Phox Wave 2.8L Water Filter Jug Reviews

4,8

(354 reviews)

De sterrenscore van een product wordt berekend door het gemiddelde te nemen van alle reviews.

Koop nu

Verkocht door Phox Water

www.phoxwater.com

•

12,1K Reviews

4,7

De informatie op deze pagina is uitsluitend gebaseerd op productreviews op Trustpilot die zijn achtergelaten door klanten van Phox Water.

Wat klanten hebben benadrukt

Kwaliteit

4,8

350 beoordelingen

Prijs-kwaliteitverhouding

4,7

348 beoordelingen

Productdetails

You choose which refill pack suits you Alkaline Pack: Removes nasties, Filtered pH 8-9, Added magnesium, helps acid reflux, great taste. Clean Pack: Recommended for Hard Water. Softens water, removes nasties, great taste.

Merk: Phox Water

Rapporteer dit product

Productvarianten
Filter refills	Filter choice	Refill included	GTIN
3 Months	Alkaline	3 Months	GTIN 5060726550178
12 Months	Alkaline	12 Months	GTIN 5060726550192
3 Months	Clean	3 Months	GTIN 5060726550185
12 Months	Clean	12 Months	GTIN 5060726550208
3 Months	Softener	3 Months	GTIN 5060726550406
12 Months	Softener	12 Months	GTIN 5060726550413
—	—	—	—

Alle reviews

25 sep 2026

The design of the top section doesn't allow water to fully fitler through after a few days of the filter being changed. after a week or so, it leaves up to an inch of water not being able to feed through by gravity, so you have to empty the jug and shake the cartridge. Never had this issue on the glass jug.

Kwaliteit: 3

Prijs-kwaliteitverhouding: 3

Antwoord van Phox Water

25 sep 2026

Hi Mike,

Thank you for sharing your feedback with us. I'm really sorry to hear about the flow issues you've been having with your Wave jug after a few days of use.

I have reached out directly to your email so we can get this sorted for you right away!

Best regards,
Phox Water Team

6 sep 2026

I really like how it fits in the fridge door. This is the 2nd jug I have bought from Phox and we have had our jugs in 2 different styles of fridge - both have fitted really neatly.

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

7 sep 2026

Hi Joanna,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

3 sep 2026

So pleased we bought this to replace a Brita. This is a much better product.

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

4 sep 2026

Hi Julie,

Thanks so much for leaving this feedback!

Best wishes,
Ana

2 sep 2026

Soooo happy with this product, highly recommended

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

4 sep 2026

Hi Jenny,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

25 aug 2026

It works exactly as expected. A great idea to have reusable products and to save on wasted plastic.

Kwaliteit: 5

Prijs-kwaliteitverhouding: 4

Antwoord van Phox Water

26 aug 2026

Hi Alex,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

24 aug 2026

Great product, very easy to assemble and water taste nice out of it

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

24 aug 2026

Hi Victoria,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

22 aug 2026

It’s great!😃

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

24 aug 2026

Hi Mark,

Thanks so much for leaving this feedback!

Best wishes,
Ana

19 aug 2026

I am pleased with my new filter except it constantly blocks through the filter and needs flushing through after every use

Kwaliteit: 4

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

25 aug 2026

Hi Helen,

Thanks for leaving your review. I'm sorry to hear that you're running into issues with your filter blocking and having to flush it so frequently.

We’d love to help get this sorted out for you. I will reach out to you directly via email right away so we can troubleshoot this together and get your filter working as it should!

Kind regards,
Ana
Phox Support

19 aug 2026

A great easy to fill an well made jug, the filter is easy to fill too.

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

16 aug 2026

Excellent design. good sturdy handle

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

12 aug 2026

Fab product great customer service.

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

13 aug 2026

Hi lucy,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

11 aug 2026

It's very difficult to refill as the blue lid flips back and forth. Needs redesigning

Kwaliteit: 3

Prijs-kwaliteitverhouding: 3

Antwoord van Phox Water

12 aug 2026

Hi Jacquelyn,

Thanks for sharing your feedback with us!

I saw your note about the blue lid flipping back and forth while refilling. To help keep it open smoothly while pouring, make sure it's pushed back fully until it clicks lightly into place, or gently hold the lid back while filling under the tap.

If your lid feels loose or isn't staying in place properly, please let me know and we'd be happy to help.

Kind regards,
Ana

6 aug 2026

It does a good job but a little difficult to reassemble after washing.

Kwaliteit: 5

Prijs-kwaliteitverhouding: 4

Antwoord van Phox Water

6 aug 2026

Hi Clare,

Thank you so much for leaving us a 4-star review!

You can also check out our quick step-by-step guide here for visual tips: Phox Water Help Centre.

Please let me know if you ever need a hand with anything else at all!

Kind regards,
Ana

6 aug 2026

Great size! Easier to lift when full 👍 Filter products excellent as always- been using for years. Drinking way more water in this heatwave season!!! Keep filter out of fridge but decant filtered water into de labelled glass bottles for the fridge 👍 Thanks 🙏

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

6 aug 2026

Hi Heather,

Thanks so much for leaving this lovely feedback!

We're delighted to hear you're enjoying the product.

Best wishes,
Phox Support Team

1 aug 2026

it does what it says on the tin

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

3 aug 2026

Hi Brian,

Thanks so much for leaving this feedback!

Best wishes,
Ana

31 jul 2026

The jug holds water and makes it easy to fill my kettle. I don't use the filter.

Kwaliteit: 5

Prijs-kwaliteitverhouding: 3

Antwoord van Phox Water

4 aug 2026

Hi Sharon,

Thanks so much for leaving this feedback!

Best wishes,
Ana

30 jul 2026

Lightweight, easy to clean and fits in the fridge door

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

31 jul 2026

Hi Pat,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

29 jul 2026

Easy to use, water tastes so much better with the Phox Filter . I bought one for my daughter too as she lives in a hard water area.

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

30 jul 2026

Hi Lynne,

Thank you so much for taking the time to leave this review!

We're so happy you're enjoying using our products!

Best wishes,
Ana

10 jul 2023

Holds more water and fits perfectly in the fridge door!

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

11 jul 2023

Hi Julie,

Thank you so much for your positive feedback, just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox

14 jun 2023

Very pleased

Kwaliteit: 5

Prijs-kwaliteitverhouding: 5

Antwoord van Phox Water

15 jun 2023

Hi Jane,

Thank you so much for your positive feedback, just a quick reminder that we're available at service@phoxwater.com if you have any issues or queries in future!

Best wishes,
Team Phox