Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking. After booking we have had regular communicatio... Toon meer
Bedrijf heeft geantwoord
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Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before a... Toon meer
Bedrijf heeft geantwoord
all the staff are always very pleasant and helpful.its a great place to book a holiday.karen was excellent in spite of connection going down and having to the booking all over again.
Bedrijf heeft geantwoord
Very friendly staff.Catherine was very informative and helped me book my holiday with ease, she has also given me information on 2 Cruises I was interested in, and I have now booked one of them for t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
36 High Street, SO41 9AF, Lymington, Verenigd Koninkrijk
- 01590 679411
4,9
Uitstekend
430 reviews
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Great travel agent!
Chris was extremely good, dealt with all the problems resulting from a cancelled holiday & rebooked another. This took a couple of hours and he was extremely patient. I have used Hays travel before and will in the future.
4 augustus 2026
Antwoord van Hays Travel - Lymington
Joanna Lyons,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive despite the initial cancellation. We truly appreciate your kind words and your continued loyalty.
Kind Regards
Hays Travel Lymington
all the staff are always very pleasant…
all the staff are always very pleasant and helpful.its a great place to book a holiday.karen was excellent in spite of connection going down and having to the booking all over again.
2 augustus 2026
Antwoord van Hays Travel - Lymington
Thank you so much for your lovely feedback! We are so pleased to hear that our team was pleasant and helpful, and we truly appreciate your kind words about the excellent service you received.
Kind Regards
Hays Travel Lymington
CANNOT PRAISE ENOUGH!!!!!!!
Chris our advisor was very patient with all our needs - he did not make us feel rushed or pressured - we were happy with our initial visit and booking.
After booking we have had regular communication - we have asked stupid questions and never been made to feel stupid - that you so much will recommend to all.
Some bad news for you - WE WILL BE BACK NEXT YEAR !!!!!!
30 juli 2026
Antwoord van Hays Travel - Lymington
Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience. We look forward to welcoming you back next year!!!
Cruise Booking
I tried to book online but was met with obstacles. The agent in the travel shop was very helpful and knowledgeable and my booking was done in no time
28 juli 2026
Antwoord van Hays Travel - Lymington
Steve king,
Thank you for your feedback. I am delighted that I was able to assist you efficiently in person after your issues online.
Kind Regards
Karen
Hays Travel Lymington
Very helpful staff
28 juli 2026
Antwoord van Hays Travel - Lymington
Thank you for you kind review, we do appreciate your feedback.
Many thanks
Hays Travel Lymington
Antwoord van Hays Travel - Lymington
Janey,
Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you consistently receive excellent customer service from us. We truly appreciate your kind words.
Kind Regards
Hays Travel Lymington
Helped me decide what to do
25 juli 2026
Antwoord van Hays Travel - Lymington
We're so glad we could assist you in making your decision. Thank you for your feedback!
Antwoord van Hays Travel - Lymington
Thank you very much for taking the time to review the service you have received, Laura.
Enjoy dealing with Liam and he gave us…
Enjoy dealing with Liam and he gave us great service as usual and a healthy discount.
17 juli 2026
Antwoord van Hays Travel - Lymington
Thank you for your wonderful feedback! We are so pleased to hear that you received great service and were happy with your experience. We truly appreciate your kind words.
Kind Regards
Hays Travel Lymington
Very friendly staff.Catherine was very…
Very friendly staff.Catherine was very informative and helped me book my holiday with ease, she has also given me information on 2 Cruises I was interested in, and I have now booked one of them for this year, and will book the other one early in 2027 with Hays.
16 juli 2026
Antwoord van Hays Travel - Lymington
Lyn Brackley-was Gillies,
Thank you for your wonderful review! We are so pleased to hear that Catherine provided such excellent service and helped you book your holidays with ease. We truly appreciate your kind words and look forward to helping you with your future travel plans!
Kind Regards
Hays Travel Lymington
Antwoord van Hays Travel - Lymington
Thank you for your kind words! We are so pleased to hear that our team member was very helpful and did an excellent job.
Kind Regards
Hays Travel lymington
ease of booking
Good knowledge to help smooth booking process for our cruise.
Although the MSC website proved to be tempremental.
Staff very helpful and friendly.
1 juli 2026
Antwoord van Hays Travel - Lymington
SUSAN,
Thank you for your kind review! We're so pleased our team could provide helpful and friendly service to assist with your cruise booking. We appreciate your feedback.
Kind Regards
Hays Travel
Great service from Laura
Great service from Laura, real attention to detail, you know you are in good hands
2 juli 2026
Antwoord van Hays Travel - Lymington
Thank you for your wonderful 5-star review! We're so pleased to hear that you received such great service and felt well taken care of.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Lymington
Thank you so much for your kind review.
It was a pleasure helping you book all your holidays.
Many thanks
Catherine
Laura was very helpful and patient
Laura was very helpful and patient, and knew the answers to our questions.
28 juni 2026
Antwoord van Hays Travel - Lymington
Anne,
We're delighted we could assist you so effectively. Thank you for your kind words!
Kind Regards
Hays Travel
A very helpful and young man
26 juni 2026
Antwoord van Hays Travel - Lymington
We appreciate your kind words.
Kind Regards
Hays Travel
Good ‘Old fashioned’ customer service
Lovely assistants who
Helped us through booking our coach trip to Scotland
24 juni 2026
Antwoord van Hays Travel - Lymington
Lesley,
We are so glad our team could assist with your Scotland trip booking! Thank you for the kind words.
Kind Regards
Hays Travel
Catherine was very helpful in choosing…
Catherine was very helpful in choosing our holiday as always.
19 juni 2026
Antwoord van Hays Travel - Lymington
Amanda,
Thank you so much for you kind review and I am so pleased that we have chosen a lovely holiday for you.
Kind Regards
Catherine
Hays Travel
Catherine and all staff in Lymington…
Catherine and all staff in Lymington always cheerful and helpful we have been using Lymington branch for many years and have always been satisfied with the excellent service.
18 juni 2026
Antwoord van Hays Travel - Lymington
Micheal Woodward,
Thank you so much for your wonderful feedback! We are so pleased to hear about your continued positive experiences with us.
Kind Regards
Hays Travel
Very poor Euro exchange rates
Very poor Euro exchange rates - Lymington (€1.06). Avoid, at least for your foreign currency!
1 juni 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Lymington
Chris Coates,
Thank you for taking the time to leave us a review. We're sorry to hear that you were disappointed with the rate offered.
We always aim to provide competitive exchange rates based on live market conditions. We'd be interested to know what rate you were expecting and whether you found a better rate elsewhere. If so, we'd appreciate the opportunity to understand how we could have better met your expectations.
Feel free to contact us directly with more details , so we can see if there's anything we can do to help.
Kind Regards
Karen - Hays Travel, Lymington
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