Very friendly, efficient service. As a woman of a certain age, I often feel dismissed in electronics stores, but Richer Sounds in York was fantastic. Very helpful staff. They didn’t have what I needed... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Have had a fantastic first time experience with RS and they will now be my go to for electrical items. Bought a new hifi stacking system via Arron in RS York. Communication was brilliant with him, he... Toon meer
Bedrijf heeft geantwoord
I am 88 years old living through the times when you could expect retailers to give a service not normally found today. What a pleasant supprise when I went into the York store to find it staffed by... Toon meer
Bedrijf heeft geantwoord
Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contactgegevens
12 St Sampsons Square, YO1 8RN, York, Verenigd Koninkrijk
- 0333 900 0084
4,9
Uitstekend
2K reviews
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Antwoord van Richer Sounds - York
Thank you for your wonderful feedback
Antwoord van Richer Sounds - York
Thanks for your great feedback and for supporting local business.
Antwoord van Richer Sounds - York
Thanks for your kind review, we look forward to your next visit.
Very knowledgeable
Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.
7 mei 2026
Antwoord van Richer Sounds - York
Thank you for your 5 star review, it’s lovely to read your comments.
Very clear and helpful
Very clear and helpful in helping to select the best TV option, and with the set up of the stand! The delivery service was very efficient.
4 mei 2026
Antwoord van Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
So easy to order and collect from…
So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club
3 mei 2026
Antwoord van Richer Sounds - York
Thanks for your great feedback and for supporting local business.
Richer soundsStarted
I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.
1 mei 2026
Antwoord van Richer Sounds - York
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwoord van Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
What great set of lads very knowledge…
What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend
30 april 2026
Antwoord van Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Always nice to be able to chat to…
Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.
29 april 2026
Antwoord van Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
The Sales staff were very informative…
The Sales staff were very informative when advising on bluetooth Turntables and we were able to make a sound (get it!) decision when we purchased. Were absolutely delighted with the purchase.
29 april 2026
Antwoord van Richer Sounds - York
Thank you for your 5 star review, it’s lovely to read your comments.
Fast response
Fast response, great advice with a great offer, delivered very quickly. Everything I could have wanted. Amazon can't do what Richer Sounds do.
19 april 2026
Antwoord van Richer Sounds - York
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Antwoord van Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
excellent customer service
8excellent customer service, very Friendly, polite and very helpful, will definitely be going back to joe and his team at the York branch for more purchases. We have already recommended this branch to friends and family, the whole team were very professional and knowledgeable throughout
18 april 2026
Review zonder uitnodiging
Antwoord van Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
Usual great service
Latest purchase from here was as simple as all previous ones. Great Staff who try to give you best advice and assistance.
29 november 2025
Great buying experience in York shop
Bought a pair of Martin Logan speakers from York Richer Sounds. In branch experience was good. Order placement to delivery was very quick.Oh and the speakers have exceeded my expectations.
11 april 2026
Antwoord van Richer Sounds - York
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
GOOD GUYS
GOOD GUYS, patient when unsure what units to go for,no hard sell and worked really hard to get me sorted.
Will be going back to sort speaker upgrades.
10 april 2026
Antwoord van Richer Sounds - York
Thank you for your 5 star review, it’s lovely to read your comments.
I'd never buy hifi from anywhere else
I'd never buy hifi from anywhere else. Superb expert service. No pushy sales. Real passion and patience. They care for their staff and customers and it shows.
29 maart 2026
Antwoord van Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
Great service
Absolutely great service from the York team and a special shout out to Kevin who helped sort out a delivery to my parents address. He went above and beyond. Called back when he said he would and just gave sound, helpful advice.
This is the second time we’ve used Richer Sounds but it won’t be the last.
Thanks
8 april 2026
Antwoord van Richer Sounds - York
Thanks for your kind review, we look forward to your next visit.
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