Excellent experience. Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised. Emily rang me with different dates and prices,explained every aspect o... Toon meer
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Hayes travel wallsend was such a lovely experience the staff were great and made us feel very welcome we booked our holiday very quickly and smoothly and the prices were very good everything we ask... Toon meer
Bedrijf heeft geantwoord
Cudnt thank them enough for all the helping it from start to finish, Explained everything about the booking and showed me how to put my booking into the app aswell.
Emily was very professional and took time to tailor our trip how we wanted it. We had some very particular requests and she managed to get all sorted well done Emily
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
1 Segedunum Way, NE28 8JN, Wallsend, Verenigd Koninkrijk
- 0191 2632704
4,9
Uitstekend
1K reviews
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Antwoord van Hays Travel - Wallsend
Thank you very much for your lovely review, it was a pleasure booking your holiday.
Kind Regards,
Matthew
Cudnt thank them enough for all the…
Cudnt thank them enough for all the helping it from start to finish,
Explained everything about the booking and showed me how to put my booking into the app aswell.
1 augustus 2026
Excellent experience
Excellent experience.
Emily was Very helpful & friendly. Took time to find me prices for different dates than advertised.
Emily rang me with different dates and prices,explained every aspect of our trip.
We rang back a couple of hours later and spoke with Emily to go through all booking information and our trip was booked.
Very professional service.
First time booking with Hays and I will definitely book again.
Thank you
30 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you very much for your lovely review, it was a pleasure booking your holiday to New York in 2029.
Thank you again.
Kind Regards,
Emily
Emily was very professional and took…
Emily was very professional and took time to tailor our trip how we wanted it. We had some very particular requests and she managed to get all sorted well done Emily
27 juli 2026
Antwoord van Hays Travel - Wallsend
MR ALBERT TURNER,
Thank you for your wonderful review! We are so pleased to hear that your requests were handled professionally and that you had such a positive experience.
Kind Regards
Hays Travel
great experience
great experience. she took ages looking for the right holiday for us and she was very helpful and even had a laugh with her
20 juli 2026
The person who sorted everything out…
The person who sorted everything out for me was brilliant and I would recommend hays travel to anyone thanks very much for the experience +++++
26 juli 2026
Antwoord van Hays Travel - Wallsend
Roger Vinton,
Thank you so much for your fantastic review! We are absolutely delighted to hear that you had such a brilliant experience with us and that our team member was able to sort everything out for you. We truly appreciate your recommendation.
Kind Regards
Hays Travel
Hayes travel wallsend was such a lovely…
Hayes travel wallsend was such a lovely experience the staff were great and made us feel very welcome we booked our holiday very quickly and smoothly and the prices were very good everything we asked we got so overall very pleased with the outcome 😀. Thank you Mr Kenneth stark
19 juli 2026
Antwoord van Hays Travel - Wallsend
Kenneth Stark,
Thank you so much for your wonderful review! We are so pleased to hear that our team provided you with such a welcoming experience and that you were happy with the booking process and prices. We appreciate your kind words!
Kind Regards
Team Wallsend
Very friendly advisor
Very friendly advisor, helped us to book a holiday. Hays booking system was great it was Riviera’s that was the problem. Advisor sorted it out with a phone call.
25 juli 2026
Antwoord van Hays Travel - Wallsend
David Fritze,
Thank you for your wonderful feedback! We are so pleased to hear that our advisor was able to assist you in booking your holiday and resolve any issues with the other booking system. We hope you have a fantastic trip!
Kind Regards
Hays Travel
Have booked several trips with Hays and…
Have booked several trips with Hays and always found the staff informative, helpful and friendly. Nothing is too much trouble.
23 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback!
We are so pleased to hear that our team is consistently informative, helpful, and friendly, and that you feel nothing is too much trouble. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel
I have booked a few holidays with hays
I have booked a few holidays with hays, although at a different branch. I have to say the staff were great at Wallsend from my first enquiry to the actual booking. They looked at maps of the area for me to give an idea of where hotels were in relation to the centre of the resort. To discussing ideas of day trips. Great service 👏
21 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that our team was able to provide such great service from your first enquiry to the actual booking. We appreciate your kind words.
Kind Regards
Hays Travel
Very helpful with holiday i had chosen
Very helpful with holiday i had chosen. Lovely lady very pleasant. Staff are lovely at Hays I always book my holiday through them as very reliable service. Never had any issues. Thank you
19 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you so much for your wonderful feedback! We are delighted to hear that our team was so helpful and pleasant. We truly appreciate your kind words and your continued loyalty.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that you found the booking process to be very good and straightforward. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel Hastings
Dealing with people not a screen.
Always use hays they somehow always get me the best prices. I much prefer dealing with a person than a computer and the staff at the Wallsend branch are top Notch.
12 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful feedback! We are so pleased to hear that you consistently find great prices and appreciate the personal touch from our team. We truly value your loyalty.
Kind Regards
Hays Travel
They was great with booking they spelt…
They was great with booking they spelt name wrong changed it straight away
18 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful 5-star review! We're so pleased to hear that the booking process was great and that we were able to quickly correct the spelling of the name for you. We appreciate your understanding.
Kind Regards
Hays Travel
70th birthday celebrations 🍾 done
Bobbi in Wallsend Branch was great finding a nice holiday for us
17 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you for taking the time to leave such a lovely 5-star review! We are so pleased to hear that our colleague at the Wallsend branch was able to find a fantastic holiday for you.
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you for taking the time to share your positive experience with us. We're so pleased to hear that our customer service was great!
Kind Regards
Hays Travel
Antwoord van Hays Travel - Wallsend
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our staff member very professional. We truly appreciate your kind words.
Kind Regards
Hays Travel - Bobbi
Antwoord van Hays Travel - Wallsend
Thank you for your wonderful review! We are so pleased to hear that you consistently receive excellent service. We truly appreciate your kind words.
Kind Regards
Hays Travel
Great friendly,professional and knowledgeable member of staff,Emily who helped book my holiday
Great friendly professional
14 juli 2026
Antwoord van Hays Travel - Wallsend
Thank you for your Kind comments, It was Lovely to see you :)
Thanks Emily x
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