Courtney was brilliant and went the extra mile to get us the holiday we wanted.She was professional and very friendly making it easy for the booking to be completed with all our questions answered and... Toon meer
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We can’t thank Freya enough for making the whole experience of booking our holiday so enjoyable. From the moment we walked into the shop, Freya made us feel genuinely welcome and took the time to u... Toon meer
Bedrijf heeft geantwoord
I cannot fault the service I receive from Hays Travel. I find the staff to be very friendly, helpful and professional. Freya, who dealt with my booking, was extremely helpful and friendly and spent... Toon meer
Bedrijf heeft geantwoord
We ALWAYS receive an EXCELLENT service from Hays! This time we had Christina providing us with EXEMPLARY courtesy, she gave us such EXCELLENT advice, which we have taken, and now booked another Holida... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
1 The Royton Centre, OL2 5PT, Royton, Verenigd Koninkrijk
- 01614645558
5,0
Uitstekend
1K reviews
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Courtney was brilliant and went the…
Courtney was brilliant and went the extra mile to get us the holiday we wanted.She was professional and very friendly making it easy for the booking to be completed with all our questions answered and all the boxes ticked. Nothing was too much trouble for her. We left the office knowing we had been given first class service and would not hesitate to recommend Hays travel to family and friends.
29 juli 2026
All the staff at Hays Royton are…
All the staff at Hays Royton are extremely friendly and helpful. They guide us to the best decisions to suit our needs.
28 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Good quick helpful service.
23 juli 2026
Antwoord van Hays Travel - Royton
Thank you for your feedback! We are delighted to hear that you experienced good, quick, and helpful service. We appreciate your kind words.
Kind Regards
Hays Travel Royton
Amanda & Katie
Amanda & Katie , were absolutely wonderful, very knowledgeable and helpful. We have booked with Hays travel previously and will continue to do so.
24 juli 2026
Antwoord van Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that our team members were knowledgeable and helpful. We appreciate your continued loyalty!
Kind Regards
Hays Travel Royton
Helpful and friendly
Very helpful and friendly staff could not do enough to help and advise
23 juli 2026
Antwoord van Hays Travel - Royton
Thank you for your fantastic 5-star review! We are so pleased to hear that our staff were very helpful and friendly.
Kind Regards
Hays Travel Royton
We can’t thank Freya enough for making…
We can’t thank Freya enough for making the whole experience of booking our holiday so enjoyable. From the moment we walked into the shop, Freya made us feel genuinely welcome and took the time to understand exactly what we were looking for.
Freya was friendly, knowledgeable, patient, and nothing was too much trouble. She went above and beyond to find the perfect holiday for us, answering every question with confidence and making sure every detail was taken care of. Her enthusiasm and genuine care made the whole experience exciting and completely stress-free.
It’s rare to receive such outstanding customer service these days, and Freya is a real credit to the company. Thanks to her help, we’re even more excited for our holiday and know everything has been arranged perfectly.
Thank you, Freya, for your exceptional service. We wouldn’t hesitate to recommend you to anyone looking to book their next holiday.
23 juli 2026
Antwoord van Hays Travel - Royton
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear you had such an amazing experience. It's fantastic to know that our team member was friendly, knowledgeable, and incredibly patient, making your booking stress-free. We truly appreciate your kind words and look forward to helping you plan your next adventure!
Kind Regards
Hays Travel Royton
Antwoord van Hays Travel - Royton
Thank you for your fantastic 5-star review! We are so pleased to hear that our staff were very helpful
Kind Regards
Hays Travel Royton
Antwoord van Hays Travel - Royton
Thank you for your wonderful feedback! We are so pleased to hear that our agent provided such friendly and knowledgeable service, and that you felt unhurried. We always strive to offer great service to our customers.
Kind Regards
Hays Travel Royton
Katie at Royton branch is amazing.
Katie at Royton branch is amazing.
I always go to her for my holidays.
Has a woman solo traveler I can rely on her
She always helpful
21 juli 2026
Antwoord van Hays Travel - Royton
Thank you so much for your wonderful feedback! We are so pleased to hear that you consistently receive such helpful service. We truly appreciate your loyalty.
