Hays Travel - Elgin Reviews 

Great customer service We always book with Hays travel they are always very helpful on this occasion We got information for a holiday with Leigh and went back and booked it the following day with Aimee They are both very helpful and nothing is too much trouble

Very friendly staff who took time with us to ensure we were happy with our cruise . Nothing was too much for her
She was so lovely and a pleasure to deal with

Aimee was great, kept me informed and sorted my holiday no bother

Being able to sit and discuss possible holiday options with a member of staff (Karen) is so much easier than trying to do it on line. Staff in Elgin are always so professional, friendly and helpful,

Very welcoming staff are great I have always booked my holidays in the Elgin shop.nothing is too much for them.they always go beyond there help

Really good service with lots of helpful information.

Dianne was amazing, she was friendly, informative and made us feel like nothing was a problem

Amazing extremely helpful Leigh got our holiday to Disney Paris all booked and sorted. She got us a great deal, would highly recommend booking with them.

Excellent service, valuable advice and exceptionally friendly and helpful staff.

We are never disappointed when we visit Hays Travel. Staff are also extremely pleasant, friendly and eager to help.

Thanks to Leigh for the wonderful trip to Canada she prepared.

Staff queuing to assist from the outset
collectively met all our requirements

Easy and flawless, found what we were looking for.

Very helpful, friendly assistant.

Leigh is a truly amazing member of your staff very knowledgeable nothing was a problem for her - very chatty and pleasant s teal asset to your Elgin branch.

It was the usual great experience. Your rep Leigh could not have been more helpful, she went the extra mile to achieve the best deal for me. As always it was a five star experience, thank you Leigh.

We felt like you listened to what it was that we actually wanted rather than what other travel groups wanted to sell. One of our large party is disabled and they could give us the reassurance we needed about the accommodation suitable unlike TUI who said they wouldn’t have an answer for me until 6 months before we travel. Which is no use when you’re planning a large family holiday well in advance. They couldn’t have been more friendly and helpful, they also called back when they said they would.

The staff and booking so smoth and got it all explained

When Dianne spoken to us we immediately knew that we would be very happy for her assistance. We already knew which holiday we wanted to book and she dealt with both us, and the Riviera Travel representative on the telephone, with such a friendly and efficient manner. We would have no hesitation in contacting Dianne again and using Hays Travel.

Just like to thank Emma and her colleagues in Elgin. Emma was friendly,helpful and very efficient advising and organising everything for the holiday during the booking process.