Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Sasha was very helpful and knowledgeable. She gave us good advice and made sure we had all the information we needed to feel confident booking our holiday. Very pleased.
Can’t praise Hays Travel enough. Matched the EasyJet price, put in place my special assistance, booked our seats, and gave us all the necessary documentation. I have peace of mind knowing they will ch... Toon meer
Bedrijf heeft geantwoord
Once again Sam, at Hay's sorted out our double booking for 4 people from 2 different airports with the same arrival and departure dates. It was Painless, she is so helpful, we just did the whole dea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
46 High Street, SS6 7EA, Rayleigh, Verenigd Koninkrijk
- 01268857283
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Lovely helpful lady made everything easy
28 juli 2026
Antwoord van Hays Travel - Rayleigh
Thank you for your 5 star review and I hope you have a wonderful holiday in Turkey Many Thanks Donna :)
Daisy was great in helping me book a…
Daisy was great in helping me book a holiday
Came back to me quickly with any changes I had and nothing was too much trouble
Would definitely use hays again
Thank you
4 augustus 2026
Antwoord van Hays Travel - Rayleigh
Mr Goff,
Thank you for your wonderful review! I am so pleased to hear that I was able to assist you efficiently with your holiday booking. I truly appreciate your kind words and look forward to helping you again in the future.
Kind Regards
Daisy Hays Travel
Helpful and Knowledgeable …
Sasha was very helpful and knowledgeable. She gave us good advice and made sure we had all the information we needed to feel confident booking our holiday. Very pleased.
4 augustus 2026
David was very helpful and patient…
David was very helpful and patient sorting out our queries.
26 juli 2026
Antwoord van Hays Travel - Rayleigh
Thank you for the lovely review. :-) Regards David
We have always had a good service from…
We have always had a good service from Hays I have dealt with nearly everyone of the representatives in Rayleigh and find them all very helpful and friendly, we have always had a good service from Helen we always ask for her to book our holiday she is so helpful and knowledgeable about the holiday we are booking, and this is the 5th time of booking our main holiday with Hays.
2 augustus 2026
Antwoord van Hays Travel - Rayleigh
Hi Paul,
Thank you so much for your lovely review! 😊
It's always a pleasure helping you with your holidays, and I'm really grateful for your kind words. The whole team will be delighted to hear that you've had such positive experiences with us over the years.
Thank you for choosing Hays Travel Rayleigh for your main holiday bookings for the fifth time. Your continued support means a lot, and we look forward to helping you plan many more fantastic trips in the future.
See you again soon!
Helen & the Hays Travel Rayleigh Team ✈️🌞
Excellent service
Friendly, informative, professional service. Got the exact holiday we wanted
1 augustus 2026
Antwoord van Hays Travel - Rayleigh
Thank you for your wonderful feedback! We hope you have a fantastic trip!
Kind Regards
Holly
Hays Travel
Rayleigh
Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we settled on a destination. David’s patience with very vague guidance from us was excellent. His explanation of what we could expect from our chosen destination was first class. Many thanks to him for what he did to help us chose what we hope will be a great holiday to Cape Verde
31 juli 2026
Antwoord van Hays Travel - Rayleigh
You are very welcome :-) Thank you for your review if you need any more help you know where I am. Regards David
Antwoord van Hays Travel - Rayleigh
Thank you so much Susan
Regards Helen :)
Hays travel Rayleigh is the place to…
Hays travel Rayleigh is the place to get the best service for your next holiday with very informative staff, a special mention for Zoe, so helpful.
29 juli 2026
Holly was cheerful
Holly was cheerful, explained relevant points and I felt she was very helpful.
29 juli 2026
Antwoord van Hays Travel - Rayleigh
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was cheerful, explained relevant points, and was very helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel
Very friendly welcoming staff
Very friendly welcoming staff, booked out holiday after lots of adjustments and phone calls to tour operator to guarantee the best price.
27 juli 2026
Antwoord van Hays Travel - Rayleigh
Mrs Deanne Ward,
Thank you for your wonderful feedback! We are so pleased to hear that I provided such a positive and helpful experience for your holiday booking.
Zoe
Kind Regards
Hays Travel
Sam was very helpful and we booked the…
Sam was very helpful and we booked the Holiday we
Wanted many thanks.
28 juli 2026
Antwoord van Hays Travel - Rayleigh
Thank you for your wonderful review! We are so pleased to hear that you found the perfect holiday with us. We really appreciate your kind words.
Kind Regards
Hays Travel Rayleigh
Antwoord van Hays Travel - Rayleigh
Thank you so much Sharman for your 5 star review.
A happy alternative offered effortlessly
We visited with a destination & budget in mind & even though we found this was out of reach Helen readily suggested alternatives & was happy to find us an excellent deal. Its reassuring to know everything will be taken care of, flights, accommodation & transfers so many thanks Helen for going above & beyond.
28 juli 2026
Antwoord van Hays Travel - Rayleigh
Hi Janis,
Thank you so much for taking the time to leave such a lovely review.
It was a pleasure helping you find an alternative destination that suited your budget, and I'm delighted we were able to secure an excellent deal for you. I always aim to make the booking process as smooth and stress-free as possible, so it's wonderful to hear that you feel reassured knowing everything has been taken care of.
Thank you again for your kind words and for choosing Hays Travel Rayleigh. I hope you have an amazing holiday, and I look forward to helping you with your future travel plans.
Best wishes,
Helen
Hays Travel Rayleigh
Excellent attentive service from David.
26 juli 2026
Antwoord van Hays Travel - Rayleigh
You are very welcome enjoy your return to your home from home, Kefalonia :-) Regards David
Norwegian Cruise…
Very friendly knowledgeable representative that helped and made the booking very easy
26 juli 2026
Antwoord van Hays Travel - Rayleigh
Mrs Ankers,
Thank you for your wonderful feedback! We are delighted to hear that you thought I was friendly and knowledgeable, making your booking experience easy.
Zoe
Kind Regards
Hays Travel
Donna was very helpful and made booking…
Donna was very helpful and made booking easy. Only gripe was we brought in details of holidays we were interested in the day before but these had not been passed on. Got round it ok
26 juli 2026
Antwoord van Hays Travel - Rayleigh
Thank you for your feedback. I am sorry to hear that the details of your preferred holidays were not passed on as expected. We appreciate you bringing this to our attention and are glad it was resolved.
Kind Regards
Hays Travel Rayleigh
Excellent experience at hays Travel…
Excellent experience at hays Travel with Sam. She took us through all the options in great detail and spent alot of time making sure we were happy with the hotels chosen.
25 juli 2026
Antwoord van Hays Travel - Rayleigh
Peter,
Thank you for your wonderful feedback! We are so pleased to hear that our team member Sam provided such thorough guidance and helped you find the perfect hotels. We appreciate your kind words.
Kind Regards
Hays Travel Rayleigh
Zoe helped me ,with booking my first…
Zoe helped me ,with booking my first cruise very helpful, thank you .
17 juli 2026
Antwoord van Hays Travel - Rayleigh
Carol,
I'm so glad I could assist with your first cruise booking! We appreciate your kind words.
Kind Regards
Zoe
Hays Travel
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.