Richer Sounds - Reading Reviews 

1.836
•
TrustScore 5 uit 5

4,9

114 Oxford Road, RG1 7NE Reading, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great products Super helpful staff Pleasurable experience either browsing or buying. The tv, speakers and speaker cables in my home bought from you bring me lots of joy.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a Cambridge CD player via the Richer Sounds website. A nicely laid out website and very easy to use when it came to ordering the product. The item arrived promptly and well packaged. Easil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a Marantz cd receiver and couldn't connect to the internet on my network. I took it back, tested it and found it was fine. The manager then updated the software for me and I was able to conne... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have just bought a new record deck and speakers from the Reading Branch. I would like to thank the staff for their knowledge and helpfulness a really good experience

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 114 Oxford Road, RG1 7NE, Reading, Verenigd Koninkrijk

  • 0333 900 0044

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.836)

24.500 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The sales person was very helpful in…

The sales person was very helpful in selecting the product, which was delivered the following day as promised.
Excellent service!

17 augustus 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

30 years of quality

Always loved Richer Sounds. Been using them for 30 years (give or take) and their service remains the same. Top quality products sold by friendly, knowledgeable staff who are on hand for all my questions. I also love they don’t push the sale, they are just very very helpful. Well done Richer Sounds…here’s to 30 more years 🥂

9 augustus 2026
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Antwoord van Richer Sounds - Reading

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

Great service

Great service

9 augustus 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Excellent advice and service

Excellent service, good advice, quick delivery. Have now placed two orders and great experience both times.

6 augustus 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Amazing Service

Rory, from the Reading store was amazingly helpful and helped me find exactly what I was looking for.

I will definitely shop with Richer Sounds again.

Great service, great products and value for money.

5 augustus 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Needed new wireless speaker

Needed new wireless speaker. Was able to bring my old one and preferred new one which they sourced from another shop and compare for 30 mins using my own music from iPhone. I bought new one and once home it was excellent. Nice job. Dave

5 augustus 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, technical information and informative.

1 augustus 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Efficient store pick-up

CD player delivered into store for pick-up one day earlier than scheduled. Call from store to advise and easy pick-up.

31 juli 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Beoordeeld met 5 van de 5 sterren

Great customer service as ever from…

Great customer service as ever from Richer Sounds in Reading, especially Rory who pointed me in the right direction when choosing my next TV.

30 juli 2026
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Antwoord van Richer Sounds - Reading

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

James was exceptionally helpful

James was exceptionally helpful. Ordered on a Sunday, arrived Monday.

19 juli 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Very good as usual

Very good as usual. Not sure who courier was used but the driver threw all of the packets/boxes around the van when trying to dig out the speakers. Did not seem to be bothered when I asked if he was not concerned anything breaking. Just shrugged.

16 juli 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your great feedback and for supporting local business.

Beoordeeld met 5 van de 5 sterren

A good range of quality items, nice staff

On entering the shop, I was instantly greeted by friendly staff, they were knowledgeable and helpful. They offered products to suit my needs. The unit I purchased is excellent. Perfect for my system. Richer Sounds was a recommendation from my brother, he was full of praise for your shop, and I have to agree. Thanks for your service and quality range.

15 juli 2026
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Antwoord van Richer Sounds - Reading

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Great selection and knowledgable staff

Great selection and knowledgable staff

2 juli 2026
Review zonder uitnodiging
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Antwoord van Richer Sounds - Reading

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

My LG OLED was showing screen burn…

My LG OLED was showing screen burn after 4 years. Richer customer support was excellent despite my fit of anger at the situation. They recommended not going on the OLED route again but as LG now offer a 5 Yr warranty against screen burn I have bought a new G series. Delivery was next day.

10 juli 2026
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Antwoord van Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Helpful service in store

Helpful service in store. Great TV product purchased. Excellent installation service arranged through Richer Sounds.

12 mei 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Friendly service and advice

Friendly service and advice. A good range of stock.
Superb next day delivery on one item that was out of stock at the shop.

7 juli 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Trading up my amp was easy

Trading up my amp was easy. I did not get too much for the trade in but I got a great deal on an open box REL subwoofer, which more than compensated for the shortfall.

6 juli 2026
Logo Richer Sounds - Reading

Antwoord van Richer Sounds - Reading

Thanks for your 5 star review, we look forward to seeing you again next time

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