Richer Sounds - Bromley Reviews 

1.463
•
TrustScore 5 uit 5

4,9

48 East Street, BR1 1QW Bromley, GB

•

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Beoordeeld met 5 van de 5 sterren

Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 48 East Street, BR1 1QW, Bromley, Verenigd Koninkrijk

  • 0333 900 0051

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.463)

24.662 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Personal service…

Very personal helpful advice would recommend to anybody .

23 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Matt and team provided a great service…

Matt and team provided a great service in purchase, including all vouchers/discounts abailable, and set-up. Brilliant. Thank you.

8 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Pick the phone up if you are after something that is not in your local shop.

I was looking to upgrade my projector but noticed the ones I was looking at there were only a few available, and in stores and no where near me. Assumed I was out of luck, but thought I would call the sales team and ask. Glad I did as they had one in the warehouse that was open box and they did me a great deal on it. So if in doubt, pick the phone up.

13 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Matt was very helpful

Matt was very helpful , as was Jerome . I was given different options on what to buy . Also Matt arranged a demo of the hi fi . I must add , I was outside before opening hours , but Matt let me in and arranged the demo . So very helpful and excellent customer service. I had a problem with connection . Again Matt helped me and fixed the problem . I can highly recommend Matt and his customer service . Five star review . Thanks again Matt.

19 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Tommy helped me out big time

Tommy helped me out big time. Great service and personable. Would recomend.

25 februari 2026
Review zonder uitnodiging
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Antwoord van Richer Sounds - Bromley

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

The Bromley team are amazing

The Bromley Richer Sounds team are so helpful, knowledgable and are the best kind of sales people. No pushing, no pressure, just give you all the relevant information you need to make your own decision and try to find the best solution for your needs. It’s the best shopping experience you will have. Thanks again.

15 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Knowledgeable

Knowledgeable, helpful and patient staff.

14 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great service and team work

Great service and team work. Was able to answer all our queries promptly and TV delivered and set up swiftly. Would highly recommend using Richer Sounds, Bromley.

11 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Great prices and customer service

Have ordered from Richer Sounds for the past four years and have found them excellent. The website is clean and easy to navigate and find what you need. Prices are low and competitive. Almost always deals with money off coupon and bundles. Products are despatched quickly and available to collect at my local branch in Bromley.

Staff at Bromley are professional and courteous. Very helpful. Will continue to order and buy from RicherSounds for my future AV needs.

11 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Reliable purchase

Very helpful polite staff. Have bought all our TV's at Bromley branch with the added bonus of 6yr warranty.

9 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

First time I've been to richer sounds

First time I've been to richer sounds, glad I did .
After giving the specs I wanted it was easy , quick and professionally done to give me the options to choose from.
Very informative and no rushing me into a sale.
After placing my order, it was actually in the shop for collection next day..
Very happy with the service and the quality of equipment, plus a 6 year guarantee..
Top marks

4 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Sony Bravia 3

Sony Bravia 3 - Great price with a 6 year guarantee, no brainer. Excellent service and communication. Pick-up super easy outside store. Will definitely use again.

2 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, good price and fast delivery

3 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Overall my experience was excellent

Overall my experience was excellent, and the staff at the Bromley branch were very friendly and helpful.

2 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Highly recommended

Very happy with customer service, purchase process, delivery and product. Best price along with a 6 year warranty! First stop for me next time I am looking for any audio or visual products.

31 januari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Fantastic…as always

This time I ordered inline to collect next day at the shop. Was a little concerned when DPD said the shop wasn’t open to deliver it but they came back and I got the call from Paul just as I was about to finish work for the day to go home and was only 50 yards away!
Fantastic timing not to mention a great speaker!

1 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great service

Kind and patient customer service. Really got what I wanted at a fantastic price @Jerome. Many thanks

1 februari 2026
Logo Richer Sounds - Bromley

Antwoord van Richer Sounds - Bromley

Thanks for your kind review, we look forward to your next visit.

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