Richer Sounds - Brighton Reviews 

Jay was great from start to finish. He gave clear advice and made my decision very easy to choose a new TV. Thanks again for your assistance

Fantastic experience from Richer Sounds. Ordered a new TV online and it was delivered to the Brighton store within two days. Pick up was super easy, and when I phoned to check arrangements, Nick was very friendly and helpful. Highly recommended.

Very clear and friendly advice. Came away feeling confident I’d made the right choice

The guys in Brighton are absolutely brilliant, no request is too small. Really, really helpful.
Thanks to the team - we'll be back for all our hi-fi needs

I couldn’t fault the service from the first interaction with Charlie. Professional, expert advice and friendly interactions. Thank you.

Richar Sounds, very proactive if fixing issue with new TV. Great service😊

The sales manager , Jay , gave us a very positive greeting when we entered the store. He explained that the radio we wanted was not on stock , but next day home delivery could be arranged . He also went through the various features of the radio and gave his opinion of the performance . Excellent all round

Very helpful shop staff who understood what I want to purchase.

I came to your shop with a question about a soundbar that I had previously bought from you. My question was dealt with promptly and a solution quickly identified. Excellent courteous service throughout and to which I have been accustomed since I first bought from you decades ago. Great service - thank you

Always a great experience buying from these guys. Very knowledgeable, super helpful and no misleading sales speak.

I contacted Richer Sounds in Brighton by phone for some advice regarding a turntable and speakers. Spoke with Toby who was great and I booked a demonstration at the Brighton branch for the following day. Toby greeted me and demonstrated the turntable and speakers – advised me to bring my own vinyl with me in order to compare the sound to that of my existing system. Great experience in every way – warm welcome in the store, cup of coffee, great advice and knowledge along with expertise. What a pleasure to deal with a company where the staff know every detail about their products as well as there being no high-pressure sales tactics. Left the store feeling great, having purchased a turntable and speakers with home delivery promised for the following day. I recommend Richer Sounds unreservedly. Thank you, Toby, for all your help and advice – it is greatly appreciated and valued. Richer Sounds are my number one port of call for all things related to HiFi / TV.

It’s always amazing. Friendly, knowledgable, non- pushy staff who give you their time before, during and after purchase. Richer Sounds are one of the businesses that prove it can be done well. Especially our Brighton branch.

The team were just amazing at the Brighton store. A tv i had bought had gone wrong. They found a replacement and arranged delivery quickly and efficiently. Superb!

Item ordered over the phone but had an issue with it as was not playing CD so took to local shop and arranged for a replacement to be sent. Same issue with the replacement so went for a different brand at same price and this has been fine. Very helpful in shop and when speaking to customer services on phone.

Assistant Jay was extremely helpful providing me with answers to many questions.
The satellite recorder arrived promptly and was easy to set up.

I visited Brighton shop, reluctantly, following recommendation.
I was absolutely delighted by the very professional way my enquiry and multiple questions were dealt with. Made quite a substantial order with confidence. Delivery and follow up first class

TV i wanted was out of stock soo was given a discount on the next one that was, fair price and great delivery and pick up of old TV (Paid £20 for). Great customer service and quick delivery and great product

Just been to Richer Sounds and purchased a pair of Bowers & Wilkins headphones, I have to say the service from Toby excellent and all the staff was fantastic, I would highly recommend this shop to my friends.
Regards Clive 🙏🙏🙏🙏