Richer Sounds - Cambridge Reviews 

1.715
TrustScore 5 uit 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a ca... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought new TV and soundbar from Cambridge store. Purchased 4pm yesterday, professionally delivered 9am this morning. Excellent knowledge from Tom in the store, took time with us even though very busy.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently purchased a 55inch 0LED LG TV. The staff were very knowledgeable and helped me decide on this model . Great customer service .im very happy with my choice .

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. Elektronicawinkel
  3. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 25 Hills Road, CB2 1NW, Cambridge, Verenigd Koninkrijk

  • 0333 900 0053

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.715)

23.686 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Well informed and very helpful staff.

Well informed and very helpful staff.
Quote and payment system was easy to navigate, to arrange home delivery.
Slick and stress free logistics process.

15 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Pit Stop TV replacement.

Visited on a Sunday to replace a failing TV, ideally with something with a better picture clarity. Was in and out in 20 minutes, all questions answered and with what has turned out to be a vastly improved TV for Christmas. Bravo!

14 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Knowledgeable Staff

Knowledgeable Staff. Friendly. helped me to make a great decision

14 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

Knowledgeable and informative

Knowledgeable and informative, told me exactly what I needed to know and which product I needed and it was ordered over the phone and arrived a 2 days. Excellent service.

13 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Exceptional service/Friendly People

I bought a TV & soundbar from the Cambridge store, the service was top-notch, the people were very kind and friendly and I got the best price. Thank you!

24 november 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Samsung rear speakers

Tom was very helpful over the phone
He was polite and courteous and took the extra step to answer any questions I asked
Excellent service
Thank you

13 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Great advice and products

Staff gave me informed advice from the start, so I was able to choose a turntable that suited my needs and fell within budget. Really pleased with my purchase. Looks great and sounds brilliant.

11 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Couldn't be happier with the service…

Couldn't be happier with the service from Richer Sounds' Cambridge store - from first enquiry, to advice and demo and then delivery. Friendly, professional and highly recommended.

9 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

5 star shop and sales staff

Quality products, very knowledgeable staff, a 5 star shop, thank you Richer Sounds.

10 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Very Helpful Staff

Helpful staff, good range of equipment.

10 december 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

I started my journey with Richer sounds…

I started my journey with Richer sounds because they were the only place i could find that were prepared to try to repair my failed hifi. Alas no luck but they very efficiently helped me to upgrade to something better 😀

29 november 2025
Beoordeeld met 5 van de 5 sterren

Great experience having a demo of…

Great experience having a demo of speakers with Tom, very helpful. Very happy with the speakers I ended up with, hearing various speakers I had shortlisted enabled me to make an informed decision. Great price and informed staff, thanks Tom

30 november 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

I recently visited Richer Sounds…

I recently visited Richer Sounds Cambridge and had an absolutely outstanding experience. The store stands out for its genuine expertise, customer-focused approach, and the warm, welcoming atmosphere created by the whole team. Every step of the process felt smooth, honest, and well-supported, and it’s clear that the Cambridge branch takes real pride in offering thoughtful guidance and practical solutions for any home project.

They also offered excellent advice on projectors, helping me compare different options and understand which models would best suit my needs. What impressed me most was the store’s flexibility and willingness to explore multiple setups as my requirements evolved, making everything stress-free and enjoyable. It’s rare to find a retailer that combines deep knowledge with such a friendly and professional attitude.

A special mention goes to Olivia, whose exceptional service and leadership truly elevate the experience. Her advice, patience, and dedication were outstanding, and she is a real credit to Richer Sounds Cambridge. I will definitely continue to return for future purchases. Highly recommended.

30 november 2025
Logo Richer Sounds - Cambridge

Antwoord van Richer Sounds - Cambridge

Thanks for your feedback, great to read you were happy with our service.

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