Ruby was really helpful negotiating the sometimes confusing world of quality footwear. I must have tried 6 pairs which Ruby patient fetched for me. Ended up getting 2 pairs!! Brilliant service. Tha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Needed to return online purchase & exchange for different size. Phoned Millets Southend, they happily put the new size aside for me. All the staff were extremely friendly, helpful, efficient & had gr... Toon meer
Bedrijf heeft geantwoord
Local store with lots of choice. Good prices and special offers. Staff are knowledgeable regarding things like breathability and waterproof products. Amy gave good advice in choosing some new walking... Toon meer
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Always love visiting this shop! Great choice of outdoor clothing and accessories, with various brands and good prices. Staff are friendly and helpful. There’s a sale on now so got particularly good... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Southend
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
4/19 York Road, SS1 2BH, Southend, Verenigd Koninkrijk
- 01702 418316
4,9
Uitstekend
495 reviews
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Antwoord van Millets - Southend
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
We had Liam as a helper and he was very…
We had Liam as a helper and he was very helpful at picking out shoes for DOFE
23 februari 2025
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Very helpful and knowledgeable
Very helpful and knowledgeable
19 februari 2025
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Stephen and Ruby were very helpful in…
Stephen and Ruby were very helpful in the Southend store especially as it was my first time skiing
15 februari 2025
Review zonder uitnodiging
Great service and help from Amy and…
Great service and help from Amy and Stephen
5 februari 2025
Review zonder uitnodiging
Sales assistant very patient and…
Sales assistant very patient and helpful in finding me the right walking boots
3 februari 2025
Review zonder uitnodiging
Fantastic Prices and Great Service
Fantastic prices and great service from Stephen and Ruby. They were busy when we visited but they took time to help us with our purchases.
1 februari 2025
Review zonder uitnodiging
A Southend experience…
A very courteous and with a smile lady member of staff gives an added pleasent experience to the shopper.
29 januari 2025
Review zonder uitnodiging
Great customer service.
The advice and customer service l received from Lisa at the Southend store was tremendous.
28 januari 2025
Review zonder uitnodiging
Great service and friendly staff
23 januari 2025
Review zonder uitnodiging
Nice friendly staff
Nice friendly staff, fully stocked of items. No issues
23 januari 2025
Review zonder uitnodiging
I was served by Sarah at the Southend…
I was served by Sarah at the Southend branch and what a breath of fresh air she was! Sarah was friendly and extremely helpful from the off.Listening, guiding me without being pushy, after I explained I was looking to getting back to hill walking/longer walking after a recovering hip replacement.So thank you 🙏
22 januari 2025
Review zonder uitnodiging
Great service from Stephen
Great service from Stephen
He was very patient and offered some great advice
We were left to make our decision with his experienced support
The store had a good variety of shoes for us to try
16 januari 2025
Review zonder uitnodiging
Very helpful staff
Very helpful staff. Lovely to be able to ask for advice rather than having to order online, unseen.
15 januari 2025
Review zonder uitnodiging
Splendid service from Amy Liam and…
Splendid service from Amy Liam and Ruby. They all really helped us and had very good knowledge of the products.
11 januari 2025
Review zonder uitnodiging
Excellent service
Excellent service. Found everything we needed. Special mention to Amy who was fab!!
3 januari 2025
Review zonder uitnodiging
Everything was very reasonably priced…
Everything was very reasonably priced with lots of selection. Amy the assistant in the Southen branch was very well informed and very helpful
21 december 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Great website and fast delivery with…
Great website and fast delivery with exchanges being no problem.
19 november 2024
Antwoord van Millets - Southend
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Millets Customer Care Team
Happy with goods and arrived in time.
1 november 2024
Antwoord van Millets - Southend
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Always very helpful and efficient
Always very helpful and efficient. My first stop for travel and hiking wear
22 oktober 2024
Review zonder uitnodiging
Antwoord van Millets - Southend
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
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