Richer Sounds - Distribution Reviews 2.748

Trav and Ian delivery team from Richer Sounds Hanley were very friendly with good comms as to timing ! Enjoy rest of week guys..

Great service. Rang ahead to let me know they were on their way. Quick and friendly.👍

I got sent times for a delivery window of 13:00 to 15:00 I had to go out at 12:20 and return at around 14:00 so I rang Tracey and explained. She said fine, she'd ring me when 20 mins away. She did, and we all arrived at my house at exactly the same time. Perfect. Paul and Tracey were very good with the heavy package and helped me to get it into my van.

Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delayed delivery upon my request for my convenience, and the delivery team (Gareth and Mark) communicated clearly and handled everything professionally. It was my third time buying from them and definately will not be the last — highly recommended.

Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy and Paul were very friendly. Tracy called to give arrival time.

Bought a new 50" TV. Got an email a couple of days before with 3hr slot. Driver called on day with 1 1/4 hrs slot. Arrived on time. Rob ws friendly and professional. Brought it to the room we needed it in. He was very knowledgeable about the product. Would highly recommend Richer Sounds.

I recently had an extremely positive experience with Richer Sounds UK and I honestly couldn’t be happier with the service I received.

The delivery gentleman went above and beyond by very kindly bringing my parcel upstairs and placing it exactly where I needed it. Considering the current blistering UK heatwave, I genuinely appreciated the extra effort even more! He remained polite, professional, well-mannered and communicated brilliantly throughout the entire delivery.

It’s refreshing to receive customer service that feels genuinely thoughtful and considerate nowadays. The whole experience from start to finish was smooth, friendly and stress-free.

I’m a very happy customer and I would highly recommend Richer Sounds to absolutely everyone. If you’re considering giving them a try, don’t hesitate — you certainly won’t be disappointed!

Thank you again, Richer Sounds 🙂

– Nash

I had my order delivered today by Gareth and Mark.They were very professional texting and ringing me to say they were on their way and then again to say they were five minutes away.Very friendly and polite.

Zak and Ian was so helpful thank you very much

Gareth & Rob (Northwest delivery) are a credit to your company. Professional and very courteous, nothing was too much trouble for the guys.
Please pass on my thanks
Steve

Great timing good communication from start to finish nice guys very polite and respectful .

Good comms on the day. Delivery no problem at all. Nothing too much trouble for either of Warwick or Mark. Top job 👍

Very clear and good communication about this delivery, had an email with an adjusted time nearer the date, and a call when 15 mins away.

Warwick & Mark provided excellent delivery service, phone to say they would deliver in next 30 mins & TV arrived soon after. Handled with care & very cheerful 😀

Seamless service- early notice of the delivery, TV put where we needed it & service with a smile- thanks guys!

The delivery was 5 minutes early, the delivery guy put the big box, in the spot I cleared. They were in and out in a couple of minutes

Driver phoned ahead and explained process. Very friendly and un-rushed.

The store phoned the next day to check everything was okay. I had a technical query and after checking we'd done the basics correctly he researched the answer and emailed some ideas later. Impressive customer service.

Delivery was clearly communicated before the date/time.
Karol and Paul delivered efficiently and provided knowledge to help with the initial setup, even though installation wasn't required.

Fantastic service, highly recommend!The delivery was absolutely spot on. The team was incredibly helpful, super friendly, and arrived right on time. They even called me beforehand to confirm and helped carry everything inside without any issues. Amazing experience, I highly recommend them!