Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Toon meer
Bedrijf heeft geantwoord
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I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Toon meer
Bedrijf heeft geantwoord
Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate
Bedrijf heeft geantwoord
Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
40 High Street, SL4 6BD, Eton, Verenigd Koninkrijk
- 0333 900 0087
4,9
Uitstekend
1K reviews
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Always spot on
totally professional
i have always used Richer Sounds
They know what they are talking about and always give spot on advice
Will never go anywhere else for TV/Hi-fi/Tech stuff
22 januari 2026
Antwoord van Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Ordered online and chose click and…
Ordered online and chose click and collect, collection was easy from the Eton store .
22 januari 2026
Antwoord van Richer Sounds - Eton
Thank you for your 5 star review!
Fantastic service
I went into view a Samsung TV and James couldn’t have been more helpful. He not only had excellent product knowledge , he also gave me grey advice about installation.
The price match was quickly honoured too
19 januari 2026
Antwoord van Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
My visit to the Eton in Windsor store…
My visit to the Eton in Windsor store was really good the team were very helpful. Kurt explained the whiim smart speaker product very well I've installed it ok and it sounds great.
20 januari 2026
Antwoord van Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The staff were all very helpfull.
The staff were all very helpfull.
My requirements were complicated for compatability reasons.
The staff knowledge was superb.
Delivery time was faultless and pricing very reasonable.
Thanks to all
12 januari 2026
James was excellent with his help and…
James was excellent with his help and knowledge
10 januari 2026
Antwoord van Richer Sounds - Eton
Thanks for your kind review, we look forward to your next visit.
Antwoord van Richer Sounds - Eton
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
I have purchased a full 4.2.1 Klipsch…
I have purchased a full 4.2.1 Klipsch Atmos and Onkyo theatre system - well basic set up with a view to expand upon. More suround speakers with zone ability and even grow the system to other rooms and the garden. I have now also invested in some more speakers to complete the system, the purchasing of these was an interesting venture and one that differed from my original purchase but i have finally got a system that delivers what I set out to achieve. I am a very keen audio enthusiast so I have lots of questions and will want to grow my system / hub even further. I've also had some great information form the on line team too. I look forward to discussing my garden audio system in the near future.
8 januari 2026
Antwoord van Richer Sounds - Eton
Thank you for the feedback although it's so disappointing that the colleagues let themselves down after such a positive start of course and I am really sorry about this.
Either myself or a senior member of member of my team will follow up with you directly to get more details of what happened and as well as investigate further with the colleague concerned, resolve the matter to your satisfaction..
seniorcomplaintsteam@richersounds.com
Apologies again,
Tom Griffiths
Head of Customer Experience
Richer Sounds
Antwoord van Richer Sounds - Eton
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds are consistently excellent
I’ve bought many items over the years from Richer Sounds as I used to live across the road from one. I needed to buy a gift at short notice and noticed a great price on an Audio Technica LP60XBT turntable. Was looking to collect from local store in Watford but they didn’t have one in stock. The helpful staff member I spoke to on the phone found me one in Windsor and I was able to call them to reserve and collect one easily. All at a lower price than a well known online behemoth that doesn’t pay its fair share of tax, treats workers poorly and has ruined the high street!
3 januari 2026
Antwoord van Richer Sounds - Eton
Thank you for your 5 star review!
Antwoord van Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Long-term happy customer
I’ve always gone to RS for any AV kit, so it was a no-brainer to go to my ‘new’ local branch to discuss projectors. As expected (all the staff are great in every branch) James was really patient, knowledgable and professional; setting my misunderstandings straight and ensuring I got the right stuff for my installation. The demo room was put to good use, and convinced me to invest. Purchasing, delivery and admin all really easy. Proof that there’s no substitute for visiting the experts.
31 december 2025
Antwoord van Richer Sounds - Eton
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Antwoord van Richer Sounds - Eton
Thank you for your 5 star review!
Excellent service from Zak.
26 december 2025
Antwoord van Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Brilliant team to work with on my home…
Brilliant team to work with on my home theatre set up. Always willng to help. Thank you James, Zak, Kurt and Mark. Amazing customer service 😀
31 december 2025
Review zonder uitnodiging
Antwoord van Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Antwoord van Richer Sounds - Eton
Thank you for your 5 star review, it’s lovely to read your comments.
Antwoord van Richer Sounds - Eton
Thanks for your kind review, we look forward to your next visit.
DP-29F
All requirements met.
A budget turntable Denon DP-29F at £99 is great value with Denon Quality.
16 december 2025
Antwoord van Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Antwoord van Richer Sounds - Eton
Thanks for your kind review, we look forward to your next visit.
Excellent advice as usual
Excellent advice as usual. Always honest and impartial. Our go to place for electronics!
14 december 2025
Antwoord van Richer Sounds - Eton
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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