Hays Travel - Bootle Reviews 814

TrustScore 5 uit 5

4,9

154A Mariners Way, Strand Shopping Centre, L20 4SY Bootle, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently started using the Hays Travel branch on Bootle Strand in Liverpool, and I couldn't be happier with the service. For my last four holidays, I've booked with Kim, who deserves a full 5 st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The travel agent ( Neil we think) was very helpful he explained everything clearly and looked for the best deals for us. He also expressed that if we can't manage to get online etc he will gladly help... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Johnny was really helpful & was (am) delighted with the holiday he got for us,looks lovely,were so excited coz both never been to Turkey before. Only 2 weeks til we go can’t wait.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our local Hays Travel is in New Strand, Bootle. We have booked a number of holidays here over several years we keep going back because the staff are great, they listen to what we want and work to get... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 154A Mariners Way, Strand Shopping Centre, L20 4SY, Bootle, Verenigd Koninkrijk

  • 0151 4386475

4,9

Uitstekend

TrustScore 5 uit 5

814 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(814)

116.676 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very pleasant easy to book staff amazing

Very pleasant easy to book staff amazing

30 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Karyn ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Jonny :)

Beoordeeld met 5 van de 5 sterren

Service is excellent from start to…

Service is excellent from start to finish from Johnny in Bootle Liverpool store and I will not go anywhere else

30 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Karyn ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
Ruby :)

Beoordeeld met 5 van de 5 sterren

Kim at hays travel bootle was fab

Kim at hays travel bootle was fab!
Got us a great honeymoon deal, took all the hassle out of booking just listened to what we wanted and got us the perfect holiday, thank you so much 💓

27 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely honeymoon we booked together!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes
kim :)

Beoordeeld met 5 van de 5 sterren

Our local Hays Travel is in New Strand

Our local Hays Travel is in New Strand, Bootle. We have booked a number of holidays here over several years we keep going back because the staff are great, they listen to what we want and work to get our requirements and the best prices. This time our agent was Jonny, we had recently returned from a weeks stay in Majorca and wanted to return next year. We had booked the holiday here and the agent had had good feedback about this hotel and she wasnt wrong. Jonny went through the system to get the requested daytime time flights, checked the prices and room types nothing was too much trouble. The only hitch was the printer in store wasn't working, the documents were emailed to me and advised the documents could be posted to us or if we were in the shopping centre to call in and a member of staff would print them off. When I got home I checked my emailed documents and my date of birth was wrong. I rang the store, the phone was answered straight away and the error was corrected. My husband picked the paperwork up a couple of days later, no hassle.

20 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi ,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to majorca we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Hays Travel branch Bootle

I recently started using the Hays Travel branch on Bootle Strand in Liverpool, and I couldn't be happier with the service. For my last four holidays, I've booked with Kim, who deserves a full 5 stars. Her travel knowledge is excellent, and she always takes the time to understand exactly what I'm looking for. What really stands out is that she remembers my name and the types of holidays I enjoy, which makes every visit feel personal and welcoming.

Overall, it's always a pleasure to visit the branch and book a holiday. I wouldn't hesitate to recommend Hays Travel at Bootle Strand, especially if you have the opportunity to book with Kim.

Steven Crosbie, Liverpool

27 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Steven,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday!

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kim:)

Beoordeeld met 5 van de 5 sterren

Johnny was really helpful & was (am)…

Johnny was really helpful & was (am) delighted with the holiday he got for us,looks lovely,were so excited coz both never been to Turkey before. Only 2 weeks til we go can’t wait.

20 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Maria,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to turkey we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Jonny was very professional and…

Jonny was very professional and explained everything, he also sorted things for mobility use.

26 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Syd,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday to Jamaica we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 4 van de 5 sterren

Really nice staff

Really nice staff helpful

25 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Sharon,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your family holiday to Fuerteventura we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Received prompt attention on arrival

Received prompt attention on arrival, my requirements where sorted by experienced member of staff very professional and I left happy.

25 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi John,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Ruby

Beoordeeld met 5 van de 5 sterren

The travel agent ( Neil we think) was…

The travel agent ( Neil we think) was very helpful he explained everything clearly and looked for the best deals for us. He also expressed that if we can't manage to get online etc he will gladly help is if we call in anytime we need help( neither of us are techno savvy). We have never had a bad experience from any of the travel agents in Hays they are always very helpful that's why we keep coming back.

16 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Ms Balcombe,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Staff were very helpful

Staff were very helpful

23 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Deborah,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Kimberley :)

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, helpful and knowledgeable.

11 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Patricia,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Sean :)

Beoordeeld met 5 van de 5 sterren

Kimberley at your Bootle branch

Kimberley at your Bootle branch was brilliant; she went above and beyond to get what we wanted for our holiday to Skiathos next year.

17 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hello jayne

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to New York & Las Vegas.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

kim:)

Beoordeeld met 5 van de 5 sterren

Booking

Great, very helpful with booking

16 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hello Carolyn

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to New York & Las Vegas.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Grace:)

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, taking time to help us book a holiday which met our needs

9 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hello Anne,

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to The TUI Suneo Ficus in Lanzarote.

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Made to feel very welcome and the agent…

Made to feel very welcome and the agent was extremely helpful and got us exactly the holiday we wanted

14 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hello Owen,

Thank you for your 5* review!

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your lovely holiday we booked together to The Mitsis Ramira in Kos?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 3 van de 5 sterren

Helpful staff and professional

Helpful staff and professional

11 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Dear Mr Keaney ,

We appreciate your kind words. We are glad our team was helpful and professional.
However, we always aim for 4-5* I am disappointed on this occasion only a 3* has been awarded for Sean being helpful and professional but thank you for your feedback.

Kind Regards
Jonny - Branch Manager
Hays Travel

Beoordeeld met 5 van de 5 sterren

Was unsure at first,what we were…

Was unsure at first,what we were booking, the suggestion of Egypt by the the rep had me in a bit of shock! But at 69, I want to experience new places, so, thank you Kim, for making my decision easy for me! Hopefully it's amazing as it looks!

31 mei 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Maria carroll,

We're so happy to hear you're embracing new adventures! We're confident you'll love Egypt and we appreciate your kind words about our colleague. We hope you have an amazing trip!

Kind Regards
Kim

Beoordeeld met 5 van de 5 sterren

My Hays Adviser was so helpful and…

My Hays Adviser was so helpful and pleasant. Nothing was to much trouble. He was very professional and made my booking completely hassle free. He was very informative on the cruise holiday, I had chosen and gave me all the information and links I would need to manage my booking.

7 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Mr Tubby,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :)

Beoordeeld met 5 van de 5 sterren

Jonny was brilliant so helpful I was so…

Jonny was brilliant so helpful I was so happy with wat he did for me thank you again great service

5 juni 2026
Logo Hays Travel - Bootle

Antwoord van Hays Travel - Bootle

Hi Karen,

I really appreciate your positive feedback and so glad you were happy with my service here in branch.

Now you have booked, I hope that you are really looking forward to both holidays to Turkey & Benidorm your holiday we booked together?

Please do remember if you have any questions then myself and the rest of the team are always here to answer any queries may you have and assist you to the best of our ability.

Finally, I just wanted to say thank you for booking with us locally. Your business is very much appreciated by the team and it means a lot to us that you have chosen to book your holiday with your local Hays Travel here in the Strand.

Thanks for booking the Hays Way!

Best Wishes

Jonny :-)

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