Richer Sounds - Sheffield Reviews 

2.023
•
TrustScore 5 uit 5

4,9

130 Whitham Road, S10 2SR Sheffield, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

In all of my dealings with Richer Sounds I have found them to be professional, fair, knowledgeable and helpful. Most recently I have had dealings with David who was friendly, affable and listened to m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Helpful advice in store and were given detailed information about the TV including pros and cons of other TVs. Found the price that we were given was the cheapest around. Much to our surprise delive... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

really helpful advice and gave me straight forward answers to my questions. Enabled me to buy the quality I wanted without spend a lot of money on unnecessary features that will never get used.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Popped into their Sheffield store after phoning to see if they had the speakers I wanted setup, they didn’t but assured me they would have them ready for me when I came in next day. Very happy with... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Hifi-winkel
  2. ook in
  3. Elektronicawinkel
  4. Televisiewinkel

Geschreven door het bedrijf

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contactgegevens

  • 130 Whitham Road, S10 2SR, Sheffield, Verenigd Koninkrijk

  • 0333 900 0034

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.023)

24.500 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service

Great service from Conor at the Sheffield store, no pressure sales or up selling just easy to understand advice on TVs. Very happy with our new TV, which was had free delivery a few days after purchase.

17 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Positive experience at Sheffield branch

Conor at the Sheffield branch was friendly, engaging and helpful! He gave me a balanced opinion, and I came away with a nice pair of headphones. A very positive experience.

22 augustus 2026
Review zonder uitnodiging
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

As usual for Richersounds

As usual for Richersounds, great price and support around my many questions.

They are my go-to for things like TV's, HiFi and so on.

Lovely staff, willing to help.

14 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your kind review, we look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Soundbar advice

Really pleased with my experience at Richer Sounds Sheffield. We were looking for potentially a new soundbar plus surround round advice and received excellent advice and service from Alex, who was friendly, knowledgeable and really helpful throughout

22 augustus 2026
Review zonder uitnodiging
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your 5 star review, we look forward to seeing you again next time

Beoordeeld met 5 van de 5 sterren

Brilliant service from Richer Sounds

The whole experience was great. The staff in the store are knowledgeable, offered good advice and knew of any offers available. The delivery guys were fantastic. Again offered expert advice on setting up the equipment. Everyone was polite and friendly too.

15 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your wonderful feedback

Beoordeeld met 5 van de 5 sterren

I needed help and got it.

I had been considering a fully automatic turntable to replace my 30-year old Pro-ject6 as I now have a bad nervous condition and can't use the cue-arm. Spoke to Connor at Sheffield and he suggested the Dual CS529. I had a look and to be fare thought it was expensive, but, Connor said he could help me out a bit and did me a good deal. I thought about it for a couple of days and then rang him and ordered said turntable. It arrived two days later, which was pretty good. The turntable is amazing and I really have to thank Connor for the excellent advice.

15 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Beoordeeld met 5 van de 5 sterren

Great customer service always!

Great customer service always, helping to decide the best product to meet my needs. Fast ordering and delivery too. Couldn't fault it!

15 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

First TVs was faulty Richer sounds…

First TVs was faulty Richer sounds replaced it and advised another model. Very happy with my new TVs.

17 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review, it’s lovely to read your comments.

Beoordeeld met 5 van de 5 sterren

David was very helpful and informed

David was very helpful and informed, as I have come to always expect in Sheffield.

13 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

Excellent service!

This was my first time buying from Richer Sounds and it definitely won’t be my last! The website is great with loads of different choices for TV’s etc. which include, for the most part, fantastic warranties for peace of mind. The delivery was my day of choice (Saturday) and it turned up with the box in perfect condition. The delivery guys made sure the box wasn’t damaged and that I was happy with the way it had been sent. I got a call straight after asking if everything was to my satisfaction. Absolutely the best place I’ve bought a TV from. 10/10

13 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

I used the Sheffield branch and I was…

I used the Sheffield branch and I was delighted with the service. I called three times to make sure I was up to speed with what was best and all the team were great taking time to answer all my questions. Excellent advice on the turntable and speakers for my daughters birthday gift. The speakers were in stock and the turntable had to come from another branch, both delivered without any issues. I cannot fault the customer service and speed of delivery.
Thank you again.

9 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review!

Beoordeeld met 3 van de 5 sterren

Payment transfer did not work on the…

Payment transfer did not work on the Monday - I had to do it twice.Phoned on delivery day (Thursday ) to be told payment had not gone through.Did it over the phone , which worked and received order on Monday afternoon

10 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your review, although I was very sorry to hear that you had difficulty with our payment process.

Please bear with me while I investigate, after which either myself or a senior member of my team will contact you to resolve the matter.

Seniorcomplaintsteam@richersounds.com

With kind regards

Paddy Hall
Customer Service Deputy Manager
Richer Sounds

Beoordeeld met 5 van de 5 sterren

Found the same product on Amazon for a…

Found the same product on Amazon for a better price but Richer Sounds matched it and beat it by £5. It was all done very quickly and the radio arrived the next morning. Really happy with the service and the product. Thanks!

4 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thank you for your 5 star review!

Beoordeeld met 5 van de 5 sterren

Ordered easily

Ordered easily.
Arrived promptly
Works well.

8 augustus 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

Beoordeeld met 5 van de 5 sterren

Richer sounds are a top class company

Richer sounds are a top class company , very good service, they guarantee to beat any competitors prices, I only have praise, nothing bad to say.

29 juli 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Beoordeeld met 5 van de 5 sterren

TV pick up

Easy pick up

17 juli 2026
Logo Richer Sounds - Sheffield

Antwoord van Richer Sounds - Sheffield

Thanks for your feedback, great to read you were happy with our service.

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