Kind Regards
Hays Travel Royton
Great customer service snd very helpful…
Great customer service snd very helpful staff with good advice on products
Christina is great xx
11 juli 2026
Antwoord van Hays Travel - Royton
Thank you so much for your wonderful feedback! We are so pleased to hear that you found our staff helpful and received good advice on products.
Kind Regards
Hays Travel Royton
Very friendly staff
A very friendly member of staff going the extra mile and finding us the perfect hotel and destination
17 juli 2026
Antwoord van Hays Travel - Royton
Thank you for your wonderful review! We are so pleased to hear that a member of our team went above and beyond to find you the perfect hotel and destination. We appreciate your kind words.
Kind Regards
Hays Travel Royton
Excellent service and great staff
I cannot fault the service I receive from Hays Travel. I find the staff to be very friendly, helpful and professional. Freya, who dealt with my booking, was extremely helpful and friendly and spent time to ensure that we managed to book the holiday that we wished to go on. She answered any queries we had and went through the itinerary of the tour. Nothing was too much trouble for her. It was a pleasure to deal with her. I would certainly recommend Hays Travel.
8 juli 2026
Antwoord van Hays Travel - Royton
Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience and found our staff friendly, helpful, and professional. We are especially pleased that we could help you book the perfect holiday. We truly appreciate your recommendation!
Kind Regards
Hays Travel Royton
Very helpful staff will always help…
Very helpful staff will always help people with travel questions
5 juli 2026
Antwoord van Hays Travel - Royton
Thank you for your wonderful review! We are so pleased to hear that our staff were helpful with your travel questions.
Kind Regards
Hays Travel Royton
Dream holiday…
From popping in to and speaking to Christina at Royton branch to her finding a few hotels and prices, we then we popped back into see her to us booking our dream holiday.
11 juli 2026
Antwoord van Hays Travel - Royton
We are so pleased to hear that you had such a positive experience! It's wonderful that our colleague was able to help you find and book your dream holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel Royton
Christina was very friendly and…
Christina was very friendly and informative.
All the staff in Royton are very helpful.
Although there was a slight problem booking the holiday everything was sorted out in good time.
11 juli 2026
Antwoord van Hays Travel - Royton
Thank you for your wonderful review! We are so pleased to hear that our team was helpful and that everything was sorted out for your holiday.
Kind Regards
Hays Travel Royton
Very helpful assistant who found us…
Very helpful assistant who found us exactly what we wanted at a very good price. Very impressed.
10 juli 2026
Antwoord van Hays Travel - Royton
Thank you so much for your wonderful feedback! We are delighted to hear that our assistant was so helpful in finding exactly what you wanted at a great price.
Kind Regards
Hays Travel Royton
Staff were very helpful and got us the…
Staff were very helpful and got us the resort to suit us.
11 juli 2026
Antwoord van Hays Travel - Royton
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was helpful in finding the perfect resort for you. We appreciate your feedback.
Kind Regards
Hays Travel Royton
My holiday for next January was all…
My holiday for next January was all sorted for me by coutney. Despite the app saying there was no availability. I always trust hays with my holidays and have never been disappointed
11 juli 2026
Antwoord van Hays Travel - Royton
Thank you for your wonderful review! We are so pleased to hear that our team was able to sort out your holiday for next January, even with initial availability challenges. We truly appreciate your continued trust in us.
Kind Regards
Hays Travel Royton
Antwoord van Hays Travel - Royton
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team lovely and helpful, and we truly appreciate your kind words.
Kind Regards
Hays Travel Royton
Amanda was excellent
Amanda was excellent
We gave her the two hotels we were thinking of
She checked both and checked best flights and prices.
She managed to get us daytime flights at a cheaper price.
She was very efficient.
8 juli 2026
Antwoord van Hays Travel - Royton
Thank you for the wonderful 5-star review! We are so pleased to hear that we could find you such great flights at a fantastic price. We hope you have a brilliant trip!
Kind Regards
Hays Travel Royton
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