PureGym UK - Harlow Reviews 167

TrustScore 4 uit 5

4,2

College Square, CM20 1AJ Harlow, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have now used PureGym Harlow for a year or so. The company have invested in this site upgrading the interior and equipment. It is a huge improvement and now a first class facility. The staff includi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Moved here last month from another local gym competitor. In comparison, pure gym is fantastic. Great value for money, clean, tidy and fully refurbished. Machines are good quality offering a range... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Harlow manager is a lier. Asked what happened to Wi-Fi to members he said it was a technical problem with O2 . 3weeks later no Wi-Fi . No communication. Total disregard with members . Price went up bu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great gym, quiet enough that I don't feel overwhelmed but busy enough that I can engage in conversation with people nearby. High quality machines, however not too many of them, would like more variety... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Info over PureGym UK - Harlow

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • College Square, CM20 1AJ, Harlow, Verenigd Koninkrijk

4,2

Goed

TrustScore 4 uit 5

167 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

Decent budget gym

Decent budget gym, staff are helpful and if you go off peak there is always space.

Peak times can be a bit crazy but that’s the same in all budget gyms.

2 januari 2025
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Antwoord van PureGym UK - Harlow

Hi Daniel - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Cara is a brilliant instructor always…

Cara is a brilliant instructor always keeps the classes interesting, fun and challenging

25 september 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Caroline - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comment for a member of the team! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

PureGym Harlow

I have now used PureGym Harlow for a year or so. The company have invested in this site upgrading the interior and equipment. It is a huge improvement and now a first class facility. The staff including non staff PT’s have always been very friendly and professional whenever Ive spoken to them. They are often available to advise on any training issues. I would highly recommend using this gym.

10 september 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Davinder. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Love it

Had a great time at your gym come out filling good

1 september 2025
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Antwoord van PureGym UK - Harlow

Hi Lee - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment on your experience! Thanks, PureGym

Beoordeeld met 1 van de 5 sterren

The code wasn't valid

The code wasn't valid. The staff weren't helpful either, so I was unable to use the gym

1 augustus 2025
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Antwoord van PureGym UK - Harlow

Hi there - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. So that we can look into this and advise further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I've been going to this gym for a few…

I've been going to this gym for a few months now, and I couldn't be happier with the experience. The facility is always clean, well-maintained, and equipped with a wide variety of machines and free weights.

The staff is friendly, professional, and always willing to help or offer tips. The personal trainers are knowledgeable and really care about helping you reach your fitness goals. I also love the group classes—they’re fun, challenging, and a great way to stay motivated.
The GLC class has been an amazing experience! The workouts are well-balanced, challenging, and designed to push you while still being accessible for all fitness levels. The trainer Louis does an excellent job keeping everyone motivated and engaged, and they always offer modifications when needed.

What I love most is the supportive group environment—it really helps keep me accountable and makes working out fun. I’ve noticed real progress in my strength, energy, and overall fitness since starting the class.

If you’re looking for a great mix of structure, motivation, and results, I highly recommend giving the GLC class a try!

27 juni 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Lina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear such positive feedback and how these classes have made a positive impact on your fitness journey so far. We'll make sure this feedback will not go unnoticed by the Gym Manager. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I have been coming to Pure Gym Harlow…

I have been coming to Pure Gym Harlow for 3 years. Classes are good and varied and the instructors are great, always offer different variations of the exercises, motivational to push you and encouraging. Really enjoy Denne and Louis classes .
Debbie

27 juni 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Debbie - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Good gym with some amazing PT’s & Classes

I have been going to Pure Gym Harlow regularly since October. The refurb is great and I enjoy using the women’s only area as it’s less intimidating than the area on the ground floor.
I attend a lot of the classes, most of which are great but Louis & Yulianna’s classes are by far the best!
Louis is a great motivator, he gives very clear instructions and is very attentive giving great advice on form and explaining how to target different areas. He takes time to modify for individuals and to inform you on how to progress and improve.
I also love Yulianna’s Classes, a great mix of movements and flow that pushes you to keep improving. She is really approachable and is great at helping you get the best out of the class and keep improving.

My advice to the gym would be please fix the air con in the studio- it does not work!

7 juni 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Steph. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Happy with PT Louis gym classes

I enjoy going to the gym, especially the classes with PT Louis. For its a great way to start the day. I have only been with the gym for a few months and after my first class with Louis I fet that was the clas for me and I decided to make it a regular thing. His classes are very engaging which is what I like. Thank you Louis.

30 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Belinda. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Personal Trainer Louis

I have been coming to PureGym for 4 years now. I particularly enjoy the early morning classes run by Louis, he is very knowledgeable and supportive and takes time to ensure that everyone is using the best technique to get the most out of a workout.
The recent refurb has seen a lot of updated equipment and spaces to make working out more enjoyable!

28 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Lisa - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear your positive comments on these classes and the recently investment in to the gym! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Perfect place to workout

I’ve been really impressed with the renewed PureGym in Harlow. The gym has been upgraded with a lot of new equipment and even includes special areas just for women, which I really appreciate. Everything looks modern, clean, and professional.

The atmosphere is motivating, and the staff are always very helpful and friendly. I especially enjoy the classes led by Louis Acton Deboick he is well-organised, dynamic, and full of positive energy. Louis, in particular, is not only very professional but also fun and engaging, which makes workouts even more enjoyable.

The group classes are usually full and buzzing with good energy, which keeps me motivated to come back. Overall, a fantastic place to work out!

