Hays Travel - Sarah Mitchell Reviews 

Very helpful and attentive to my holiday needs.

Sarah Mitchell never fails to provide an excellent service. She always goes above and beyond her role from the first day you contact to following up when you get home. I know from experience she is there when required whilst you’re on holiday. Is she cannot help with a particular holiday which is hardly ever she provides tips and help. Thanks Sarah you take away the pressure of booking a holiday so we can sit back and enjoy. 😊

Second trip I’ve booked with Sarah and it was lovely! Great location and had everything we were wanting when booking a holiday.

Second time using Sarah and she’s fantastic ! Always happy to help in any way, and takes the stress out of everything
Thank you again

Perfect as usual! I have utilised Sarah’s expertise a number of times now and she has never let me down. Sarah is methodical in her approach and is always on hand for any questions or holiday additions. I can’t recommend Sarah enough….she is simply fabulous!

Where to start?! Sarah is amazing from start to finish, nothing was too much trouble. She arranged everything for us, from the airport parking, to the health insurance, to checking us in and printing off everything we needed! I did have a panic a week before as I had seen bad reviews of the hotel but rest assured I messaged Sarah and she was on the case straight away emailing the hotel! It completely put my mind at rest! Sarah had also told the hotel the reason for our trip was my 40th birthday. She had asked if it was possible for a nice view on a higher floor and because of this we got exactly that! I even got a little birthday cake in the hotel fridge! I will never book with anyone else and will always now book with Sarah. Why on earth I didn’t make my life easier before I don’t know but now I have booked with Sarah I will not go anywhere else. Thankyou Sarah once again for everything xxxx

As always sara always finds me the perfect hoilday she goes way beyond to give her job 100% plus always gets back to me and very polite and excellent service thank you sara

I choose to book with Sarah Mitchell after my family holiday to Lapland ,the organisation was perfect .
This time I told Sarah I wanted to go to Gillhams in Thailand ,dates and everything arranged for me.
My flight was changed 3 times ( due to trouble in Dubia), which then impacted on the stay in the hotels booked .
I had faith in Sarah that she would make all ok for me .
She made fantastic communication with all involved and changed flight to India to Phuket including all transfers .
Every single thing on the journey run clockwork .
It has been the perfect holiday and booking .
It was certainly challenging for Sarah , but i Knew she would get it sorted .
i stupidly went on line and completed an arrival card , silly mistake as it was a fraudulent site of which i paid for , bank have returned the money .
Yet again Sarah to the rescue she sorted me out again by doing for me .
While in Thailand i couldn't check in flight on my phone , once again Sarah to the rescue .
If you have a specialised dream destination , do not hesitate to contact Sarah she makes dreams happen
and will always do the best she can .

Thanks Sarah for all you have done for me .

Sarah has been brilliant every time we’ve booked our holidays. She takes the time to understand what we want, adds a really personal touch, and nothing is ever too much trouble for her. Her advice is always helpful and honest, which makes the whole process so easy and stress-free. We highly recommend her.

Sarah was very friendly, and available to help at the drop of a hat.
A deal came up on her facebook page, i messaged her about it got a quick reply, arranged all our checkins upgraded us due to it being our honeymoon.
The holiday was amazing! We loved every minuet.
Sarah even massaged us mid holiday to ensure everything was ok nice personal touch!
Would highly recomend her 😊

Sarah is fantastic - quick, knowledgeable, professional, super organised and very friendly. Nothing was too much trouble. Will definitely be using her from now on to book more holidays!

We have booked several holidays through Sarah and have always been very satisfied. Her advice and recommendations of hotels has been really useful. A stress free booking experience. Will definitely use again.

Sarah is super helpful even when at last minute I need something tweaking or changing. Sarah is very knowledgeable and nothing is ever too much trouble. I have recommended Sarah to many friends having used her for over 20 years. Sarah always gets us a great deal it not just about price its the whole reassurance that Sarah is there to help.

Have booked several holidays through Sarah Mitchel, and once again an exceptional service, never failing to disappoint.
Just returned from 10 days in Turkey, and being a bit of a novice Sarah arranged everything and went smoothly and to plan.
Have a cruise booked through Sarah in November and will continue to book through Sarah, meaning no added stress.
Once again thank you Sarah.

Sarah was unbelievably brilliant. She listed to what we wanted and when I kept going back and forth, nothing was too much trouble! She made the whole process so easy and took care of everything. Will 100% be back for more bookings.

Sarah as always got us a good price and took all the hassle out of the booking.

We have yet again gone back to Sarah to book a couples break and family holiday this year. You can not beat her detail and her knowledge.

As always Sarah is there all the way along the booking process. She is totally professional and we depend on her guidance. We have never been let down. We shall definitely go back to her for our next holiday. She guided us to the hotel we stayed in and it was fabulous especially as one of us has restricted mobility.

Sarah is always amazing when booking our holiday - this is the second time see have booked with Sarah. We came home Friday after a fantastic week in turkey and ate now looking forward to our 3rd time booking!! Looking forward to speaking to you soon Sarah!!!! Thanks for being so amazing!!!