Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer w... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The cushions/pillows were fabulous, great price for quality items. The waistcoat fitted well. Any issues are always dealt with efficiently. Bit of a shock to suddenly have to pay postage, did not see... Toon meer
Bedrijf heeft geantwoord
Happy with first order , however can’t review second order as have not received yet . The reason for delay is warehouse move , but after my order which I was informed would be delayed , I was sent... Toon meer
Bedrijf heeft geantwoord
Excellent prices.Delivery took a long time. Some items returned, refund given very quickly. Will buy from here again but could I suggest that the composition of the garments are given. I cannot wear... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over You Know Who's
Geschreven door het bedrijf
High street brands for less.
You Know Who`s offers branded products, such as clothes and homeware, for discounted prices. Clothes ranges from ladieswear, menswear, kids clothes, school wear and so on.
Products are available both online and in a physical You Know Who`s shops across United Kingdom.
Contactgegevens
Verenigd Koninkrijk
- online@youknowwhos.co.uk
- youknowwhos.co.uk
4,2
Goed
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered 3 items
I ordered 3 items. Easy to place the order. Order was delivered
Everything fits well.
18 juli 2026
Few options for smaller sizes.
Very few items with size 6 or size 8 listed or available. The items I did order were mostly good quality for a decent price.
25 juli 2026
Review zonder uitnodiging
It is nice to order on some of the…
It is nice to order on some of the reduced items. The only issue I have is I get the email. I go to the page. I click on something I like and my size is already sold out..😔
20 juli 2026
Go for it … it’s a no brainer!
The goods were exactly as photographed and good quality for an amazing price!
20 juli 2026
My products arrived quickly and in good…
My products arrived quickly and in good condition, the product was of good quality.
20 juli 2026
I've ordered from them before and have…
I've ordered from them before and have always been pleased with how my items have been packed. However, this time I was very disappointed.
The two pillows were packed well in cellophane , but the bath towel and short-sleeved cardigan appeared to have just been thrown into the parcel. They arrived so badly creased, including the little short sleeved cardigan , which now I will have to try and get the creases out which wasn't what I expected.
I hope the company will take a little more care with packaging clothing and textiles in future, after all it still cost money even though the items are cheaper .
27 juli 2026
Review zonder uitnodiging
Great customer service
Great customer service
Recieved my 1st order and one item was missing, I emailed and with in 2 days it was sent to me. The quality on the clothes I had was fabulous and the prices so cheap. May take a little longer to deliver but worth the wait. I will be ordering from them again
10 juli 2026
Review zonder uitnodiging
Always something wrong
I don’t know why I keep ordering from here because I’ve ordered probably 10 times and had 1 or 2 orders that were correct!
Items missing, wrong sizes, this time I’ve got a missing t shirt I ordered for my daughter …they don’t even put a note or anything in to tell you things are out of stock or missing, youve got to be psychic or chase them which takes ages to get a response.
One upset little girl that wanted that top for her holiday!
8 juli 2026
Review zonder uitnodiging
Delivery took a while
Delivery took a while. The items I ordered were From clothing companies that I’ve never heard of. Clothing quality was cheap too. I’m not sure where the items are stored but there was a very weird smell coming from them. Sizing was off, I’m a size 10 and ordered one dress in a 12 but still too tight. Won’t be using again .
7 juli 2026
Review zonder uitnodiging
Crew fleece arrived promptly
Crew fleece arrived promptly, perfect sizing and excellent quality.
19 juni 2026
I asked you cancel an order but instead…
I asked you cancel an order but instead I have an email saying you're dispatching it. Where is your customer service?
3 juli 2026
Review zonder uitnodiging
Antwoord van You Know Who's
Thank you for your review, unfortunately you were reaching out to our customer service team regarding cancelling your order during our out of office hours. Our customer service team are available 8-4:30 Monday to Thursday and 8-2 Friday. We aim to respond to emails at the earliest convenience however this can take up to 48 hours during busy periods.
We aim to cancel orders on request however if they have entered the processing stage this is not always possible.
We do also have a free 14 day returns service.
If you need any further assistance with this order please contact customer services.
Great company some good quality bargains!
Some excellent items for a fraction of the original price. Satisfied with all of my items and the order has always been correct. Usually postage is super speedy but my last parcel there was a longer wait. Will keep using you know who's and I would recommend.
19 juni 2026
Antwoord van You Know Who's
Thank you so much for your review! We're thrilled to hear you had a great experience with your online order. We truly appreciate your support and look forward to serving you again soon!
WHERE ARE THE GOODS I'VE PAID FOR?
Despite sending messages no communication regarding the items I've paid for. Items havent even been prepared for despatch. No number to ring only a little box to send messages which are ignored.
If I dont receive the goods or a refund I'll be taking this to Trading Standards.
27 juni 2026
Review zonder uitnodiging
Antwoord van You Know Who's
We're very sorry for the frustration caused and sincerely apologise for the delay. We're currently experiencing an exceptionally busy period, which has unfortunately affected our usual quick dispatch and response times. We've checked your order, and your parcel is due for delivery today. Thank you for your patience, and again, we're sorry for the inconvenience caused.
Ordering was easy
Ordering was easy, delivered on time and in good condition. Product quality was very good.
19 juni 2026
Antwoord van You Know Who's
Thank you so much for your 5-star review! We're delighted to hear you had a great experience and really appreciate your support.
Antwoord van You Know Who's
Thank you for your wonderful review! We really appreciate your kind words and your support. We look forward to serving you again in the future.
Great company,delivery when stated
Great company,delivery when stated
Lots of products,great value for money
19 juni 2026
Antwoord van You Know Who's
Thank you for your fantastic review! We're delighted your order met your expectations. We truly appreciate your custom and look forward to serving you again.
Antwoord van You Know Who's
Thank you for taking the time to leave us a 5-star review. We're thrilled you had a great shopping experience and hope you enjoy your purchase!
Antwoord van You Know Who's
Thank you for your kind review! It's great to hear everything went smoothly with your order. We appreciate your support and look forward to welcoming you back.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.