Consistently high quality service delivered by a really friendly team. Patience as always when dealing with me and my sister,all with a genuine wish to get us what we wanted . Always forget the name... Toon meer
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Staff very friendly always looking for the best deals with which you are looking for. Answer any questions you might have if they dont know they will find out for you. Nothing is to much trouble and... Toon meer
Bedrijf heeft geantwoord
Dealing with Trenaye at the Branch, who is knowledgeable and always helpful, (like all the staff at Northfield). It is a pleasure to deal with people who make deciding and booking so pleasant and ea... Toon meer
Bedrijf heeft geantwoord
As always Hayes Northfield staff are so very helpful, kind and lovely sense of humour. Suzanne goes above and beyond as always. Thank you so much ladies. Love Mr and Mrs surman
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
5 Church Road, B31 2JZ, Northfield, Verenigd Koninkrijk
- 01213146247
4,9
Uitstekend
2K reviews
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Consistently high quality service…
Consistently high quality service delivered by a really friendly team.
Patience as always when dealing with me and my sister,all with a genuine wish to get us what we wanted . Always forget the name of the lovely lady who helped us, she had just come back from a cruise. Excellent service. Thankyou
26 juli 2026
Excellent service listened to what we…
Excellent service listened to what we wanted gave excellent advice
4 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Another holiday booked with ease.
Always a positive experience when we book with Hays. Helpful and friendly customer service from Trenaye. Thank you.
3 augustus 2026
Antwoord van Hays Travel - Northfield
Tracey Gilbert,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have a positive experience when booking with us and appreciate your kind words about our friendly customer service. Kind Regards Emma
Fantastic service at northfield branch…
Fantastic service at northfield branch as always teriffic staff always accomodating and always go above and beyond 😊
26 juli 2026
Antwoord van Hays Travel - Northfield
CLARE,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team at the Northfield branch consistently provides such fantastic and accommodating service. Kind Regards Emma
Nothing but pleasant and helpful,great…
Nothing but pleasant and helpful,great friendly staff.
Thankyou Hayes.
28 juli 2026
Antwoord van Hays Travel - Northfield
Gary Melia,
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff pleasant, helpful, and friendly. We truly appreciate your kind words. Thanks Emma
As always Hayes Northfield staff are so…
As always Hayes Northfield staff are so very helpful, kind and lovely sense of humour.
Suzanne goes above and beyond as always.
Thank you so much ladies.
Love
Mr and Mrs surman
3 augustus 2026
Antwoord van Hays Travel - Northfield
Tracey Surman,
Thank you for your wonderful 5-star review! We are so happy to hear that our team's helpfulness, kindness, and sense of humour made such a positive impression. We truly appreciate your kind words.Kind Regards Emma
Antwoord van Hays Travel - Northfield
David,
We're so glad to hear our staff was helpful and that you would recommend us to your friends! Thank you for your kind words.
Kind Regards Emma
Antwoord van Hays Travel - Northfield
Debbie, Thank you so much for your wonderful review! We are delighted to hear that you found our service efficient and friendly. Your kind words are greatly appreciated. Kind Regards Emma
Dealing with Trenaye at the Branch
Dealing with Trenaye at the Branch, who is knowledgeable and always helpful, (like all the staff at Northfield). It is a pleasure to deal with people who make deciding and booking so pleasant and easy.
1 augustus 2026
Antwoord van Hays Travel - Northfield
Andrew. Thank you for your wonderful 5-star review! We are so pleased to hear that our team's knowledge and helpfulness made your booking experience pleasant and easy.
Kind Regards Emma
Go-to holiday consultants
Went to Northfield branch. Friendly helpful team. Florida holiday booked in a jiffy.
My go to travel consultants
24 juli 2026
Antwoord van Hays Travel - Northfield
Thank you Miss Roberts for taking the time to leave such a lovely review, we much appreciate the feedback and look forward to serving you again soon.
Many Thanks
Hays Travel Northfield
Jess was so patient and helpful
Jess was so patient and helpful. Nothing was too much trouble for her.
30 juli 2026
Antwoord van Hays Travel - Northfield
Bethany,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so patient and helpful. We always strive to provide excellent customer service.
Kind Regards
Hays Travel Northfield
Amazing service from Emma as always the…
Amazing service from Emma as always the staff always go above and beyond to help and make sure that the holiday is right for everyone
30 juli 2026
Antwoord van Hays Travel - Northfield
Anne,
Thank you for your fantastic feedback! We are so pleased to hear that our team consistently goes above and beyond to ensure your holiday is perfect.
Kind Regards
Hays Travel Northfield
very helpful..polite friendly service.
very helpful..polite friendly service.. listened to our needs and requests and found us a perfect holiday.
22 juli 2026
Antwoord van Hays Travel - Northfield
Corinne
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided such helpful, polite, and friendly service, and that we found you the perfect holiday.
Kind Regards
Hays Travel Northfield
Excellent customer service
The customer service I received was excellent very friendly and professional I shall be booking with them again and will recommend to family and friends
29 juli 2026
Antwoord van Hays Travel - Northfield
Margaret,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service excellent and professional. We look forward to assisting you, your family, and friends again soon!
Kind Regards
Hays Travel Northfield
Antwoord van Hays Travel - Northfield
Thank you Robert, it was my genuine pleasure to have helped book your cruise, I look forward to helping with more holidays in future.
Thank you for leaving such a positive review, I appreciate you taking the time.
Kind Regards
Brandon
Usual prompt efficient service
Usual prompt efficient service, providing us with what we were looking for.
28 juli 2026
Antwoord van Hays Travel - Northfield
Thank you Mr Kennedy, for taking the time to leave us such a kind review, we much appreciate the feedback and look forward to serving you again soon.
Kind Regards
Hays Travel Northfield
Yet again the lovely staff at Hays…
Yet again the lovely staff at Hays Northfield have come up trumps in finding us a holiday
27 juli 2026
Antwoord van Hays Travel - Northfield
Edward,
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to find you a fantastic holiday once again. It is our pleasure to help you.
Kind Regards
Hays Travel Northfield
Staff very friendly always looking for…
Staff very friendly always looking for the best deals with which you are looking for. Answer any questions you might have if they dont know they will find out for you. Nothing is to much trouble and no questions are silly questions. I would like to say the cruise guru from your northfield branch Trenaye is absolutely brilliant and she deserves recognition for the help she provides
19 juli 2026
Antwoord van Hays Travel - Northfield
Karen,
Thank you for your wonderful review! We are so pleased to hear about your positive experience and that our team was able to assist you so well. We truly appreciate your kind words about the cruise guru at our Northfield branch.
Kind Regards
Hays Travel Northfield
Antwoord van Hays Travel - Northfield
Carol,
Thank you for your wonderful feedback! We are so pleased to hear that you were satisfied with your booking experience. We appreciate you choosing to book with us. It was my pleasure to help book your holiday.
Kind Regards
Brandon
Hays Travel Northfield
Fantastic Customer Service
I have booked my fifth holiday with Hays Travel Agent in Northfield. Lisa and the rest of staff from Hays Travel Agent always provide excellent customer service, they are polite, friendly, helpful, welcoming and always go over and beyond to make my holiday special.
25 juli 2026
Antwoord van Hays Travel - Northfield
Michael,
Thank you for your wonderful review! We are so pleased to hear that our team consistently provides excellent customer service and goes above and beyond to make your holidays special. We truly appreciate your loyalty and kind words.
Kind Regards
Hays Travel Northfield
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