Hays Travel - Cleveleys Reviews 

876
TrustScore 5 uit 5

4,9

69 Victoria Road West, FY5 1AJ Cleveleys, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The staff at Cleveley's are so very helpful, polite and knowledgeable. We deal with Tegan mainly as the service she provides always goes far and away more than 100% quality. Tegan delivers extremely h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Yet another holiday booked with the lovely Sophia, we always have a giggle together, lovely to see her confidence growing each visit i make. Keep up the good work Hays Travel

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hayes Travel Very easy company to deal with. So much knowledgeable help to book my Norwegian cruise with Ambassador Cruiseline. (Having said that, I would personally be very careful about booking wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have booked my last three holidays with Hays Travel, Cleveleys. The staff have always been helpful, polite and knowledgeable. Service excellent. Two of those holidays I knew what I wanted to book an... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 69 Victoria Road West, FY5 1AJ, Cleveleys, Verenigd Koninkrijk

  • 01253807399

4,9

Uitstekend

TrustScore 5 uit 5

876 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(876)

121.704 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Our recent great service booking with Hays Travel…

Our recent booking with Hays Travel Cleveleys branch was Quick efficient straightforward we got the holiday we wanted all paperwork was done in store and the experience was far less daunting than had I done it all myself on my computer.

8 juli 2026
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Antwoord van Hays Travel - Cleveleys

Thank you for the lovely review, we were happy to get you all sorted! Sandra

Beoordeeld met 5 van de 5 sterren

Yet another holiday booked with the…

Yet another holiday booked with the lovely Sophia, we always have a giggle together, lovely to see her confidence growing each visit i make. Keep up the good work Hays Travel

14 juli 2026
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Antwoord van Hays Travel - Cleveleys

Thank you for your wonderful review! We are delighted to hear that you always have such a positive experience with us and appreciate your kind words. We look forward to assisting you with your future travel plans!

Beoordeeld met 5 van de 5 sterren

The staff at Cleveley's are so very…

The staff at Cleveley's are so very helpful, polite and knowledgeable. We deal with Tegan mainly as the service she provides always goes far and away more than 100% quality. Tegan delivers extremely high standards of service. It is and has been an absolute pleasure and makes our booking extremely easy. Thank you Hays and thank you Tegan.

13 juli 2026
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Antwoord van Hays Travel - Cleveleys

Hi Mr Kerwin, Thankyou so much for leaving me such a lovely review. It always is a pleasure booking your holidays and thankyou so much for continuing to keep coming back to us we really do appreciate you and your kind words. See you soon! Tegan x

Beoordeeld met 5 van de 5 sterren

Hayes Travel

Hayes Travel
Very easy company to deal with. So much knowledgeable help to book my Norwegian cruise with Ambassador Cruiseline. (Having said that, I would personally be very careful about booking with Ambassador Cruiseline ever again. Ambassador got full payment, my jumper was missed from my private - locked - cabin and Ambassador customer support teams, both onboard and on return will use the points raised for training purposes and to claim the “loss” on my travel insurance. Whoopee-do! Despite follow up correspondence Ambassador have shown no sign of remorse or compensation.). First and last cruise with Ambassador unless they can show some actual customer care but Hayes will be my go-to travel agent from now on. They were local, face-to-face and went the extra mile answering every question I asked. Thank you Tegan.

11 maart 2026
Review zonder uitnodiging
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Antwoord van Hays Travel - Cleveleys

Hi Valerie, we are very sorry to hear about your issues with Ambassador. But thankyou for leaving us such a lovely review regarding our service. We hope to see you again soon!

Beoordeeld met 5 van de 5 sterren

Very helpful and accommodating

Very helpful and accommodating

9 juli 2026
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Antwoord van Hays Travel - Cleveleys

Thank you for your kind words! We are so pleased to hear that you found our service helpful and accommodating. We appreciate you taking the time to leave a review :)

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service

30 juni 2026
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Antwoord van Hays Travel - Cleveleys

Thank you for your lovely review, we are so glad you are happy with our service :)

Beoordeeld met 4 van de 5 sterren

Short break to Venice

We were initally welcomed by the manager Louise Stafford and the booking was completed in a most efficient manner.

