Having used Hay’s the last few years, it was a no-brainer to return for prices for another river cruise, with Avalon, a 5 star company, whom we travelled with recently for our first ever river cruise.... Toon meer
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What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fanta... Toon meer
Bedrijf heeft geantwoord
ELLENA SPENT A LOT OF TIME GETTING EVERYTHING WE WERE WANTING FOR OUR CRUISE INTHE END WE ENDED UP BOOKING 2 CRUISES, AND WAS MOST HELPFUL WHEN WE PHONED THE NEXT DAY TO ADD ON ASSISTED TRAVEL FOR OU... Toon meer
As always staff are friendly, welcoming and helpful. I felt that my every requirement was catered for and the best deal was searched for. I have used hays for many years and have never been let down a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
193 Brook Street, DD5 2AG, Broughty Ferry, Verenigd Koninkrijk
- 01382677853
4,9
Uitstekend
1K reviews
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As always staff are friendly
As always staff are friendly, welcoming and helpful. I felt that my every requirement was catered for and the best deal was searched for. I have used hays for many years and have never been let down and always recommend them to others.
18 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great service would definitely…
Great service would definitely recommend and better price than online.
18 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you Louise for your lovely review for Vicky, we hope you have a lovely time away to Salou, we look forward to hearing all about it. Kind regards Shannon
Antwoord van Hays Travel - Broughty Ferry
Thank you for your lovely review for Holly, we hope you have a lovely time on your ambassador cruise, we look forward to hearing all about it. Kind regards Shannon
ELLENA SPENT A LOT OF TIME GETTING…
ELLENA SPENT A LOT OF TIME GETTING EVERYTHING WE WERE WANTING FOR OUR CRUISE INTHE END WE ENDED UP BOOKING 2 CRUISES, AND WAS MOST HELPFUL WHEN WE PHONED THE NEXT DAY TO ADD ON ASSISTED TRAVEL FOR OUR FLIGHTS. WILL BOOK AGAIN THANKYOU.
15 juli 2026
Very personal service which helped us…
Very personal service which helped us plan and book our break.
8 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you Margaret for your lovely review for Holly, we hope you have a lovey time to Jersey. We are looking forward to hearing all about it. Kind regards Shannon
Excellent service as always from Vicky .
15 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you Kathryn for your lovely review for Vicky, we hope you have a lovely time on holiday, we look forward to hearing all about it. Kind regards Shannon
Excellent service.
We were treated as you should be, the agent was extremely helpful and did everything to make sure our trip was exactly as what we wanted.every query we asked about she checked it out. Excellent service.
15 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you Jean for your lovely review for Vicky, we hope you have a lovely time to Loch ness and Inverness. We are looking forward to hearing all about it. Kind regards Shannon
Very helpful found us exactly what we…
Very helpful found us exactly what we were looking for
14 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Hello Stewart,
Thank you so much for your lovely review. It was lovely serving you, thank you again for booking with us and I hope you have an amazing time in Tenerife when it comes and if you need anything in the meantime before you travel please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry
Vicky was very helpful and…
Vicky was very helpful and knowledgable, and the booking process was very smooth
14 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you Amy for your lovely review for Vicky, we hope you have a fab time on your Ambassador Cruise when it comes, we look forward to hearing all about it.
Ellena & Team Hays Travel Broughty Ferry
Understanding with no pressure
What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fantastic but you still get a community feel. Ellena was so helpful and ive already mentioned to family and friends to try here before booking.
9 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Hello Jay
Thank you so much for your lovely review. It was a pleasure booking your trip to Vietnam for you and your family. I hope you all have a great time, it looks amazing and can't wait to hear all about it! If you need anything in the meantime before you depart please do not hesitate to get in touch.
Ellena & Team Hays Travel Broughty Ferry
Straight forward and very helpful.
12 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Hello Mr Cunningham,
Thank you so much for your lovely review on Holly, have a lovely trip when it comes and if you need anything in the meantime please do not hesitate to get in touch.
Ellena & Team Hays Broughty Ferry.
Always a pleasure to deal with Hay’s
Having used Hay’s the last few years, it was a no-brainer to return for prices for another river cruise, with Avalon, a 5 star company, whom we travelled with recently for our first ever river cruise. We were attended to very efficiently by Ellena, who was extremely pleasant, and for whom nothing was too much trouble. She tried every option we asked for until we got exactly what we were looking for. No hesitation in booking for 2027!! Thanks again, Hay’s, and Ellena.
10 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you Wilma for your lovely review for Ellena, we hope you have a fab time on your Avalon Cruise when it comes, we look forward to hearing all about it. Kind regards Shannon
Clare was extremely helpful
Clare was extremely helpful - making sure our cruise and stay was exactly what we wanted. 🤗
10 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you Mark for your lovely review for Clare. we hope you have a lovely time on your TUI Cruise, we look forward to hearing all about it. Kind regards Shannon
Just booked a holiday with hay's…
Just booked a holiday with hay's b/ferry.been using them for years never any problem.great service. Special thanks to claire for her help.
1 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank your for your lovely review for Clare, we hope you have a lovely time to Gran Canaria when it comes. We look forward to hearing all about it. Kind regards Shannon
Booking a cruise
Great customer service from Vicky
Really welcoming
She has great knowledge of the ships and places to visit
Always happy to help and made good suggestions
1 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Hello Mr & Mrs Taylor,
Thank you so much for your lovely review, I'm delighted Vicky got you the holiday you were both looking for and were happy with Vicky's service. Have an amazing holiday when it comes and if you need anything at all in the meantime please do not hesitate to get in touch with Vicky of the rest of the team.
Ellena & Team Hays Travel Broughty Ferry.
Thank you Clare 💐6/7/2026
My visit to hays Broughty ferry was b very pleasant, Clare was very very helpful , l was needing flights booked to Cornwall And she done it all and checked me in , l was so grateful she was very calm and very friendly , l will be coming back to Clare
Thank you 🥰
7 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday, we look forward to hearing all about it. Kind regards Shannon
Nice and good service.
27 juni 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you for your lovely review for Nicola, we hope you have a lovely time on your ambassador cruise. we look forward to hearing all about it. Kind regards Shannon
Elina dealt with my enquiry (which then…
Elina dealt with my enquiry (which then made the booking) amazing and ran through quite a few ideas and places. We then came down and booked it with another person (who was also amazing). Good price and great flight times
27 juni 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you Fiona for your lovely review for Ellena, we hope you have a lovely time to Tenerife, we look forward to hearing all about it. Kind regards Shannon
Really helpful member of staff
Really helpful member of staff. Friendly atmosphere.
Straightforward booking process.
3 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Thank you for your lovely review for Clare, we hope you have a lovely holiday to Majorca, we look forward to hearing all about it. Kind regards Shannon
Staff very helpful and informative
Staff very helpful and informative. Completed my flight enquiry and processed my booking in a timely manner Would definitely recommend this branch for future business.
2 juli 2026
Antwoord van Hays Travel - Broughty Ferry
Hello Maria,
Thank you so much for your lovely review. I'm glad your booking was made as smooth as possible. Have a lovely holiday and if you need anything before you depart please let us know.
Ellena & Team Hays Travel Broughty Ferry.
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