PureGym UK - Leamington Spa Reviews 93

TrustScore 4 uit 5

3,9

Queensway Trading Estate, CV31 3RW Leamington Spa, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I joined in October and am loving being back at the gym. It fits my needs perfectly and being able to go whenever I feel like it, is a real bonus. The gym is huge and plenty big enough for me to go... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Clean,spacious however there were a few machines upstairs where the stool height could not be adjusted. The leg press upstairs could not be adjusted tk the lowest position. No seated or standing leg c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The gym is really really cold! Which is fine if you’re doing cardio, but for weightlifting (the main reason I go) it’s not very comfortable (even when wearing a fleece). I understand the cost of ene... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Before joining we visited the Gym and were given a guided tour by Aaron. He was very welcoming, gave us lots of information and answered many questions for us. We came away feeling it was a very frien... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Gym
  2. Gezondheidsclub

Info over PureGym UK - Leamington Spa

Geschreven door het bedrijf

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contactgegevens

  • Queensway Trading Estate, CV31 3RW, Leamington Spa, Verenigd Koninkrijk

3,9

Goed

TrustScore 4 uit 5

93 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 4 van de 5 sterren

Love being back in the gym.

I joined in October and am loving being back at the gym. It fits my needs perfectly and being able to go whenever I feel like it, is a real bonus. The gym is huge and plenty big enough for me to go in, do my workout and come home without having to wait on equipment.
The gym floor is well kept and clean, and the manager is super friendly.

28 oktober 2025
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Antwoord van PureGym UK - Leamington Spa

Hi Debs - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It would be great to know where we can improve, please do let us know! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

The Gym was great

The Gym was great, clean and well-maintained.

30 oktober 2025
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Antwoord van PureGym UK - Leamington Spa

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Happy with my experience of PureGym…

Happy with my experience of PureGym overall.

I like that the app gives you an idea of how busy it is throughout the day. Equipment straight forward to use and have QR codes on them if you are unsure how to use them.

Does what it needs to.

27 april 2025
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Antwoord van PureGym UK - Leamington Spa

Hi Martin - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It would be great to know where we can improve, please do let us know! Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Success comefrom a heart of willingness, dedication, sacrifice, motivation and handwork. No pain no gain.

The gym has well services machines and equipment. It's clean and staff are friendly always ready to help. It's ideal since it's ope. 24hrs so we can get in at any time of the day and night. It's an ideal gym as it meets anyone's busy schedule.

28 september 2025
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Antwoord van PureGym UK - Leamington Spa

Hi Matt - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It would be great to know where we can improve, please do let us know! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

I love going to PureGym

I love going to PureGym; you can walk in, do your workout, and leave with no hassle.

9 september 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Leamington Spa

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Great

Great, easy to sort out too. Quick and easy. Well explained

11 juli 2025
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Antwoord van PureGym UK - Leamington Spa

Hi Jennifer. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

1111

It was easy to set up and login

26 mei 2025
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Antwoord van PureGym UK - Leamington Spa

Hi there - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Comfortable and Easy access

The joining was very simple and quick .

14 mei 2025
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Antwoord van PureGym UK - Leamington Spa

Hi there - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Beoordeeld met 5 van de 5 sterren

Pretty easy and straight forward

Pretty easy and straight forward

25 april 2025
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Antwoord van PureGym UK - Leamington Spa

Hi Yoshi - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.

Beoordeeld met 1 van de 5 sterren

My daughter and I paid a day pass rate…

My daughter and I paid a day pass rate prior to joining. On arrival my PIN wouldn’t work and then I was messaged to say my membership had been suspended. My daughter had already entered but then had to come out because I couldn’t get in. We rang a buzzer to get help but no one came. I emailed and the email bounced back. A very bad experience and £20 poorer.

12 april 2025
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Antwoord van PureGym UK - Leamington Spa

Hi Deb, thanks foe leaving us this review. We are sorry to see this is 1 star.

We are sorry to hear this. Member Services can be contacted via email - member.services@puregym.com or various social media platforms. Our team are working hard to get through messages and will be in touch as soon as possible to assist. We apologise for any inconvenience caused.

Thanks, PureGym

Beoordeeld met 4 van de 5 sterren

Good gym but today some equipment was…

Good gym but today some equipment was out of order.
The cleaning is never up to stratch which is a shame, mud of equipment, carpeting grubby and toilets unhygienic.
Still it's cheap!

4 februari 2025
Review zonder uitnodiging
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Antwoord van PureGym UK - Leamington Spa

Hi Don - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment are fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.

Beoordeeld met 3 van de 5 sterren

Facility, Equipment and Vibe Great!

Facility is great...Equipment tops...Vibe excellent.

Only problem I have is there is way too many members for the size of gym. It is frustrating to follow a routine because you can only use what is available at the time.

22 december 2024
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Antwoord van PureGym UK - Leamington Spa

Hi Jeff - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Beoordeeld met 3 van de 5 sterren

Not the best

Great staff, good layout of machines however there loads of out of service for a long time and is really busy all the time

4 januari 2025
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Antwoord van PureGym UK - Leamington Spa

Hi Bogdan - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment are fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.

Beoordeeld met 4 van de 5 sterren

Good experience so far

Good experience so far. Bamboozled me that I couldnt walk in and sign up, but figured out the website quick enough to get going.

Only negatives are that our of 2 of my first 5 visits there have been several running machines that are faulty and it's a bit of a guessing game of they're working.

3 januari 2025
Logo PureGym UK - Leamington Spa

Antwoord van PureGym UK - Leamington Spa

Hi Eliot - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment are fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Could put a few signs up put weights…

Could put a few signs up put weights back after use

14 december 2024
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Antwoord van PureGym UK - Leamington Spa

Hi Ryan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Beoordeeld met 3 van de 5 sterren

It’s close to home

I like it because it’s very close to where I live. It’s an ok gym and luckily for me I can go off peak as I don’t really like crowds. The women’s workout space is pretty good. Only three stars though as I contacted two personal trainers and neither of them replied. I didn’t bother contacting the other two. I’d lost the will by then.

4 december 2024
Review zonder uitnodiging
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Antwoord van PureGym UK - Leamington Spa

Hi Sue - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times or names etc.) so this can be looked further into, it might just be a matter of updating contact information. Thanks, PureGym.

Beoordeeld met 1 van de 5 sterren
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Antwoord van PureGym UK - Leamington Spa

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you get your membership updated.

If you haven't applied a promotion your start date can be delayed by 7 days. If you haven't applied a promotion it can be delayed by 30 days. Thanks, PureGym.

Beoordeeld met 5 van de 5 sterren

Great introduction

Before joining we visited the Gym and were given a guided tour by Aaron. He was very welcoming, gave us lots of information and answered many questions for us. We came away feeling it was a very friendly gym and joined up as soon as we got home. Induction tomorrow and really looking forward to getting stuck in.

14 oktober 2024
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Antwoord van PureGym UK - Leamington Spa

Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us.

We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Beoordeeld met 1 van de 5 sterren

Pathetic experience

Pathetic experience. Unable to access the app even after multiple retries. Not even able to access the account, getting wrong pin error again and again.

7 oktober 2024
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Antwoord van PureGym UK - Leamington Spa

Hi Vinay - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

Our app had some short downtime overnight and has since returned to full functionality and ready for you to use. We do apologise for any inconvenience caused. Thanks, PureGym.

Beoordeeld met 4 van de 5 sterren

Everything is good

Everything is good

25 augustus 2024
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Antwoord van PureGym UK - Leamington Spa

Hey Pritish - That's awesome to hear and thanks for the 4* feedback!

Thanks, PureGym

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