24 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Aiste - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear such positive feedback for this instructor and classes! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Georgia is amazing and her classes are…

Georgia is amazing and her classes are too she pushes you to ne the best version of yourself.
Lover her classes xx

13 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Emma - Thank you for taking the time to leave this review, we are really pleased to see this is 5 stars. ! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to see this positive comment on your experience, enjoy your workout sessions! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Early classes Wed and Fri superb with Louis and Freddie, refurb less so

The early morning classes on Wednesday and Friday are the best thing about this gym currently. Louis is a surberb instructor and has done a great job mentoring Freddie, who is running a really good class Friday morning on his own now. The stats dont lie - these classes are always oversubscribed and need to be booked 7 days in advance to guarantee a spot. Well done chaps.

Despite this success story, for me the refurbishment has taken a lot of the buzz and soul out out of the place. The seperation of genders is a grave mistake in a progressive Britain and to remove the drinking water from the floor where the vast majority of people exercise is a school person error. The cleaniness is also still a big problem - never seen a cleaner in there for years (started going Oct 2020).

That said, still good value at £12.99 pcm off peak, and Louis, Freddie and the rest of the team make up for its deficiencies.

So on the whole would recommend for early starters that like cost efficiency and can filter out the grime ;-)

16 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Steve - Thanks for taking the time to leave this review, we are pleased to see it is 4 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It's great to hear your positive feedback for these classes and instructors. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I joined this gym in January

I joined this gym in January, I chose this gym as it’s fantastic value and you can cancel membership when you want. One of the reasons for joining this gym was because you don’t have to pay extra for the classes they run and the times of the classes are really spread out throughout the day.

Since joining I’ve been going to the Hitt class every Friday morning. Louis who run this class is great, he works us hard but that’s exactly why I come. He is very good at telling us what we are working on and how to do safely and effectively. He is very encouraging and brings lots of energy to the class which is great way to start the day!

16 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Alix - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really pleased to see your positive feedback and hear your experience of the Friday morning HIIT class! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Good place to work out

I wanted say I've been going for about two weeks now to gym and I love it i am over weight and been taking the classes there. I like louis classes as it makes me feel the burn and I hope be in more classes

16 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Skyler - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars. It's great to hear you have been enjoying the gym and these classes. Enjoy your workout sessions! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Exceptional PT Support – Especially Louis!

I've been training at PureGym Harlow for a while now, and I absolutely love the atmosphere – especially the support from the team. I want to give a special shout-out to Louis, who is an absolutely incredible trainer!

Louis always brings a positive attitude, tons of energy, and a real passion for helping people improve. He takes the time to explain every exercise clearly, making sure you understand how to do it properly and why it matters – something that really builds confidence and helps you train smarter, not just harder.

He’s also a fantastic motivator – always encouraging without being pushy – and he genuinely cares about your progress. He mentored Freddie, a new team member who now runs the Core classes on Fridays. Let me tell you, those classes are awesome – well-structured, super effective, and, just like Louis’s sessions, fun and challenging in the best way.

If you’re looking for a PT who’s knowledgeable, approachable, and truly inspiring, Louis is your guy. He makes the gym a place you actually look forward to coming to. Massive thanks to him and the whole team at PureGym Harlow! 💪👏

16 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Maria - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to see your positive feedback on these classes and PT. Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great gym

I have been a member of pure gym for a number of years now (on and off and always find my way back). The new upgrade of the gym has made it feel a much nicer place to work out. It’s very clean and the variety of machines available is great.

The classes are a really good way to help build confidence on the gym floor. Thanks to Louis’ GLC class on a Wednesday and Friday morning I’ve gained enough confidence to do the exercises in the women’s workout section and this has really helped me. Louis is always happy to offer advice and make sure you’re doing the correct form.

I’m also really enjoying Deans spin class on a Monday evening. I never used to really enjoy spin but now I look forward to going after a long day at work!

16 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Bobbie - Thank you for taking the time to leave this review, we are really pleased to see your feedback on the recent upgrade to the gym. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoy these classes in particular and of your improved confidence! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I really enjoy going to puregym the classes are great!

I really enjoy going to puregym,I have been going for a few years now everyone is friendly and since the refurb it has become even better.

I especially have been enjoying Louis’ classes they are always a great workout, but what I really like is how much he focuses on teaching. He actually take the time to explain each move—what it does, how to do it right, and why it matters. It makes such a difference, especially if you’re trying to improve your form or just understand what you’re doing.

Louis is super encouraging, always brings good energy, and makes training something you actually look forward to.

1 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi there - Thanks for taking the time to leave this review, we are pleased to see it is 5 stars. We are always looking to make improvements to give our members the very best facilities where possible. It's great to hear this feedback regarding the benefits you have received with the support of this trainer! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I’ve been going to pure gym for a few…

I’ve been going to pure gym for a few years now. I’ve been attending Louis classes for a few years now and he’s must be one of the best pts this gym has. He puts so much effort into his classes. Pure gym has recently had a refit and it’s improved it so much with new and different equipment.
5 stars to Louis at pure gym

16 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Rachel - Thanks for taking the time to leave this review, we are delighted to see your positive feedback on Louis' classes and that this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I have been going to Pure Gym Harlow…

I have been going to Pure Gym Harlow for around 4 years now, huge space and lots of equipment.
Louis and Freddie’s gym classes are the best, they take the time to make sure your form is correct and make everyone feel so comfortable.

16 mei 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Harlow

Hi Ashleigh - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and these classes! Thanks, PureGym

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