7 juli 2026
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Antwoord van Hays Travel - Cleveleys

Thank you for your kind words! We are so pleased to hear that your booking experience was efficient and welcoming. We appreciate you taking the time to share your positive feedback. Thanks again, Louise xx

Beoordeeld met 5 van de 5 sterren

A really good personal service

A really good personal service. I felt looked after and it was clear the information we received. Great staff friendly and helpful.

7 juli 2026
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Antwoord van Hays Travel - Cleveleys

Debbie Hammond,

Thank you so much for your wonderful feedback! We are so pleased to hear that you felt looked after and found our staff friendly and helpful.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Chloe's friendly welcome and efficient…

Chloe's friendly welcome and efficient service achieved the holiday we were looking for. Pleasure to deal with her. Looking forward to the next holiday.

30 juni 2026
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Antwoord van Hays Travel - Cleveleys

Steve,

Thank you so much for your wonderful review! We are so pleased to hear that you had such a positive experience and that we could help you find the perfect holiday. We look forward to helping you plan your next adventure!

Kind Regards

Beoordeeld met 5 van de 5 sterren

As always a great service

As always a great service. Katie helped us, did some comparisons on the computer to get us exactly what we wanted. Holiday for 2027 booked and direct debit set up for us.

5 juli 2026
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Antwoord van Hays Travel - Cleveleys

SHARON FENNA,

Thank you for your wonderful review! We are so pleased to hear that our service was great and that we could help you find exactly what you were looking for. We appreciate you choosing us for your 2027 holiday.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Tegan was helpful and quick to respond…

Tegan was helpful and quick to respond to our queries.

3 juli 2026
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Antwoord van Hays Travel - Cleveleys

Stacy,

Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and responsive to your questions. We appreciate your kind words.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Great staff

Great staff, very helpful.

5 juli 2026
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Antwoord van Hays Travel - Cleveleys

Brian Goulding,

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and we truly appreciate your kind words.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Good Experience

Booked our first cruise with Hays Travel and it was made easy and so simple thanks to Katie at our local Hays in Cleveleys which I did over the phone. In terms of help and advice I want to say a huge thank you , every thing was taken care of.

4 juli 2026
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Antwoord van Hays Travel - Cleveleys

Joy,

Thank you for your wonderful feedback for Katie! We are so pleased to hear that booking your first cruise was made easy and simple. We appreciate your kind words about the help and advice received.

Kind Regards
Hays Travel cleveleys

Beoordeeld met 4 van de 5 sterren
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Antwoord van Hays Travel - Cleveleys

Charles,

We are so glad to hear that our Sunday operating hours are convenient for you. We appreciate your positive feedback!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Chloe from the cleveleys branch helped…

Chloe from the cleveleys branch helped me with my holiday & it was all booked with confidence. 😃

2 juli 2026
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Antwoord van Hays Travel - Cleveleys

We are so pleased to hear that you had such a positive experience booking your holiday with us. Thank you for your wonderful feedback! :)

Beoordeeld met 5 van de 5 sterren

I have booked my last three holidays…

I have booked my last three holidays with Hays Travel, Cleveleys. The staff have always been helpful, polite and knowledgeable. Service excellent. Two of those holidays I knew what I wanted to book and the latest holiday was booked on the spur of the moment (we hoped to travel within the next week or so). We managed to get a holiday, travelling within the week. All booked, paid for, done and dusted in 45 minutes. I would highly recommend the company.

23 juni 2026
Logo Hays Travel - Cleveleys

Antwoord van Hays Travel - Cleveleys

Thank you for your fantastic feedback! We are so pleased to hear about your positive experiences with us. It's wonderful to know our staff have been helpful, polite, and knowledgeable, especially when booking your last-minute holiday! :) x

Beoordeeld met 5 van de 5 sterren

Customer service

Customer service. Very friendly and helpful staff. The atmosphere is always welcoming upon entry.

27 juni 2026
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Antwoord van Hays Travel - Cleveleys

We are so pleased to hear that our staff were friendly and helpful. Thank you for your kind words.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Great experience at Hays Cleveleys as…

Great experience at Hays Cleveleys as usual. Tegan was extremely helpful, showing us a number of excellent hotels. Another holiday successfully booked.

28 juni 2026
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Antwoord van Hays Travel - Cleveleys

We are so pleased you had a great experience and successfully booked another holiday with us! Thank you for your kind words I will pass them on to Tegan :) x

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