Theresa is always as the rest of the staff take the time to explain all travel plans and our enquiries . In a welcoming and friendly atmosphere.
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Lees wat reviewers zeggen
Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.
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From the moment l went into your St. Thomas Exeter branch l was looked after by Hayley. Icsaw an advertisement kn the window and thought that it was a good deal but just an idea to discuss with my... Toon meer
Bedrijf heeft geantwoord
Very helpful and friendly as always. Georgia was great nothing is to much trouble for her or any of the team ,always a pleasure to visit St Thomas Branch.
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Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
14 St Thomas Centre Cowick Street, EX4 1DG, Exeter, Verenigd Koninkrijk
- 01392 202066
4,9
Uitstekend
810 reviews
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Theresa is always as the rest of the…
Theresa is always as the rest of the staff take the time to explain all travel plans and our enquiries . In a welcoming and friendly atmosphere.
10 juli 2026
Antwoord van Hays Travel - Exeter St Thomas
Thank you for taking the time to write a lovely review. It is always a pleasure to book your holiday :) -Theresa
Very professional and very friendly
Very professional and very friendly. We never book with anyone else.
12 juli 2026
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your lovely review, it is always a pleasure to book your holidays :) - Theresa
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :) - Theresa
Very helpful and friendly as always
Very helpful and friendly as always. Georgia was great nothing is to much trouble for her or any of the team ,always a pleasure to visit St Thomas Branch.
9 juli 2026
Antwoord van Hays Travel - Exeter St Thomas
MRS ANN AVERY,
Thank you for your wonderful review! We are so pleased to hear that our team provided such helpful and friendly service. We always aim for our customers to have a pleasant experience when visiting us.
Kind Regards
Hays Travel exeter
Always so friendly and helpful
Always so friendly and helpful. Trustworthy they know what they are talking about
8 juli 2026
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your lovely review :) -Hays Travel Exeter
Esme and the girls from your Cowick…
Esme and the girls from your Cowick Street branch in Exeter went above and beyond in their efforts to make our trip to Bali happen . It was all hands to the pumps they are a credit to your firm
28 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Hi Tina, thank you for your kind review! It was lovely meeting you both and I look forward to booking your next adventure! Esme:)
Excellent (and patient!) service from…
Excellent (and patient!) service from Laura in Exeter branch.
We rarely book anything without using her personal and efficient assistance.
2 juli 2026
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your lovely review, it is always a pleasure to book your holidays :) - Laura
Great service by Laura perfectly tailored
Great service perfectly tailored. Laura helped immensely with ideas and suggestions. A bucket list trip, something we're looking forward to.
2 juli 2026
Antwoord van Hays Travel - Exeter St Thomas
Thank you for taking the time to write a lovely review, always a pleasure to book your holidays :) -Laura
The pleasant greeting by the staff
The pleasant greeting by the staff. They were so helpful
1 juli 2026
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your kind review :)
They know nothing.
Hardly worth paying the extra for someone else to navigate a website for me.
I wanted the advice of a professional but everything they promised about my holiday was a lie. Something something never trust a salesman.
Edit: lol at the reply. I came to the branch and literally said "I can't find anywhere to go for a good holiday, recommend somewhere." I expected to get the benefit of someone in the industry but no. For example: I wanted somewhere we could swim. The hotel recommended does not have a suitable beach for swimming for some distance. Also this is the copy pasted response from the negative Google review I already left but you INVITED ME to leave a trustpilot review as well, what were you expecting?
18 januari 2026
Antwoord van Hays Travel - Exeter St Thomas
Sorry to hear you were disppointed with your holiday to Cyprus, we recognise your frustration. However, upon visiting our branch and looking at various hotels, you decided to book the hotel you had previously looked at online before coming in to the branch. All details were read through and confirmed with yourself prior to booking. We always strive to provide accurate information based on our customers requirements.
We hope this does not deter you from booking with Hays Travel in the future.
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your kind comment :) - Esme
Excellent service as always from Laura
Excellent service as always from Laura. Even though the Cruise ship was virtually full, she managed to find us two balcony rooms which suited our requirements.
27 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your kind review, it is always a pleasure booking your holidays :) -Laura
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your kind review, it was a pleasure to book your holiday :) - Theresa
Best holidays
Have been using Laura at Hayes for many years. They understand what we like and go the extra mile to ensure we have the best holiday.
26 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Thankyou for taking the time to leave me a lovely review, it's always my pleasure to assist you getting your holidays booked :) Laura
Everything was dealt with very…
Everything was dealt with very efficiently and promptly!
22 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Thankyou for taking the time to leave me a lovely review, it was my pleasure to help you get your holiday booked :) Laura
Extremely helpful and capable
Extremely helpful and capable - talked us through and explained everything making sure we received exactly what we wanted.
14 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Thankyou for taking the time to leave a lovely review, it was my pleasure to help you get your holiday booked. Kelly :)
Great service
Great service. Very efficient. Bit disappointed with price increase only a day later.
18 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Hi Michelle, thankyou for leaving me a review about being efficient and great service :) Apologies the price increased ever so slightly, unfortunately prices can fluctuate until the booking is locked in with a deposit, glad we got it sorted for you . Laura :)
Excellent staff
I cannot fault your Cowick Street branch the two members of your staff, Hayley and Kelly do wonderful getting the right holiday for my husband and I as my husband suffers with Parkinson’s
11 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Thank you for your lovely comment! Always a pleasure to book your Holiday :) - Kelly
Laura was very helpful as we had…
Laura was very helpful as we had decided to cancel a cruise and change it to a holiday on Lanzarote. All quickly and efficiently sorted for us.
12 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Hi, Barbara, thank you for your kind review, it was my pleasure, happy we got your holiday sorted :)
Laura
Staff at Hayes Exeter helped when po…
Staff at Hayes Exeter helped when po cancel my trip will certainly be using them again
Holiday just not long enough
12 juni 2026
Antwoord van Hays Travel - Exeter St Thomas
Hi Michaela, it was my pleasure to help! Really happy you have enjoyed your cruise :)
Kelly
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