Jessops are great, but dpd are failing every delivery, I have caught them out on lies about failed deliveries via our cctv, even the depot manager said the driver was lying about the delivery. This ha... Toon meer
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No problem at all with the delivery but to put two flat cardboard elipse viewing eyeglasses in an 8" x 7" x 4" box, with packing paper seemed a little unnecessary, especially as I then had to get rid... Toon meer
All good though don't this item had to be pin identification. It.meant the delivery driver had to return instead of putting in secure locked post box. Perhaps need to reassess delivery procedures for... Toon meer
Great experience at Jessops today, and very kind help from Sony representative. It's nice to know that I can still walk into a shop and find what I want, and with a nice personal service. Much appreci... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Jessops
Geschreven door het bedrijf
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesContactgegevens
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Verenigd Koninkrijk
- cs@jessops.com
- www.jessops.com
4,5
Uitstekend
15K reviews
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Jessops are great, but DPD are destroying their business
Jessops are great, but dpd are failing every delivery, I have caught them out on lies about failed deliveries via our cctv, even the depot manager said the driver was lying about the delivery. This has happened on both my deliveries. Can’t use jessops again because they only use DPD and I don’t trust them. Sorry Jessops
6 augustus 2026
Review zonder uitnodiging
Antwoord van Jessops
Dear David,
Thanks so much for your feedback.
We're truly sorry to hear about the difficulties you've experienced with our delivery partner. We understand your frustration and disappointment with the repeated issues.
We appreciate you bringing this to our attention, and we are actively reviewing our delivery services to ensure a better experience for all our customers. Your feedback is invaluable as we are always looking for opportunities improve our customer experience.
Kind regards,
The Jessops Customer Service Team
Overall a good experience.
No problem at all with the delivery but to put two flat cardboard elipse viewing eyeglasses in an 8" x 7" x 4" box, with packing paper seemed a little unnecessary, especially as I then had to get rid of the packaging.
A flat card backed envelope would have done the trick.
5 augustus 2026
Great product at reasonable price
Great product at reasonable price. Delivery was prompt.
4 augustus 2026
Antwoord van Jessops
Dear Nathan,
Thank you for your feedback. We really appreciate you sharing your experience and your support! We hope you are enjoying your Canon EF-S 10-18mm lens!
Kind regards,
The Jessops Customer Service Team
I received a very quick service
I received a very quick service. Collection day to suit myself. Everything complete in less than a week of having a quote. Very pleased.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Jessops
Dear Christopher,
Thanks so much for your feedback. We're so pleased you enjoyed a 5* experience with Jessops!
Kind regards,
The Jessops Customer Service Team
Eclipse glasses. Quick delivery
Quick delivery. Glasses all ready for the solar eclipse on Wed!
30 juli 2026
Antwoord van Jessops
Dear Patricia,
Thanks so much for sharing your feedback.
We're delighted you enjoyed your Jessops experience and we hope you enjoy the upcoming solar eclipse!
Kind regards,
The Jessops Customer Service Team
Delivery could be made simpler
All good though don't this item had to be pin identification. It.meant the delivery driver had to return instead of putting in secure locked post box. Perhaps need to reassess delivery procedures for low cost items.
31 juli 2026
Ordering my DJI was very quick and…
Ordering my DJI was very quick and simple, and the delivery was precise and I was informed each step of the way
28 juli 2026
Antwoord van Jessops
Dear Saniel,
Thank you for your feedback.
We're so pleased to see you found your Jessops experience so easy and efficient. We hope you are enjoying your new DJI Mini 5 Pro Combo!
Kind regards,
The Jessops Customer Service Team
Excellent service from Jessops
Assistant was very helpful and the whole process was very efficient and quick.
31 juli 2026
Review zonder uitnodiging
Antwoord van Jessops
Dear Maureen,
Thank you for your feedback - we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Very helpful and knowledgeable staff.
28 juli 2026
Antwoord van Jessops
Dear Maureen,
Thanks so much for sharing your lovely comments! We hope you are enjoying your new Sigma 20-200mm lens!
