service from the beginning to end . Lovely staff very knowledgable, please keep it up.
Yours
Roger Owen
Mold north wales hays travel