Brilliant night fun and trouble free. The string broke on one of our pins and a lady manager im assuming moved us quickly to another lant to continue our games. She was very apologetic about the inco... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieTelford, St Quentins Gate, Telford, Shropshire, TF3 4EJ Telford, GB
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Lees wat reviewers zeggen
I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in i... Toon meer
Bedrijf heeft geantwoord
Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked... Toon meer
Bedrijf heeft geantwoord
My son has his 5th birthday party here and the staff were really good, the process was really easy to book, pay and how they ran the parties whilst there is really good too. Everyone enjoyed it a lot.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contactgegevens
Telford, St Quentins Gate, Telford, Shropshire, TF3 4EJ, Telford, Verenigd Koninkrijk
- 0333 034 6100
4,3
Uitstekend
128 reviews
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Great night out!
29 juli 2026
Antwoord van Tenpin - Telford
Hi Stuart, thank you for leaving Tenpin Telford a wonderful 4* rating. We are thrilled to hear you had a great time with us and we look forward to seeing you again soon! Best wishes - Kaylee
Antwoord van Tenpin - Telford
Hi Abigale, thank you for leaving Tenpin Telford a wonderful 5* rating. We are thrilled to hear you found booking with us easy and you had a fantastic time! We hope to welcome you back again soon. Best wishes - Kaylee
Antwoord van Tenpin - Telford
Hi Adnan, thank you for rating Tenpin Telford 5*! We're thrilled to hear that you had a great experience. We can't wait to see you back again soon! Best wishes, Jade
Warped alley boards drew the ball…
Warped alley boards drew the ball off-centre from throws.
This brought scores down and subsequently, enjoyment of the experience.
How disappointing for my disabled son to celebrate his birthday in a place that cannot offer a good experience of the very thing it offers.
7 september 2026
Antwoord van Tenpin - Telford
Hi Ken
We are truly sorry to hear that the condition of our bowling lanes negatively impacted your son's birthday celebration. It is very disappointing when technical issues detract from a special occasion. We appreciate you bringing this to our attention and will investigate these concerns to ensure a better experience for all our guests. Best wishes - Clare
Brilliant night fun and trouble free
Brilliant night fun and trouble free. The string broke on one of our pins and a lady manager im assuming moved us quickly to another lant to continue our games. She was very apologetic about the inconvenience and made sure we was OK and everything was OK with our new lane before carrying on with her job
5 september 2026
Antwoord van Tenpin - Telford
Hi Su, thank you for leaving a 5* review of Tenpin Telford! We're so glad to hear that you had such a brilliant, hassle-free night! We also appreciate you highlighting the quick and helpful assistance you received when your pin string broke. We always aim to ensure our guests can continue their fun without interruption, and we're pleased our team could move you swiftly to another lane and confirm everything was satisfactory. Thank you for sharing your positive experience with us and we hope to see you again soon! Best wishes-Leila
Amazing experience on son's birthday party
It was my son's birthday party on a weekday and staff helped us every way possible. We had a lovely time ❤️
27 augustus 2026
Antwoord van Tenpin - Telford
Hi Pooja, thank you for your wonderful 5-star review of Tenpin Telford! We are so pleased to hear that you and your son had a lovely time celebrating his birthday with us and that our team were so helpful. We hope to see you again very soon! Best wishes - Mel
Bowling with my girls
I would have given 5 stars but was surprised the reduced meal for my girls, cheeseburger and chips, didn't have a little drink. I was told where I could buy them but thought 36 pounds was enough in itself. Facilities are good and the arcade and pool tables. I just think to not give a little drink like lemonade with the food isn't great, in my opinion.
2 september 2026
Antwoord van Tenpin - Telford
Hello Matthew,
Thank you for taking the time to rate Tenpin Telford 4 stars. We're pleased to hear you enjoyed our facilities, arcade, and pool tables. We understand your disappointment regarding the absence of a drink with the children's meal and appreciate you bringing this to our attention. We will certainly pass this on to our team for consideration. We hope to welcome you back again soon. All the best ~ Laura
Bowling great and pool tables etc
Bowling great and pool tables etc
Menu for food disappointing , no pizzas, no warm drinks
1 september 2026
Antwoord van Tenpin - Telford
Hello Susan,
Thank you for taking the time to rate Tenpin Telford 4 stars. We're so glad to hear you enjoyed the bowling and pool tables. We appreciate your feedback regarding the food menu and the absence of warm drinks, and we will certainly pass this on to the relevant team for consideration. We hope to welcome you back again soon! All the best ~ Laura
Always enjoy our time and never been…
Always enjoy our time and never been any issues
26 augustus 2026
Antwoord van Tenpin - Telford
Hi there
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you always enjoy your time with us and that you've never experienced any issues. We look forward to welcoming you back again soon! Best wishes - Clare
Disappointed they did not have burgers…
Disappointed they did not have burgers available which we had paid for
26 augustus 2026
Antwoord van Tenpin - Telford
Hi Laura, thank you for leaving feedback for Tenpin Telford. We are very sorry to hear we did not have the food you initially booked for, and we hope the team managed to offer an alternative at the time. We hope you'll consider visiting us again in the future! Best wishes - Kaylee
Antwoord van Tenpin - Telford
Hi Donna, thank you for your fantastic 5-star review for Tenpin Telford! We are so pleased to hear that you felt welcome and enjoyed the great atmosphere during your visit. We hope to see you again very soon! Best wishes - Rosie
Excellent
Staff are very good and helpful. The place is very clean. We was very enjoy there.
