Hays Travel - Shepton Mallet Reviews 

Sue made the whole booking experience very pleasant. She worked to ensure that the chosen cruise was suitable in terms of timings, options and cost. Her fantastic product knowledge, patience and sense of humour show off Hays in a great light.

Sue, our advisor, was brilliant and had time to sort out what WE wanted and didn't try to sell us beyond that.
Found the best for us with our help and budget.
She made time for us., brilliant

Mary always has time and patience with us-she knows after dealing with us for many years (going back to when it was A T Mays!!) exactly the type of holiday we look for-the details we like are flight times, length of flight, small hotel, all inclusive and adults only and transfer times-Mary goes through every detail and we’re always pleased with the outcome of our visit… and our holiday is booked by the time we leave!! Excellent!!

Me and my friend didn't no what we was doing but the guy that help us was very helpful, new what we was doing he explained it so we understood , he very good at his job.
He went through all are opptions.

Really good service from Liam.
Booked a lovely trip for next year 🎉

The staff in shepton mallet branch are always very helpful sophie was very helpful i will always use this branch very good thank you

Excellent service as always from Mary Freestone. She knows what we want from a cruise and goes the extra mile to make sure we get it.

Mary, is a very kind and helpful lady who helped us book our October trip, she explained the price of the holiday, seats and airport parking, always a pleasure to see her. Thanks Mary.

We were very pleased with the professionism of Sophie and Mary for making our booking as easy as possible.
Nothing was to much trouble and Hays always make you feel special 😁 we have always used this Hays location and we will continue to do so,highly recommend

Excellent service as always

Excellent customer service from Sophie.
Always book our holidays through Hays at Shepton now

Very helpful and polite people who done all i could ask for definitely co.e back again to nook holiday

Liam was able too book me the exact holiday I wanted, although he could only price match he added in some airport fast track passes. It was done very quickly over the phone.

Very good as normal from Mary all staff always very helpful

Booked the cruise we wanted.
Helpful with choosing the right cabin.
Very knowledgeable about the cruise and ship we are going on and Mary gave us some very helpful tips when we are on the ship and where to eat that isn't so busy.

Great customer service. Leticia was amazing. Very helpful.

Mary at Shepton Mallet was excelent. Very helpful.

Staff are always so friendly & helpful taking the stress out of booking a holiday