Kind regards,
The Jessops Customer Service Team
Eclipse glasses
Item was in stock and available within 3-5 days, unlike the supplier on Amazon which said 12-15 days (after order placed). So I cancelled the Amazon order and the product came from JESSOPS in 3 days. Well packed.
4 augustus 2026
Antwoord van Jessops
Dear Nicola,
Thank you for your feedback. We're delighted you enjoyed a 5* experience with Jessops!
We look forward to assisting you in the future.
Kind regards,
The Jessops Customer Service Team
Delivered very quickly
Very fast delivery. Item as described and very well packed. Secure delivery using PIN.
1 augustus 2026
Antwoord van Jessops
Dear Julie,
Thanks so much for sharing your feedback, we're so pleased you enjoyed a 5* experience with Jessops!
Kind regards.
The Jessops Customer Service Team
Easy to order
Easy to order. Product as described. Totally in necessary to send it by secure courier. A second class stzz as mo would have been fine.
3 augustus 2026
Antwoord van Jessops
Dear Mr Price,
Thank you for your feedback.
The majority of our orders are high value items and the secure delivery ensures the safety of our customer's parcels which is incredibly important to us however we do appreciate your comments. We're also delighted to see you enjoyed your Jessops experience overall!
Kind regards,
The Jessops Customer Service Team
Fantastic to still have a High Street…
Fantastic to still have a High Street Name that we can go too for info and good advice. I purchased and part exchanged for a great deal.
25 juli 2026
Antwoord van Jessops
Dear Richard,
We are so pleased to hear our Jessops Shrewsbury team provided you with helpful information and advice, leading to a great deal! We appreciate your kind words and hope you are enjoying your new Tamron 18-300mm lens!
Kind regards,
The Jessops Customer Service Team
Great experience at Jessops today
Great experience at Jessops today, and very kind help from Sony representative. It's nice to know that I can still walk into a shop and find what I want, and with a nice personal service. Much appreciated - so MUCH better than buying something online.
1 augustus 2026
Antwoord van Jessops
Dear Caroline,
Thank you for your feedback.
We're delighted you had such a fantastic experience at our Jessops Kingston store - we really appreciate your kind words and we hope you're enjoying your new Sony A6700!
Kind regards,
The Jessops Customer Service Team
Simple trade in process
Simple trade in process, helpful staff, quick turnaround.
31 juli 2026
Review zonder uitnodiging
Antwoord van Jessops
Dear Ben,
Thanks so much for sharing your feedback - we're so pleased you enjoyed an easy and efficient trade-in process!
We look forward to assisting you in the future!
Kind regards,
The Jessops Customer Service Team
Joseph in York was terrific
Joseph in York was terrific: great advice, excellent communication and painless exchange / refund transaction.
30 juli 2026
Antwoord van Jessops
Dear Mr Campbell,
Thanks so much for sharing your feedback - our Jessops York team really appreciate your kind words.
Kind regards,
The Jessops Customer Service Team
Received a great service
Received a great service, and the product I ordered was dispatched very quickly. Thank you
31 juli 2026
Antwoord van Jessops
Dear Warren,
Thank you for sharing your feedback, we really appreciate it. We hope you enjoy your solar eclipse viewing!
Kind regards,
The Jessops Customer Service Team
Packaging is definitely OTT
Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasses and they arrived in a large box via a courier and a PIN code to receive the delivery. A small envelope through the post would have more than sufficed.
31 juli 2026
Antwoord van Jessops
Dear Amanda,
Thanks so much for sharing your feedback.
We're glad to hear your order arrived on time and in perfect condition. We appreciate your feedback regarding the packaging and delivery method for your solar eclipse glasses. We are always looking for ways to improve our processes and will certainly consider your comments for future deliveries.
Kind regards,
The Jessops Customer Service Team
Antwoord van Jessops
Dear Christopher,
Thanks so much for your feedback - we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
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