Hays Travel - Lucy Roberts Reviews 

Exceptional service from Lucy Roberts, from enquiry to booking confirmation. Nothing was too much trouble. Lucy fought for the best deal for us and kept me informed throughout. Great customer service and a real pleasure to deal with.

Very helpfull finding a perfect holiday to suit our needs ,friendly service and great advice.

Lucy is so nice. She is very helpful , polite and efficient. Lucy found us exactly the holiday I asked her to find. She kept me updated and sent everything through I needed. I felt comfortable contacting her for advice and help. We will definitely be contacting Lucy for our next holiday. She is an asset to your company.

Lucy was and is always a pleasure to deal with. She makes things so easy. X

Was very easy to do

Great service, very friendly and professional. From a brief description, Lucy was able to determine what we wanted and made great recommendations. The whole process couldn’t have been easier for us.

Very helpful and friendly
Explained everything
Got me a good holiday just where I was wanting
I wouldn't hesitate to call them again
Big thanks to Lucy Roberts

Very helpful, made a few changes and nothing was an issue for Lucy she got us the best deal and was very polite and professional

This booking was very complicated for us
We needed to swap a holiday
Find a new destination & book a new one
Just left everything to Lucy as usual
Came up trumps although she'll probably want to block my number lol
Wouldn't use anybody else
Brilliant job 👏

Lucy was very knowledgeable and helpful, answered all questions I had, lovely and friendly would deffo recommend x

Excellent communication through out both bookings. Lucy is so helpful with any questions you have and offers great advice. Just booked our second holiday with Lucy and can't wait 😁
Service is 100%

Lucy was patient and listened to how I wanted my Taylor made holiday and she met all my requirements! Communication was great and efficient and couldn’t be happier with the service Lucy provided!

As always, Lucy couldn't do enough to find us the perfect holiday. Always finds us plenty of options, gives great advice and resolves any issues with ease.

Cannot recommend Lucy enough!!

Great experience. Lucy was fantastic she worked out everything for our holiday, no problem at all.

As always Lucy’s experience of the travel industry is vast.
And we have just booked three great holidays with her.
Would definitely recommend Lucy to anyone.
Nothings to much trouble.
Excellent service.

We have used Lucy for a number of years now. Her service is always first class, she has always put us first and has always provided us with great holidays at great prices.

Booked with Lucy before and did again for an upcoming city break. Really professional and helpful and literally sorts everything out so you don’t have to. Will be using again without a doubt.. She’s brill

Always a pleasure to book with Lucy, very friendly, professional and nothing is too much trouble. I won't book with anyone else.

We have used Lucy at Hayes travel for the last four years. She delivers every time with our wish list. Patient and thorough and so responsive. We are not the easiest of customers, and can be very indecisive, this is never a problem for Lucy! I would recommend Hayes (Lucy) to anyone looking to book a holiday, absolutely A* service.

Effortless catered for all our needs excellent carnt thank her enough