You Know Who's Reviews 

3.677
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Thought I’d give this website a visit. Browsed & thought the prices were amazing. Speedy delivery. Disappointed with a few items. Face cloths are very thin, duvet set material is 62% polyester ,... Toon meer

Beoordeeld met 5 van de 5 sterren

Love my smart Ellie B coat in blue single brested very smart lovely feel quite a generous 12 plenty I can easily put a chunky jumper underneath. Prompt delivery.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Nice to get the items unfortunately one item was out of stock after taking payment dont understand that postage by evri. Not a fan. Plus higher postage than other online ordering using Evri. Item deli... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently bought three pairs of trousers which were exactly as described. This led to me placing a second order for one of the pairs in a different colour, whilst doing so I also ordered pillows, boot... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel
  2. ook in
  3. Kledingwinkel

Over You Know Who's

Geschreven door het bedrijf

High street brands for less.

You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.

Products are available both online and in a physical You Know Who`s shops across United Kingdom.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 58% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

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4,2

Alle reviews

(3.677)

125 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Good price but disappointed with material

Thought I’d give this website a visit.
Browsed & thought the prices were amazing.
Speedy delivery.
Disappointed with a few items. Face cloths are very thin, duvet set material is 62% polyester , Christmas fleece is 100% polyester.
Wouldn’t have purchased if I knew it was polyester.
Company could improve on advertising materials of items.

29 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love my smart Ellie B coat in blue…

Love my smart Ellie B coat in blue single brested very smart lovely feel quite a generous 12 plenty I can easily put a chunky jumper underneath. Prompt delivery.

21 oktober 2026
Review zonder uitnodiging
Logo You Know Who's

Antwoord van You Know Who's

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your kind words and support. It means a lot to us that you had a great experience, and we look forward to welcoming you back again soon! 😊

Beoordeeld met 5 van de 5 sterren

Parcel sent in error but rectified shortly afterwards

Updated review. My parcel was delivered by YKW after receiving the wrong parcel previously. Customer support was excellent in dealing with the error. Thank you.

16 oktober 2026
Review zonder uitnodiging
Logo You Know Who's

Antwoord van You Know Who's

We apologise again for the error, we are pleased that your order turned up along with the incorrect parcel and you received all of your items.
Thank you for your understanding and allowing us to correct this as quickly as we did.

Beoordeeld met 5 van de 5 sterren

Quality clothing at very reasonable…

Quality clothing at very reasonable prices. Delivery time is exceptional.

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

Thank you for your lovely review! 😊 We're so happy to hear you had a great experience with us. Your support means a lot to our team!

Beoordeeld met 3 van de 5 sterren

I loved this site at the beginning but…

I loved this site at the beginning but as time went by the price's have got higher and higher

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

Thank you for your feedback and continued support. We understand your concerns about pricing, but we’re always adding new bargains, offers and promotions to help you save!

Beoordeeld met 3 van de 5 sterren

First Time Online Shopping snd Disappointing

I ordered two school pinafores and a pair of girls’ pyjamas. Unfortunately, I was disappointed with the condition and quality of the items. The pinafores arrived without any protective packaging and had visible signs of dust on them. The pyjamas were packaged, but the brand was not one I recognised and, unfortunately, they came up small for the stated size. I was also surprised by the postage cost, which was nearly £5 via Evri, particularly as the total cost of the items was only £10. I regularly send parcels with Evri myself and, based on the size and weight of this package, the postage seemed considerably higher than I would expect to pay for a parcel of this size. Overall, while the items themselves were reasonably priced, the condition of the pinafores, the sizing of the pyjamas and, in particular, the high postage cost have left me disappointed. Unfortunately, this experience would put me off ordering from the company online again.

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

Thank you for your review. We’re sorry your order didn’t meet expectations. We appreciate your feedback and would like to remind you that we offer a free 14-day return service should any items be unsuitable. Your comments are important to us and help us improve.

Beoordeeld met 5 van de 5 sterren

Quality and price

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

Thank you so much for your 5-star review! ⭐ We really appreciate your support and are delighted to hear you’ve had a positive experience with us. Thanks for choosing us!

Beoordeeld met 5 van de 5 sterren

Fantastic goods

Fantastic goods, great customer services. 1st class lace to save money

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

Thank you for the fantastic 5 stars! ⭐ Your feedback means a lot to us, and we’re so pleased you’re happy with our service. We look forward to helping you again!

Beoordeeld met 5 van de 5 sterren

Always reliable and good price

Always reliable and good price. That’s why I keep buying from them.

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

Thank you for taking the time to leave us a 5-star review. We truly value your feedback and are delighted that we met your expectations. Your support is greatly appreciated!

Beoordeeld met 5 van de 5 sterren

Very good

I got 3 tops and they are lovely. I have since bought 3 more

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

This is wonderful to hear! 😊 Thank you for your kind words and for taking the time to share your experience. We’re thrilled you’re happy with our service and really appreciate your support.

Beoordeeld met 5 van de 5 sterren

I have been pleased with everything I…

I have been pleased with everything I have purchased to date. Quality had always been good.

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

Thank you for your lovely review! ⭐ Providing a great experience for our customers is always our priority, so it’s fantastic to know we’ve delivered. We really appreciate your 5-star rating!

Beoordeeld met 5 van de 5 sterren

Excellent company ..good prices for…

Excellent company ..good prices for quality goods ..fast delivery and excellent customer service

21 september 2026
Logo You Know Who's

Antwoord van You Know Who's

Thanks so much for the 5 stars! 🙌 We’re really happy to hear you had a great experience with us. Your support means a great deal, and we hope to see you again soon!

Beoordeeld met 1 van de 5 sterren

I ordered a ladies' white sleeveless…

I ordered a ladies' white sleeveless top that was advertised on sale for £8, down from a previous price of £24.99. Aside from the fact that the item ran too big when I tried it on, I discovered a major issue while repackaging it for a return.The original price tag on the garment itself was actually £7. Not only was the "original price" of £24.99 a complete lie to make it look like a massive discount, but I was actually charged £1 over the true original retail price. This kind of misleading advertising is dishonest and highly disappointing. I will not be shopping here again and will be reporting you to the trading standards.

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Missing item but marked delivered

I ordered several items, but unfortunately I have not received all of them. Meanwhile it was marked that the missing item was dispatched/delivered.Contacting the Customer Service is extremely difficult and I consider to never use them again.Chasing them for sending the missing item out.Their response is critical.Very disappointed.

4 september 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Over priced shipping

Nice to get the items unfortunately one item was out of stock after taking payment dont understand that postage by evri. Not a fan. Plus higher postage than other online ordering using Evri. Item deliverd to wrong house as usual please use a more reliable service items bought were good.

20 augustus 2026
Beoordeeld met 5 van de 5 sterren

Quality

I enjoy buying from this company , as they sell some lovely items which don’t break the bank.

20 augustus 2026
Beoordeeld met 5 van de 5 sterren

Two orders | Both excellent

Recently bought three pairs of trousers which were exactly as described. This led to me placing a second order for one of the pairs in a different colour, whilst doing so I also ordered pillows, boot liner, bath mat, tea towels and black briefs (which are better than those from the high street knicker shop) - all exactly as described and good value. Ordered 21st, received 26th which I don't think is an unreasonable delivery time. Thank you. I'll be back.

21 augustus 2026
Review zonder uitnodiging

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