Elis was patient with our requests for information and changing parameters. He carefully explained options and provided some useful experiences he had had to help us with our choice . A good price,... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
As usual the staff in the Oswestry branch came up trumps with another booking for us. Mel Arnold was our agent today and she was very helpful guiding us to booking a cruise in October. But to be hones... Toon meer
Bedrijf heeft geantwoord
I always deal with Mel, she knows what I like and always delivers. Maisie was involved too and helped secure my booking. Always excellent service from Mel and all the other members of the team at Ha... Toon meer
Bedrijf heeft geantwoord
Great, helpful and friendly staff Very helpful and knowledgeable, would definitely use them again, especially Mel who has the patience of a saint
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
20 Cross Street, SY11 2NG, Oswestry, Verenigd Koninkrijk
- 01691 655654
5,0
Uitstekend
950 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Oswestry
PF,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was so helpful during your visit. We truly appreciate your kind words.
Kind Regards
Hays Travel
Friendly and complete service
Friendly and thorough service, covering all areas to address as part of the holiday.
4 augustus 2026
Antwoord van Hays Travel - Oswestry
Hi There
Thank you for this great feedback and for booking your holiday with us :-)
We are always here to help!
Kind Regards
Hays Travel Oswestry
Great
Great, helpful and friendly staff
Very helpful and knowledgeable, would definitely use them again, especially Mel who has the patience of a saint
2 augustus 2026
Antwoord van Hays Travel - Oswestry
Thank you Chris for your kind review :)
It was a pleasure booking your holiday on Saturday.
I will look forward to hearing all about your trip when you are back.
Kind regards
Mel
Brilliant thorough enjoyable service
Brilliant thorough enjoyable service. Will always go back.
2 augustus 2026
Antwoord van Hays Travel - Oswestry
Thank you Phil for taking the time to leave us a kind review. We really do appreciate it.
Thanks again for booking with us at Hays Travel Oswestry.
Kind regards
Mel
Booked over the phone
Booked over the phone. Very polite and helpful couldn’t of wished for any better service I always book with hays travel
2 augustus 2026
Antwoord van Hays Travel - Oswestry
Thank you Jackie for your kind review. We really do appreciate it.
Thanks again for booking your holiday with us again at Hays Travel Oswestry.
Kind regards
Mel
Popped in for information- came out with a cruise booking !
Elis was patient with our requests for information and changing parameters. He carefully explained options and provided some useful experiences he had had to help us with our choice .
A good price, good service and hopefully a good holiday.
Thanks Elis.
1 juli 2026
Antwoord van Hays Travel - Oswestry
Thank you Graham for your kind review.
We are really happy that your enjoyed your service here at Hays Travel Oswestry.
Thanks again for booking with us.
Kind regards
Mel
Pleasant experience
Very personable helpful staff
No rush, very helpful information, nothing too much trouble
Pleasant experience
23 juli 2026
Antwoord van Hays Travel - Oswestry
Hello
Thank you for your wonderful feedback! We are so pleased to hear that you had such a pleasant experience with our helpful staff. We truly appreciate your kind words.
Kind Regards
Hays Travel Oswestry
Hays Agents: Oswestry
As usual the staff in the Oswestry branch came up trumps with another booking for us. Mel Arnold was our agent today and she was very helpful guiding us to booking a cruise in October. But to be honest whichever agent helps us, they are all brilliant and very personable.
19 juli 2026
Antwoord van Hays Travel - Oswestry
Thank you Guy for your very kind review :)
We always enjoy booking your holidays.
Thanks again for booking with us at Hays Travel Oswestry.
Kind regards
Mel
For us the high street travel agents…
For us the high street travel agents make it easy to choose a holiday,and having someone to speak to is the main advantage.
26 juli 2026
Antwoord van Hays Travel - Oswestry
Hi,
Thank you for your wonderful feedback! We are so pleased to hear that you find it easy to choose a holiday with us and value having someone to speak to.
Kind Regards
Hays Travel
I always deal with Mel
I always deal with Mel, she knows what I like and always delivers. Maisie was involved too and helped secure my booking. Always excellent service from Mel and all the other members of the team at Hays travel Oswestry. Well done all and thanks 😊
23 juli 2026
Antwoord van Hays Travel - Oswestry
Hello
Thank you so much for your wonderful feedback! We are delighted to hear that our team consistently provides excellent service and knows your preferences so well. We truly appreciate your kind words.
Kind Regards
Hays Travel
Booked an on the spur of the moment…
Booked an on the spur of the moment holiday with Mel at Oswestry .
As per usual in this store. Great service ,friendly advice . Thanks again .
14 juli 2026
Antwoord van Hays Travel - Oswestry
Hello,
Thank you for your wonderful 5-star review! We are so pleased to hear that you received great service and friendly advice for your holiday.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Oswestry
Hello,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you found exactly what you were looking for and that we could save you money.
Kind Regards
Hays Travel
The staff were so lovely
The staff were so lovely, friendly and helpful .
Couldn’t do enough for me .
18 juli 2026
Antwoord van Hays Travel - Oswestry
Hi There
Thank you for your kind review and for booking with us :-)
We are always here to help!
Kind Regards
Hays Travel Oswestry
Excellent service .Gary was 5*
Excellent service .Gary was 5*
All booked and ready to go.
2 trips booked for next year .
16 juli 2026
Antwoord van Hays Travel - Oswestry
Hi There,
Thank you for this great feedback and for booking 2 trips with us :-)
We are always here to help!
Many Thanks
Hays Travel Oswestry
Antwoord van Hays Travel - Oswestry
Hi,
Thank you for your wonderful review! We are so pleased to hear that our team was very helpful throughout. We truly appreciate your kind words.
Kind Regards
Hays Travel
Clare was a delight to deal with it…
Clare was a delight to deal with it made the whole booking process very easy
7 juli 2026
Antwoord van Hays Travel - Oswestry
Hello
Thank you for your wonderful review! We're so pleased to hear that our team made your booking process easy and delightful. We appreciate your feedback.
Kind Regards
Hays Travel
Staff very helpful
Staff very helpful, knowledgeable, listened to what we wanted and advised accordingly.
12 juli 2026
Antwoord van Hays Travel - Oswestry
Hello,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful and provided excellent advice based on your needs.
Kind Regards
Hays Travel
Really helpful Team
Really helpful Team, on my visits.
Holiday booking process made easy.
Much appreicated!
12 juli 2026
Antwoord van Hays Travel - Oswestry
Hello,
Thank you so much for your wonderful feedback! We are delighted to hear that our team made your holiday booking process easy and that you appreciated our service.
Kind Regards
Hays Travel
Great booking experience as always with…
Great booking experience as always with the Oswestry Hays team.They are always very helpful and knowledgeable, which is why we always book with them!
9 juli 2026
Antwoord van Hays Travel - Oswestry
Hi ,
Thank you so much for your wonderful review! We are delighted to hear that you consistently have a great booking experience with us and appreciate your kind words about our helpful and knowledgeable team. We look forward to assisting you with your future travel plans!
Kind Regards
Hays Travel
Antwoord van Hays Travel - Oswestry
Hi
We are so glad to hear that everything is going well for you. Thank you for your wonderful feedback and support!
Kind Regards
Hays Travel
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.