Hays Travel - Ely Reviews 

Staff very helpful as booking our first cruise. They made it very easy and talked us through every booking stage. Very friendly and answered all our questions (we had lots!). Very impressed and have booked with them several years now for our annual holidays abroad.

Absolutely outstanding service, always Very helpful , very polite . Never had a bad experience. Always travel with hays

Couldn’t be more helpful and informative on planning our holiday would of hated and probably failed if tried to do this online face to face is so much better thanks again to Megan at Ely branch

Great service from Kelly, she was friendly & informative and made our booking experience enjoyable. She completed our booking and even checked us in on our flights.

As always, Sharon was willing to spend as much time as necessary to find just the right holiday at the right price. I never feel that anything is too much trouble and am never disappointed with the holidays your lovely staff find and book for me.

The booking process was made easy by Megan the agent. She was pleasant helpful and knowledgeable.

Helpful friendly knowledgeable staff member got me exactly what I wanted and could afford

We went in unsure where we wanted to go and with a budget to consider. The person we dealt with was fantastic, so knowledgeable and found us just what we wanted. Brilliant service. Thank you 👍

Just returned from holiday in Greece. Went to Hayes Travel in Ely to exchange Euros. After doing this my wife and sat down with Sharon who was very helpful and professional and booked another holiday in Greece for 2027.
The staff at this branch are fantastic.

As always Sharon made booking a getaway smooth, professional and pleasurable. I highly recommend her and the Ely Hays travel team.

Sharon as always made it a pleasure to book

When we first walked in we were greeted with a friendly hello and big smiles, we were interested in a cruise but being 1st timers we needed alot of help and Kelly helped us no end to find one, we walked away feeling very excited.
We booked a few days later with Megan and again great service was had.

Friendly and helpful. Sorted us out with booking a holiday

The process was super easy and the staff member was outstanding. Simon was brilliant throughout booking. He gave great advice and talked me through each step. I will continue to use Hays when booking holidays as it really took the stress out of the process.

Great atmosphere , friendly & helpful . Thank you

Simon was really friendly and extremely helpful in finding us what seems to be the perfect holiday , the ladies in there were also really friendly and heloful

Very helpful gave me loads of options and even tailored holiday to all our needs took time to explain everything to us and extremely patient

The agent was very knowledgeable and helpful. I was dealt with almost immedately.

Very helpful as always ,more than ready to help with
Ideas etc and friendly.
Thank you to all the staff.

Efficient, knowledgeable, helpful staff