12 augustus 2026
Antwoord van Tenpin - Telford
Hi there, thank you for rating Tenpin Telford 4*! We're thrilled to hear that you had a great experience and that you enjoyed the service from our team. It's great to hear that the venue was very clean too. We can't wait to see you back again soon! Best wishes, Jade
Antwoord van Tenpin - Telford
Hello Sabrina, Thank you for taking your time to leave us an amazing 5* review for our Tenpin at Telford! We are pleased to hear that you enjoyed your recent visit to us. We do hope to see you again soon. Many Thanks - Kimberley
Great price and friendly staff
6 augustus 2026
Antwoord van Tenpin - Telford
Hi Ian, thank you very much for the fabulous 5* review of Tenpin Telford! We are thrilled you had the best time and found our prices great and team friendly and we can't wait to see you again soon! Best wishes - Mel
Antwoord van Tenpin - Telford
Hi Amiya, thank you for your 5* review of Tenpin Telford! We're so glad to hear that the service you received was top-notch. We look forward to welcoming you back again soon! Best wishes-Leila
Antwoord van Tenpin - Telford
Hi Aimee, thank you for your 5* review of Tenpin Telford! It's wonderful to hear how friendly and helpful you found our staff and how much you enjoyed the food. See you again soon! Best wishes-Leila
Visited on a Tuesday which was 50% off
Visited on a Tuesday which was 50% off, was really busy but the staff member got us booked in with only a 30minute wait, he was very helpful and friendly. Would recommend booking online before for a bigger group.
4 augustus 2026
Antwoord van Tenpin - Telford
Hey Kim, thank you for the lovely 5* rating and review of Tenpin Telford. We're so pleased to hear you had a great time, even with the Tuesday rush! It's wonderful to know our team member was helpful and friendly. Hope to see you again soon!
Take care,
Kirsty
Not great, could be better!!
Bowlin was good but no lighter medium/large balls, but beer tasted nasty (lines needed cleaning) and over priced with 10%head instead of 5%, bar service slow and not accommodating. Staff all looked grumpy and no glasses/food were being collected and tables not being cleared. Food cheap but tasteless, burger pattys were ridiculous thin and hard like eating cardboard.
Reluctant to give change at bar, sent me to 2 different change machines which were both empty, and an awful charge to use cash machine £1.85 to withdraw our own money to spend in your establishment specially when we already pay taxes is disgusting!
31 juli 2026
Antwoord van Tenpin - Telford
Hi Billie
Thank you for taking the time to share your feedback regarding your recent visit. We're truly sorry to hear about your disappointing experience with the beer quality, food, and the issues you encountered with our staff and facilities. We will ensure your comments are passed on to the relevant teams for review and improvement. Best wishes - Clare
Disappointed
We booked our team event at Tenpin Telford. The bowling itself was good and everyone enjoyed that part of the experience. However, we had requested the food and drinks package as part of our booking, and unfortunately this was not delivered as expected. This caused some disappointment as the arrangements had been confirmed in advance. The staff were polite and the bowling facilities were good, but the issues with the package meant the overall experience did not fully meet our expectations.
5 augustus 2026
Antwoord van Tenpin - Telford
Hi Trudie
Thank you for your feedback. We're glad to hear that your team enjoyed the bowling itself and that our staff were polite. We sincerely apologize that the food and drinks package was not delivered as expected, especially after prior confirmation. This is certainly not the experience we aim to provide, and we understand your disappointment. We appreciate you bringing this to our attention. We would like to look into this and ask that you email customer.feedback@tenpin.co.uk with the details and use the subject "Review - Telford". Best wishes - Clare
Came late so was not allowed to bowl
6 augustus 2026
Antwoord van Tenpin - Telford
Hi Jamie
We understand your disappointment about missing your bowling time. We always aim to accommodate our guests, and we regret any inconvenience this caused. We hope to see you again. Best wishes - Clare
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