Hays Travel - Preston Reviews 

Amelia, was wonderful, explained everything about the holiday. So helpful, would recommend going to see her for everyone. Undoubtedly best member of staff.

Staff are very good at the job very helpful and friendly.

As always Sophie and her team at St George’s centre Preston have been very helpful and I am very satisfied with the way they have handled my holiday bookings.

preston hays at george’s center. 3months ago spoke to aiden he provided me with some quotes for a summer break. however due to alternative commitments i wasn’t able to book. but aiden called to follow up and when we spoke he understood with sincerity, i mentioned that it wasn’t a good time for me to book right now. thankyou aiden for being patient and understanding towards his customers.
so one late afternoon couple of months later i had some errands in town and i was walking past hays when i suddenly found myself in the hays shop. i saw sophie and spoke to her about putting a holiday break together, visiting 2 cities with flights, train and transfers included. obviously sophie knew what i was looking for and it was a challenge in terms of location and hotels and costing. i left my request with sophie.
after a day or so i got an email but due to other commitments wasn’t able to reply back to sophie but eventually when i got round to it sophie had arranged a spectacular holiday package, she thought of everything flight times and luggage requirements and advised me on the benefits of booking the holiday as one package deal. i didn’t have to do anything. i didn’t go into the store to confirm the booking it was all done via email and phone which is very unusual for me as i prefer to book in person. then came the money aspects how do i pay? sophie stayed on the phone with me to pay via the link she sent me which i have never done before. it was amazingly comfortable as sophie reassured me it was safe to do. sophie checked my holiday insurance and added this on with the package as the previous one had expired a few weeks ago. my holiday was booked without any stress and hassle.thankyou sophie.

The staff were very helpful and explained well and made it easier to book

Good service Sophie was very professional found us a good deal. Thank you

The young lady who booked our holiday got everything we wanted from airport to flights (even booked seats)to our hotel at the times we wanted, perfect.

Excellent customer service really helpful and took time to listen

Amelia was brilliant ,spent time ensuring right hotel booked and managed to secure booking at a lower price than previous quote,all tickets printed and even checked us in , great personal service 5/5

Visited to book an event at Disney World, booked and paid with n the shop, confirmation email received. The day after they call to say that the event has sold out and I do not have tickets. How is this possible! Disappointed that they allowed us to pay and book but it was never available. All they offered was a full refund for what was their own fault!

The staff where very helpful.listened the what I had to say and wanted.and looked for my holiday.once again very helpful and professional.

Lovely and well knowledgable lady served us. No rush, and she was happy to keep going back to ensure we got it right. Supported us to choose the best location and hotel for us.

Excellent,knowledgeable, and friendly staff. All our questions answered, and any problems resolved. I find it so much easier booking a holiday face to face with a human being than navigating web sites. We got the dates,airport, city, and hotel we wanted at an excellent price.

The staff are so friendly and knowledgeable. Very helpful too. Would highly recommend. Booking was simple. Just sit back and they do the hard work

Great Service Haden was very polite and went tou everything

Excellent service

Thanks millions

The staff very helpful when trying to find the right holiday

Excellent service, as always, from Hays. We booked with Sophie who is extremely pleasant and efficient.

It was really easy to sort out my travel insurance