Whilst buying some speaker cable I enquired about Dali speakers,I was told that they had some in their hifi room and would be happy to show us .our sales person let us listen to whatever we wanted at... Toon meer
Bedrijf heeft geantwoord
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Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us.... Toon meer
Bedrijf heeft geantwoord
Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Toon meer
Bedrijf heeft geantwoord
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
2 Providence Square, ST1 2LQ, Hanley, Verenigd Koninkrijk
- 0333 900 0060
4,9
Uitstekend
2K reviews
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Antwoord van Richer Sounds - Hanley
Thank you for your 5 star review!
Salesman listened to our requirements…
Salesman listened to our requirements and offered us a television that has matched our expectations
22 augustus 2026
Antwoord van Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Antwoord van Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Whilst buying some speaker cable I…
Whilst buying some speaker cable I enquired about Dali speakers,I was told that they had some in their hifi room and would be happy to show us .our sales person let us listen to whatever we wanted at all volumes with no pressure to buy just good information and advise.
20 augustus 2026
Antwoord van Richer Sounds - Hanley
Thank you for your 5 star review!
Great service from a knowledgeable…
Great service from a knowledgeable member of service
19 augustus 2026
Antwoord van Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
They just get it right all of the time.
Always the first port of call for anything Audio Visual. Lifelong customer.
14 augustus 2026
Antwoord van Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
I found them very helpful advising us…
I found them very helpful advising us of the best product to go with equipment we already had
13 augustus 2026
Antwoord van Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great advice and engaging staff
Great advice and engaging staff, pleasant shopping experience
8 augustus 2026
Antwoord van Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
staff very helpfull
staff very helpfull
tv waiting for collection
loaded into our car
11 augustus 2026
Antwoord van Richer Sounds - Hanley
Thank you for your 5 star review!
Antwoord van Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Record player
Easy to order online, click and collect from my local store - excellent service.
11 augustus 2026
Antwoord van Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Professional service.
A very well-located store, featuring high-quality equipment and professional service.
I will certainly be back.
7 augustus 2026
Antwoord van Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Antwoord van Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic enthusiastic member of staff
Fantastic enthusiastic member of staff. He helped my son pick out the correct sound system for him.
6 augustus 2026
Antwoord van Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Excellent shop
Excellent shop. Excellent staff. Would rather go smaller retailers such as Richer Sounds than somewhere like curry’s.
4 augustus 2026
Antwoord van Richer Sounds - Hanley
Thank you for your 5 star review!
very helpful staff
1 augustus 2026
Antwoord van Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Every time I shop with Richer Sounds…
Every time I shop with Richer Sounds it’s the same. I call, and your team help more than I expect. You deliver a deal that I don’t expect and meet your promises to deliver goods on time.
I first started shopping with Richer sounds in the early 1980s, way before my record on your CRM will show. The team have always delivered excellent customer service ever since that first purchase. Well done
This time I called Sheffield they were great and they referred me to the Hanley store and they were great too. Thanks
31 juli 2026
Antwoord van Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great advice no pushy sell & ended up…
Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us. Very knowledgeable staff & would never go anywhere else to buy electrical hifi or tv equipment.
29 juli 2026
Antwoord van Richer Sounds - Hanley
Thank you for your wonderful feedback
Richer Sounds is my go to shop for HiFi
Richer Sounds is my go to shop for HiFi, I have been a customer for years and will continue to be one. This was my first visit to the Stoke on Trent store, it was easy to find and had ample free parking outside. I used click and collect so everything was ready for me when I arrived.
18 juni 2026
Antwoord van Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
ihad no problem ordering my product and…
ihad no problem ordering my product and recieving it super
26 juli 2026
Antwoord van Richer Sounds - Hanley
Thank you for your 5 star review!
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